BS Fixings Recensioni 

411
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have recently made multiple orders for things from BS Fixings, and have kept going back as prices have been good and delivery has been quick.

Valutata 5 stelle su 5

Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di bricolage
  2. anche in
  3. Fornitore di articoli per il fissaggio
  4. Fornitore di materiali edili
  5. Fornitore di viti
  6. Grossista di materiali edili
  7. Negozio di materiali edili

Scritti dall'azienda

Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

411 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(411)

6 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Terrible service from both courier and…

Terrible service from both courier and BS fixings. Ordered 27th of April with next working day delivery. Received the second half of delivery 15th of May. I had to source materials from another supplier to ensure the job was completed at more cost to myself than originally would have paid. They gave me a refund of the late delivered material, putting me out of pocket. Will not be using again

15 maggio 2026
Non scritta su invito
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Risposta di BS Fixings

Hi Jake,

Thank you for your feedback. We are very sorry that your order was affected by courier delays and that we did not provide the level of service we always aim to deliver.

We fully understand how frustrating this must have been, especially when you had to source materials elsewhere to complete the job. As the delayed items were no longer required, we refunded those items in full. Unfortunately, we are unable to refund more than the value of the affected goods, but we do appreciate the inconvenience this caused.

While the courier delay was outside of our direct control, we do take responsibility for the customer experience and we are genuinely sorry that we did not meet expectations on this occasion. We work hard to ensure customers receive their orders quickly and reliably, and the majority of our reviews reflect the service we strive to provide.

We are sorry again for the inconvenience caused and appreciate you taking the time to leave your feedback.

Kind regards,

The BS Team

Valutata 5 stelle su 5

Working with this company is a…

Working with this company is a pleasure. They handle everything with ease and are always ready to assist. Highly recommend them.

11 febbraio 2026
Non scritta su invito
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Risposta di BS Fixings

Thank you for taking the time to leave this review Brian, we really appreciate it! :)

Valutata 5 stelle su 5

Good Company to Deal with.

Order process very slick and organised.
Contact with staff quick, helpful and knowledgeable.
Products very good quality.
PnP for AB post code, geographic discrimination. At least Richard Turpin wore a mask.

10 novembre 2025
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Risposta di BS Fixings

Hi Mike,

Thank you for your review and for your custom. We’re really pleased to hear that you found the ordering process slick and organised, and that our team were quick, helpful and knowledgeable.

It’s also great to hear that you were happy with the quality of the products.

We do appreciate your comments regarding the delivery cost to an AB postcode, and we’re sorry this felt high. Courier charges to certain areas can unfortunately be more expensive, but we completely understand your frustration.

Thank you again for taking the time to leave your feedback. We really appreciate your support.

Valutata 1 stelle su 5

What a con - charging extra for delivery then not delivering within timescales

Ordered for next day delivery - received confirmation of next day delivery.
Made contact the following day as had not received a despatch email was told issues with weather. Advised that the items were for an urgent order: works to be completed at a hospital, labour booked, access equipment arranged. Was then told that I had missed next day delivery and that is why order had not been despatched. Had to pay and extra £19 plus VAT for next day AM delivery.
Order did not arrive till 2pm which was too late. Made contact to advise that item hadn’t not been delivered as advised and requested a refund. BS FIXINGS refusing to refund delivery charge despite order not arriving at all the first day then not as paid for on the following day. Will not use again

21 novembre 2025
Non scritta su invito
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Risposta di BS Fixings

Thank you for your feedback, I'm really sorry to hear that your items didn't arrive on time.
We find that DHL offer a good service but unfortunately they have let us down on this occasion, so we feel this review may be more suited to the delivery company than to us.

I would just like to assure you that we did everything we could on our side to help you with your order. Regarding the delivery charge, you got free delivery on your order but the order was placed after the cut-off time for a next day service which is shown on the website. The following day you requested to upgrade the delivery to a premium AM delivery option instead of free delivery, so we helped with this and we sent your items out on a next-day AM (morning) delivery as requested. Unfortunately DHL delivered at 2pm which we are really sorry about. The delivery was out of our control as we did everything we could on our side as you requested.

