brightwaterholidays.com Recensioni 

The tour itself was very interesting.I learned a lot about the Picts and the Sculptured Stones which they produced as well as learning about their lives and beliefs.
The tour manager Kelly ,was excellent and very knowledgeable.
The Hotel we stayed in was very comfortable and the staff helpful and friendly.
U fortunately, Brightwater had not given the tour manager the times when Brechin cathedral was open . Kelly tried many times to contact Brighwater and also the two telephone numbers on the cathedral web site. Someone did get back from the cathedral eventually but it was too late and we had moved on to the next venue.
Brightwater had also omitted to book a time at St Andrews cathedral so that we could see the sarcophagus. Disappointing.

From the moment Gregg answered the phone I felt I was in safe hands. He was very professional and made me confident about booking my holiday.

Well organised. Ferry crossings good. Coaches well driven and Tour Manager very knowledgeble.
Hotel staff at the Brae Hotel were friendly and eager to please. I would recommend Shetland and Its Outer Isles.

The woman I talked with was very helpful.

I am booking from Canada so didn't find the experience to be problem free. For instance, I couldn't put in my date of birth as the year defaulted to 2026.
I found the site confusing.

Both our tour manager and driver were excellent. The hotel was comfortable and the food good, but most important of all was the content of the tour, which was first rate.

Mega helpful. Thanks

Answered phone promptly ,found my previous details, and took my booking courteously.

Straightforward. Your brochure had all the details in it that we needed so it was simple.

The experience was difficult as we didn't want to fly from Heathrow. However the Rep was very helpful.

I spoke with a lady who made the experience seamless without any problems

Hotels comfortable with friendly staff and very good food.
Itinerary well planned, covering a wide range of the islands, and the intersting places, in a very short space of time.
Tour guide and driver excellent.

Straight forward phone booking process

My recent holiday to Outer Hebrides was great, well organised with an excellent guide - Alastair Walker. The booking process was easy to follow. The hotels we stayed in were good too.

Directions were easy to follow. I do wish pick-up points and hotels were available sooner to facilitate travel planning.

phoned 8.00am.Dealt with immediately.Details given clearly.Questions answered.Joke shared that I was taking the last available place.Appreciated courtesy,clarity and brevity so early in the day.

It couldn’t have been better, Michael our tour guide was excellent and extremely knowledgeable and helpful , it was a bit of a rush for the return journey and I didn’t get the opportunity to thank him for such a lovely break , please could you forward my thanks to him . Thank you

We wanted to speak to an advisor because there are two of us but we want a room each. We went on a Brightwater break last year and rang up to book then and it was such an easy experience we did it again and were very pleased with the help we got. We also wanted to pay individually and that was no problem at all. Couldn’t have been more straightforward.

Really nice group of people, very friendly and chatty. Loved the Chateau Jeanne and the forest. Comfortable room, liked the food. Good itinerary. Mix of towns, Chateau, and Monet's Garden and house. Like the tour leader, lots of information