A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once inf... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once inf... Leggi di più
L'azienda ha risposto
Took 2 months to let me know existing condition was not covered although not had treatment or visited doctor in 3 years. They could have let me know straight away I was not covered, taking another 2... Leggi di più
L'azienda ha risposto
ALWAYS ANSWER THE PHONE VERY PROMPTLY AND ARE ALWAYS SUPER FRIENDLY. I've had to contact for advice recently and was super impressed with the manner and attitude of the lady I dealt with ....makes a c... Leggi di più
L'azienda ha risposto
Everything could not have been easier. I was really well supported with British friendly and I would definitely recommend this insurance company to my friends. I was supported before and after my op... Leggi di più
L'azienda ha risposto
We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902, British Friendly has over a century of experience and expertise in serving its members. As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - an average of 94% over the last 20 years. We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. Being insured by a mutual should feel good, and when you choose British Friendly you get more than just Income Protection. We offer access to extra support and rewards for you and your family every day, whether you claim or not, and at no extra cost through our discretionary Mutual Benefits and BF Care programmes. That’s why, at British Friendly, it really does feel good to be covered.
45 Bromham Road, MK40 2AA, Bedford, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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I had a problem with the payment because I changed my bank account. I wrote an e-mail asking for help. The response was very quick.I got what I wanted without any problems.

Risposta di British Friendly Society
As an independent Financial Adviser I have recommended British Friendly several times. Their administration is efficient and the staff are very helpful.

Risposta di British Friendly Society
Podziękowania dla British Friendly za udzielenie rzetelnych informacji , podziękowania kieruję do pani Natali Kozłowskiej za profesjonalizm udzielenie i kompetencje.

Risposta di British Friendly Society

Risposta di British Friendly Society
Sadly becoming increasingly incompetent - been a member for 8 years - lately the mistakes they make are grave and severe in the claims department - sent out a claim form TWICE - then this mutual admitted they had made a mistake doing so !!
I need not have worried. The person on the other end was very helpful and explained things in a simple and straightforward way.

Risposta di British Friendly Society
I am not stuck owing bills for work done; I can't get Winter wood in and can't fill my oil tank.
I tried to get a partial payment for these increased bills.
I spoke to a person in the relevant Department who was bullying, sarcastic and thoroughly unpleasant - she usually is.
I don't have the relevant ID Dont have a Driving Licence, don't have a Pension letter as the office is in process of being moved to Scotland and the Council reprieved our Council Tax. I got snorts of disbelief from the awful woman in the office a thoroughly unpleasant obstructive person.
Please don't if you breathe, walk, eat just dont

Risposta di British Friendly Society
Amazing experience with an amazing company, I’m a self employed electrician and 18 months ago I ruptured my acl and mcl knee ligaments whilst playing football with my son. After sending medical notes etc as expected I was instantly payed my claim entitlement week by week for the whole period even during recovery when I was able to slowly return to work.
Right through my calls, emails and all correspondence was acted on swiftly and professionally. Very pleased customer

Risposta di British Friendly Society
Very friendly company, always happy to help with any concerns.

Risposta di British Friendly Society
The care, attention to detail and prompt response made a potentially difficult process very smooth.

Risposta di British Friendly Society
I have been with BBFS for many years. I am self-employed, the sickness cover was very beneficial.

Risposta di British Friendly Society
Excellent professional service, Sharon was very helpful and friendly

Risposta di British Friendly Society
I’ve given British Friendly Society 5 Stars as they were very fair when it came to paying me. It took a little longer than I expected for my first payment though.
Every person I spoke with was very kind, polite, helpful and sympathetic towards me. I would recommend them from my own experience
Thank You BFS

Risposta di British Friendly Society
Want to take premiums but won't pay out, scam

Risposta di British Friendly Society
Charlie helped me immensely in July 21 and now unfortunately I need help again as cannot work for a while. Highly recommend British Friendly and I cannot stress enough how important it is to have an Income Protection Policy. Have recommended to many friends that I would not be without you. Thank you

Risposta di British Friendly Society
Debbie and the team at British Friendly have been excellent when dealing with my claim.
The have been supportive with my situation, which I am currently unable to carry out my business.

Risposta di British Friendly Society

Risposta di British Friendly Society

Risposta di British Friendly Society
Was changing my life insurance and critical illness insurance and was introduced to income insurance as went through telephone interview regarding cover. Thought I explained everything ok but had accident and due to go for surgery but first call made had a grilling from advisor why I didn’t disclose an issue with my knee that’s never kept me off work and felt absolutely terrible after her call. I was appalled at her attitude towards me. I’ve worked all my life and never claimed anything and for her to speak to me like a idiot wasn’t acceptable. My wife called up and made a complaint but still no call back. Would definitely think before taking out with this company
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