We provided a full refund for your delivery as soon as you told us that the items didn't arrive in the morning. Apologies if there was any confusion about the refund. I can assure you that we certainly wouldn't refuse to refund this as we were happy to help you on this, and we understand the frustration when couriers don't delivery on time. I will send you an email with the refund confirmation.

Apologies again for any confusion on your order.
Best wishes, the BS Fixings team

Valutata 5 stelle su 5

Speedy efficient value for money

Order arrived quickly was well packaged and was what I ordered. Not used the nails yet, however, the quality looks to be as good as others previously purchased elsewhere at a higher price. I feel the BS FIxings will perform just as well

1 ottobre 2025
Valutata 4 stelle su 5

Good quality Stainless steel ring nails…

Good quality Stainless steel ring nails delivered with in couple of days, I gave a four star rating as I didn’t receive a delivery/ dispatch confirmation email? They just turned up on the doorstep.

5 ottobre 2025
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Risposta di BS Fixings

Hi Colin,

I'm sorry to hear that you didn't receive any tracking info. You should get an email when your items are dispatched with the courier, so I will look into that!

Really glad to hear with that being said, you are still happy with the rest of your customer experience and thank you for still giving us a 4 star review. Hopefully, we can make that a 5 next time!

Thanks for your order.

BS Fixings Team :)

Valutata 5 stelle su 5

Good service

Good service

3 ottobre 2025
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Risposta di BS Fixings

Thanks for the 5 stars Zahid! Happy to hear you are happy with the service! :)

Valutata 5 stelle su 5

Excellent and efficient service and …

Excellent and efficient service and everything arrived on time I will definitely use this company again
Many thanks
Gareth Simpson
Managing director
G A Simpson builders Ltd

8 ottobre 2025
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Risposta di BS Fixings

This is a great review, thank you Gareth! We look forward to serving you again! Much appreciate the 5 stars, Thanks for your order :)

Valutata 5 stelle su 5

Fast delivery

Fast delivery, product as described. Very happy with the ordering, would highly recommend.

7 ottobre 2025
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Risposta di BS Fixings

Thanks for recommending us Dawn and thank you for the 5 stars :)

Valutata 4 stelle su 5

Items not always in stock even though it says they are however I was notified but only after placing order

Although when I ordered my items it said they were in stock they were not. I did receive an email saying they were out of stock but stock expected in next couple of days. I was kept informed and items arrived 5 days late though that included weekend. Did cause a bit of a delay which we could have done without but at least the items arrived.

1 ottobre 2025
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Risposta di BS Fixings

Hi James

Firstly, thanks for the review and the 4 stars.

I’m sorry the items weren’t in stock when you placed your order. We completely understand how inconvenient that can be, especially when it causes delays on site.

I’m glad our team kept you informed and that everything arrived safely, even if a little later than expected. This isn’t something that happens often, but we’ll keep improving our stock updates to make sure information on the site is as accurate as possible.

We really appreciate your patience and understanding.

The BS Fixings Team :)

Valutata 5 stelle su 5

Very quick and efficient

Very quick and efficient
Compared to a second supplier taking 10 days for 8 pairs of hinges using Evri !!

2 ottobre 2025
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Risposta di BS Fixings

Thanks, Chris. Great to hear you found our service quick and efficient. Sounds like we beat the competition on delivery time too! Appreciate you taking the time to share your experience.

Valutata 5 stelle su 5

On time and as described

On time and as described, many thanks

1 ottobre 2025
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Risposta di BS Fixings

Thanks, Rich. Glad to hear your order arrived on time and was just as described. Appreciate you taking the time to leave a review.

Valutata 5 stelle su 5

Great service and excellent product…

Great service and excellent product from BS Fixings.

30 settembre 2025
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Risposta di BS Fixings

Thanks, John. Really pleased to hear you were happy with both the service and the product. We appreciate your support and the 5 stars! :)

Valutata 5 stelle su 5

Very nice company to work with

Very nice company to work with. Nothing too much trouble. Would recommend .

18 settembre 2025
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Risposta di BS Fixings

Thanks, Stephen. Really appreciate the five stars and your kind words. It’s great to hear you found us easy to work with and that our team could help with everything you needed.

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