Britannia Windows, Doors and Conservatories Recensioni 

540
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Very pleased with our new, composite front door. From first appointment to survey and installation everything was dealt with by friendly and helpful staff. First appointment much less pushy than a pr... Leggi di più

Valutata 5 stelle su 5

We are very pleased we chose to go with Britannia. We had the windows, frames and roof replaced in our conservatory and it looks great. The cost was reasonable. The fitters were fantastic - very polit... Leggi di più

Valutata 1 stelle su 5

Received a message via Whatsapp, I never shared my phone number and never gave permission to contact me. "Hi, it’s Rachel from Britannia Windows 😊 This Summer, you can save up to 30% on windows... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All communication from Brittania windows was excellent from my initial request to final visit. I was allocated Emily who kept me up to date on everything. I was given an appointment date and time for... Leggi di più

Dettagli dell'azienda

  1. Installatore di doppi vetri
  2. anche in
  3. Fornitore di finestre in PVC
  4. Fornitore di telai in alluminio
  5. Fornitura e installazione di verande e serre
  6. Negozio di articoli per il rinnovamento della casa
  7. Vetraio

Informazioni su Britannia Windows, Doors and Conservatories

Scritti dall'azienda

Britannia Windows Windows Doors Living Spaces Other Products About Us Contact Us
Trusted Local Experts in Windows,
Doors & Conservatories

We started as a family business in 1982 and remain family-owned to this day. Over the years, we've built a reputation for high-quality products, professional service and excellent value for money

You're in Safe Hands
We specialise in making homes more secure, more energy efficient and more beautiful. We achieve this by having our expert installers fit high-quality British-made products to the highest standards. The products we install are thoroughly tested and trusted by thousands of happy customers. Whether you're looking for more wow factor, better security, lower heating bills, or to add more space and value to your home, we'll help you achieve your goals.

Transform Your Home
Imagine your home with windows that are as long-lasting as they are beautiful and as elegant as they are energy efficient. By replacing your existing windows with ours, you'll make your favourite place even more special.

Our Composite, French, Patio and Bi-fold doors are all tough, secure and durable making them the perfect addition to any home. With multi-point locking systems and robust hinge mechanisms, our doors are designed and manufactured with security in mind.

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

540 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(540)

84 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant experience from start to…

Brilliant experience from start to finish. Polite and friendly team who kept us in the loop throughout.

Getting the front door and porch done next followed by extension windows and doors in due course!

21 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your review Matt! We're absolutely thrilled to hear you're pleased with your new windows and look forward to working with you again for your future projects. We'll be sure to pass your kind words onto the team.

Valutata 5 stelle su 5

Very pleased with the whole process it…

Very pleased with the whole process it all went very smoothly with no problems.am very pleased with the results.i would totally recommend and will use again no problem . many thanks John and Alison .

15 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review and recommendation John!

Valutata 1 stelle su 5

So disapointed we went ahead with the…

So disapointed we went ahead with the order on the basis of the lead time being 3-4 weeks. We have now been advised of the instal date after chasing and it is almost double the lead time.

15 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your feedback.

We're sorry to hear you're disappointed and understand how frustrating it is when an installation takes longer than expected.

We understand that you were originally expecting a lead time of 3–4 weeks, however our standard installation timeframe has always been approximately 6–8 weeks from the date of survey for upvc products, with aluminium installations often taking slightly longer due to manufacturing requirements. We apologise sincerely for the miscommunication.

Your installation has now been scheduled for 11th August which is just under 7 weeks from the Survey date. We recognise that this is later than you had anticipated and apologise for both the delay.

We value your patience and look forward to completing your installation to the highest standard. If there's anything further you'd like to discuss before your installation date, please don't hesitate to get in touch.

Valutata 4 stelle su 5

Britannia conservatory design and build.

We found our experience of Britannia to be very professional from start to finish. We required a bespoke design for a long lean-to conservatory with large opening doors with minimal visibility obstruction. The salesman, Paul, showed great patience thro the many design / cost iterations, ably supported by the engineer Lee.
Come installation time, the fitting team, Tim and Freddie, worked extremely hard all week. They were always polite and explained the steps that they had to go thro. They were tidy and cleared up each day.
The end result is everything we were hoping for, the result of great teamwork and expertise from the Britannia team. Thank you.

3 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your wonderful feedback Steve! We're delighted that the team helped bring your vision to life and that you're pleased with the final result.

Valutata 5 stelle su 5

Window Installation

I had very good service from start to finish. I could find no fault at all with those I dealt with.
Bryan in the office was polite and efficient.
The fitters, Tristram and Jason were excellent.
I have used Britannia Windows on many occasions and would definitely recommend them.

9 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your kind words and recommendation!

Valutata 5 stelle su 5

We have a great service from start to…

We have a great service from start to finish. Peter who came out to quote was great to deal with and Paul and Lee who came to for the windows and door were amazing. The windows look perfect and they were brilliant blokes to have around the place while the work was done. I can’t recommend them highly enough!

9 luglio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your review and recommendation Mike!

Valutata 5 stelle su 5

New sliding door

Had a new sliding door fitted to replace old garage door.

From start to finish excellent service and great value for money, installation done within a few hours with great fitters and took all the old away.

Would highly recommend.

22 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your lovely review Cheryl!

Valutata 5 stelle su 5

Bob and Terry arrived on time

Bob and Terry arrived on time, proceeded to do the replacements we had ordered. Worked quickly and efficiently taking out the old and fitting the new. Clean up after themselves as they did each unit. Explained the workings of the doors and windows. Very pleased with the finished work.

15 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your review! We're thrilled to hear you're pleased with your new windows and doors and the service provided.

