Brown and Ginger Recensioni 

177
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered a gold stag candle snuffer and the Positano-style pasta jar from Brown & Ginger. The candle snuffer was beautiful but there was a small problem with the pasta jar in that it had chipped duri... Leggi di più

Valutata 5 stelle su 5

Absolutely stunning! The delivery was really quick, and the bear ornament is even more beautiful in person. I originally bought it for my upstairs bathroom, but I loved it so much when it arrived that... Leggi di più

Valutata 5 stelle su 5

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Leggi di più

Valutata 5 stelle su 5

These round mirrors are fantastic. Looking at the design ideas of the mirrors was brilliant . Initially my wife only purchased one mirror, but it didn’t give us the effect we wanted, so I looked at B... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. Negozio di candele
  3. Negozio di mobili
  4. Negozio di articoli da regalo
  5. Fornitore di paralumi
  6. Negozio di articoli per l'illuminazione

Scritti dall'azienda

If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(177)

42 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Oh my goodness where to start

Oh my goodness where to start, everything about my experience shopping with you was fabulous, from your amazing customer service, super fast delivery, to receiving of my gorgeous things, which are even better in the flesh, I now have the tiger, giraffe, and gold baby head sconces. Also the stunning leopard head. Everyone who sees them comments on them. I believe I've found a new addiction and it's brown and ginger. Thank you ❤️

10 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Would highly recommend

Would highly recommend. Excellent customer service, they respond very quickly to messaging and literally couldn’t do enough to help. I bought a flamingo light which is absolutely beautiful. 5⭐️shop .

15 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

I purchased a light shade from here and…

I purchased a light shade from here and not only was it the most competitively priced but the quality was excellent. It arrived in good time too without a fault so I recommend this company and may return in the future should I need anything homeware related.

3 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Superb customer service and high quality goods

I recently made my first order with Brown and Ginger and ordered some mini Christmas tree ornaments just before Christmas on next day delivery. They came extremely quickly and were delivered well packaged and were so much nicer than expected so I ordered more. Being so close to Christmas this time I didn’t bother with next day delivery as I didn’t think they would come in time. However this lovely company upgraded my delivery and rushed my order to me so they came in time for Christmas.
I am so impressed with both the quality of my order, the delivery and customer service. I sent the company an email to thank them and got a lovely response. I highly recommend Brown and Ginger they are an example that bigger companies would benefit from following.

20 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

So Happy!

Ordered a very large gnome for my daughter for Christmas. Was a bit worried about something this fragile traveling through the delivery process - but OMG was most well packaged item I had ever received - took quite a while to undo all those boxes and tape! The gnome is perfect. So happy 😊

8 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Tennnn outaaaa tennnnnnn

Stunning pieces of art work. Packaged so well and safe. Was worried some items would come but broken. They're wonderfully fast with delivery and the prices are really good compared to other small business. I would totally recommend and I cannot wait to purchase more from Brown and Ginger.

28 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing company

Amazing company! The most gorgeous items for your house, and the best service you could hope for which restores your faith in shopping online. Super fast delivery, great communication from order to delivery, personal and friendly ladies doing an amazing job, always great to support smaller business owners x

28 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Can't fault the service

Can't fault the service. It's actually so refreshing to have a company be so personable and reasonable - hate to say it, but it's becoming quite rare.

Sadly, my beautiful item arrived damaged, however I was quickly offered several reasonable options for replacement or a refund. Apart from the. Minor damage, the item is so cool, so looking forward to the replacement.

There's lots of lovely and quirky other items on their website too, so I'll definitely be back to shop again!

Thank you Jo for being so helpful.

15 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

AMAZING CUSTOMER SERVICE

This is the first time I have purchased from Brown & Ginger and it won't be the last.
I ordered a plant pot and climbing elephant as a present for a friend. On opening the plant pot I noticed a fault on the glaze so emailed the company. Jo replied back almost immediately, sent out a replacement and paid my return postage on the faulty one.
Such a personal, friendly service.
I love the items and sure my friend will love them too.
Thank you Jo 😊

14 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Introduced by a Friend only 5 days…

Introduced by a Friend only 5 days ago...i am now a Groupie 🤣 along with my 17yr old Daughter!
I am the very proud and Happy owner of 'The Sloth" table
It arrived so well packaged..Truly is Great Quality and I'm Smiling while looking at him 😉
Thankyou

8 marzo 2022
Non scritta su invito
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Risposta di Brown and Ginger

Hi Claire,

Thank you ever so much for taking time out of your day to leave us a review - I'm over the moon to hear how happy you are with your sloth side table - he's a cutie alright! 😀

Thanks again, it's always a pleasure hearing how our products are making people smile!

Best wishes,
Jo

Valutata 5 stelle su 5

It was easy to place my order and was…

It was easy to place my order and was received ahead of the anticipated date. I needed to reschedule the delivery as wasn’t at home when the due date was confirmed and arrived on time as requested.
The purchase itself (small pineapple lamp) was packaged well and now looks perfect in our home.

8 marzo 2022
Non scritta su invito
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Risposta di Brown and Ginger

Thanks for your lovely review Kate, I'm delighted you're happy with your pineapple lamp and that we were able to get it to you earlier than we thought we would be able to 😀

Kind regards,
Jo

Valutata 5 stelle su 5

Heavens!

Heavens, there's good service and there's AMAZING service!

Just 19 hours after placing my order, a very large box containing a beautifully wrapped flamingo (resin not real), was delivered by courier.

Did I ask for next day delivery? No, I did not. Not only was this their standard delivery option - but it was free!

The fabulous service and delightful comms from Jo at Brown & Ginger means that this my first purchase, will most certainly not be my last - thank you so, so much Jo.

23 febbraio 2022
Non scritta su invito
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Risposta di Brown and Ginger

Oh Jan, your review put a huge smile on my face!! Thank you ever so much!

I do my absolute best to delight every single customer and I'm so very pleased you were so happy with my service and that the flamingo has gone to a lovely new home! 🦩

Warm wishes,
Jo

Valutata 5 stelle su 5

Incredible service

Jo went over and above to ensure that I was happy.

Customer service like this is suepr rare.

One faulty product (not their fault as they don't manufacture them), was sorted with a replacement sent ASAP, with fresh batteries and the most pleasant email exchange ever.

Cannot recommend Brown & Ginger highliy enough.

14 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Oh my goodness how refreshing to find a…

Oh my goodness how refreshing to find a company online that feels like you have popped into a lovely shop on the high street and been served by the most delightful and helpful staff! I would love to give more stars if that were possible. I am a true fan - Brown and Ginger are wonderful!

1 febbraio 2022
Non scritta su invito
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Risposta di Brown and Ginger

Thank you ever so much for your wonderful review Clare, it means the absolute world to me, especially that is exactly how I try to run my business!

It was a delight to get your order packed up and chat to you over email :-)

Best wishes,
Jo

Valutata 5 stelle su 5

Amazing Customer Service!

Stumbled across this site following a very specific Google search- delighted I did! I ordered a gift, which my friend already owns. As it's such a beautiful and good quality product, I'm keeping it for myself. Jo quickly changed the shipping address and offered to help me to choose a new gift! She has been a pleasure to deal with. Thoroughly recommend!

19 gennaio 2022
Non scritta su invito
Logo di Brown and Ginger

Risposta di Brown and Ginger

Thanks for your lovely review Lisa, it was a delight to talk to you and I'm so glad the item found a lovely home with you!

Warm wishes,
Jo

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