Britannia Windows, Doors and Conservatories Recensioni 

Very happy from quote to installation, the fitter did an excellent job. He was clean and polite and very efficient.

Communication from the company was efficient and have had no problems. Would highly recommend.

We have used Britannia Windows several times in the past and are always happy with their service and products and prices. Recently Paul and son worked hard and did a really great job replacing several windows. Thank you.
Would recommend this company

Done a great job even when we come on to some problems with the stuff the house to get our windows fitted 😌

We have recently had our windows done by Britannia the job frm start to finish was fantastic frm the start with the quote frm Paul Lovell who even tryed to save me money not add it on which is very rare frm a salesman he was in contact all the way excellent job and thankyou to the fitters Alex and Paul who have done a very professional job with a great finish and this one done in a day and a half five windows I’m very happy with this thank you Brittannia for the job on my windows they look stunning rich weston

My thanks to the team, from the initial survey through to the final fitting of my kitchen window.
Perfecta Windows were very understanding and flexible when I had to change the fitting dates due to delays with the scaffolding I had to hire.
I’m sorry I didn’t get the fitters name but he was a very friendly guy, informative, professional and a good job done with the installation. The kitchen was left clean and tidy.
I’m definitely thinking about using Perfecta again as I have other windows that will need replacing in the near future.

We had all our windows and doors replaced by Britannia and as you can expected with a large piece of work we had a few snags that needed to be resolved.

Some were simple little adjusts and others a little more involved (including third party suppliers). However I must say how impressed I was with how Britannia accepted the issues and strived hard to get them quickly resolved and to my complete satisfaction before the install was formally signed off. Particular mention to Alex Price and Rachel Smith who were understanding of the issues and kept me informed of progress.

Whilst it’s ideal that things are right first time a sign of a great customer focussed company is how they deal with issues and I am pleased to say I am delighted with how Britannia dealt with mine.

I would highly recommend Britannia Windows.
Great experience from 1st quote to installation.
Both the Sales and Installation teams were highly professional.
Work was carried out as agreed and on time.

We had complete new windows all round and they were great. The fitters Tim and Fred were fantastic with there work and advice plus they were so good with going over the fine details to make sure we were happy with the installation.

Great comunication the gentleman that fitted the patio door was very polite cleaned up after him self
Excellent service will definitely be a returning customer already thinking about our next job

The customer service at Britannia Windows has been very helpful with the installation of our new front door. The team has been very responsive and were quick to correct issues that arose during the installation. It is clear the team are friendly and care deeply about delivering great products and customer service.

Nice enough compisite door fitted with a few niggles. The lock was constructed with a security number but the key-turn was notchy for a brand new door. Many years later in 2025 (say 5 or 6 years) the key was still notchy and quite by chance a private visit from a different glazing firm quickly fixed the problem saying that the hinge adjustments needed tweaking - good door afterwards. At time of purchase, I was told that my surveyor would measure up for front and back to have matching keys but this wasn't done and the cost of getting this done was prohibitively expensive.

Brittania were happy to do an entire house for me but when I wanted a single blown glass window replaced despite chasing them for weeks and multiple phone calls I can’t even get a date for thier guy to measure up.
They clearly are not interested in small jobs so I would never use them again

Ordered through Launa windows, getting correspondence via Otter windows and Britannia so not sure who I'm dealing with.
Multiple problems from the start so strap in. The job was 16 windows, three French doors and front and back doors. The follow-on job is the rear of the house with 14 more windows, a 3m bifold and a 2m bifold doors.
I was told that if I paid the deposit in Nov 25, the installation would be before Christmas because that was their quiet time. That was not true and not achievable. It took weeks for them to get the spec right from small details like hinge colours to French doors and windows missed of entirely. I had to go through the spec multiple times to get it right and corrected mistakes seemed to reappear. The pictures in the spec didn’t always match the description because of issues with the software. I had to chase to get the surveyor booked because they forgot to book the appointment. Surveyor laughed at the Christmas install date. I had specified a dog flap in the back door which the sales guy said would be fitted. This was incorrect, I had to supply it. Surveyor said mid Jan for some of the windows and mid Feb for the doors. Couldn’t get hold of anyone throughout Dec either phone or email and feared they’d gone bust. Finally had someone show up and he got on with it OK but was missing various trim for windows and French doors. There was the wrong window handles on one window. Wrong locks on the French doors. One of the panes of glass was the wrong size so he put a piece of plastic in its place temporarily. He came back to fit the pane but brought the wrong size again. We’re in April and it’s still not done from Jan and no indication of when it will be done. They sent the final invoice when there were still three doors and three windows left to install. They fitted the front door mid Feb, still waiting for it to be finished. He was supposed to fit the back door the same time, but he couldn't find it in the factory. He was booked in to fit it but didn’t show up. He arrived a week late because he had been double booked. I had to ask where he was when he didn’t show. When the back door finally arrived, it was the wrong colour. There were so many errors on the spec, I missed this one, so they won’t even talk about it. He had to fit it because the old door had been ripped out. Either way, it’s still not finished and it wouldn’t open. They sent a subcontractor to fix the door so that it actually opens without kicking it.
Debris left on site since Jan.
Here’s the big one; the building inspector has said the upstairs windows do not comply with fire regulations. Launa’s reaction was that I should have “satisfied myself that they were compliant before they were fitted”!! They have offered a bodged solution.
I don’t know where to turn to now.

Fantastic Service, The Building Team went above and beyond, and Britannia’s Fitting Team were exceptional, I am one happy customer, thank you George and Team.

A great experience all round. Excellent sash windows and a new front door which have made a huge difference to our property. Good value for money with interest free, pay later options available. From Paul (the Salesman) through to Paul and his Son (the Fitters) we had a great experience. We can highly reccomend this local company.

Every stage of designing , discussing product, and follow up advice and literature was the start of a catalogue of issues , and even worse we had to replace 8 window panes ( of 15) at our own cost ( small compensation payment agreed) plus our Bifolds had to be lowered, by taking a whole brick layer out , as the threshold was not explained properly ( this was paid for by Britannia Windows , Rose Green).

Now the third time I’ve used Britannia Windows on two properties, every time I’ve been completely happy and impressed. I won’t be looking anywhere else for my remaining window replacements.

I can’t fault the whole process from making the first enquiry to the final installation. Highly competitive on price but not compromised on quality, and I am extremely particular!
I get sometimes it can be a little it anxious making a decision to change your windows, but the team at Britannia made things simple. Efficient and friendly service.
Highly recommended and already thinking about using them again at a different property!

Fantastic refit in just a day of extremely old windows and new windows and doors. Thanks so much

This is the fourth time now we have used Britannia always an excellent service from start to finish I would never go anywhere else price quality can’t beat them.