Valutata 4 stelle su 5

Lovely doors

Just had 2 Upvc doors done which I am very happy with. The fitters did a really good job and left everything clean and tidy. They handle-d everything really well.

1 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for the lovely review!

Valutata 5 stelle su 5

Excellent service yet again and really…

Excellent service yet again and really pleased with the new window.
Fitters arrived on time and did a wonderful job despite the rain!

11 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your amazing review Jim! We're so pleased to hear you're happy with your new window.

Valutata 5 stelle su 5

New garage side door

Very pleased with the new garage side door fitted. Looks smart and well fitted. Also good communication throughout the process.

5 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your review! We're so glad to hear the new garage door looks great and that the process felt smooth from start to finish.

Valutata 5 stelle su 5

Great service from Britannia Windows…

Great service from Britannia Windows for the installation of 5 new windows at my house. Their communication was excellent from survey, through ordering and installation. The fitters were great, putting down dust sheets indoors and then leaving the site clean and tidy when they had finished the job.

8 giugno 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for the lovely feedback, we’re thrilled you had such a smooth experience with the team!

Valutata 5 stelle su 5

Great team

Found CTG an excellent company to deal with, they kept me informed throughout. Fitter was friendly and professional leaving the area of work clean and tidy.

20 aprile 2026
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your amazing review!

Valutata 5 stelle su 5

Really great service

Really great service. Particularly from Paul in sales who responding quickly to all enquiries. The quote beat all the competition and the quality of the work was excellent

18 maggio 2026
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for the wonderful review. We’re thrilled you had a great experience, and Paul will be delighted to hear your kind words.

Valutata 1 stelle su 5

Avoid this company

Avoid this company the price is good but work provided terrible. Waiting for the after sale to sort it out but they don't even answer a phone. First every screw in the windows looks like a 5 year old would fit it. They damage walls in 2 rooms and the wooden ledge using some kind of cleaning chemicals. The door needed to be readjusted on hinges after 2 days don't really think their products will last to long

16 aprile 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your feedback. We’re very sorry to hear that you’ve been disappointed with both the installation and your experience contacting us. This is certainly not the level of service we aim to provide.

We take your concerns seriously, including the issues you’ve raised regarding the finish of the installation, the damage caused, and the adjustments needed to the door.

Our Service Manager has been made fully aware of your case and will be contacting you today directly to arrange a visit and ensure all outstanding issues are resolved promptly and to your satisfaction.

We appreciate your patience and the opportunity to rectify this for you.

Valutata 5 stelle su 5

Excellent company

Excellent company - gave us a great quote without any ridiculous hard-sell (unlike some others in this field!). The windows were fitted with expertise and professionalism. Highly recommended.

13 aprile 2026
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for the fantastic feedback. We're delighted you loved the quote, the service and the finished windows. Really appreciate the recommendation.

Valutata 5 stelle su 5

A good experience from start to finish

A good experience from start to finish. Professional, prompt, great communication and good value for money. Happy with the installation and quality of the composite door too.

11 maggio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for the lovely feedback. We're so pleased you found the whole process smooth and professional, and that you're happy with your new composite door!

Valutata 5 stelle su 5

Totally surpassed my expectations highly recomend

Totally surpassed my expectations . After initial meeting with Paul Wyuts who was exceptionally helpful and professional I had no hesitation in engaging Britannia to fit a large sliding patio doors - excellent communication throughout . Fabulous team of guys did the installation - Paul &david - vv organised clean tidy and thorough installation really knowledgeable I thought windows/doors were just that but these are a different level - extremely smart - I was dreading having work done but what a fantastic experience - would highly highly recommends them 10/10 thank you guys

26 maggio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for your wonderful review. We’re thrilled to hear Paul, David and the team made the whole experience such a positive one. Enjoy your new patio doors, we’re delighted they exceeded your expectations. Your recommendation means a lot to us!

Valutata 4 stelle su 5

Beautiful

Beautiful, strong windows, installed quickly and professionally.
I am very pleased with my new windows.

20 maggio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your review! We're so pleased to hear you're happy with your new windows.

Valutata 1 stelle su 5

I sadly would not recommend Britannia and…

I sadly would not recommend Britannia and wish I had listened to a local link who told me of her prior bad experience of their customer service. It was a disaster from start to finish, with 1st appointment missed, wrong glass fitted, and the final visit to correct it resulted in my carpets being stained as the fitter didn't bother with either dustsheets or wiping his feet. Despite his apologies, the company denied responsibility . An unprofessional nightmare & so disappointing.

21 maggio 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet the standards we aim to provide and appreciate the frustration this situation may have caused.

However, we would like to clarify a few points to ensure the circumstances are reflected accurately.

The initial missed appointment was due to an internal scheduling error which unfortunately resulted in the incorrect date being recorded. Once identified, we rearranged the appointment for the earliest date you confirmed you were available, which was three days later, and the work was then completed as scheduled.

We also acknowledge that the incorrect glass was fitted during the initial installation. While this was an unfortunate mistake, it was resolved promptly, and the correct glass, in line with the specification outlined within your contract, was supplied and installed without delay.

Regarding the marks reported on your carpet, we investigated the matter thoroughly at the time. As previously advised, we were unable to confirm that these were caused by our fitter, although he apologised as a courtesy for any inconvenience caused. Nevertheless, as a gesture of goodwill and to help resolve the matter amicably, we contributed £20 towards cleaning costs.

We are disappointed that your overall experience resulted in this review, particularly as we took steps to address each issue as quickly and reasonably as possible. We remain committed to providing a professional and reliable service and regret that, on this occasion, we did not meet your expectations.

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