Great customer service from Ash to resolve non-delivery shenanigans from Evri. The brewser people are obviously passionate about supporting indie breweries, and the monthly line up is something you lo... Leggi di più
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Great selection from each brewery I've chosen, always their freshest releases. Really great way of getting top top beers on more of a budget.
Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next mor... Leggi di più
L'azienda ha risposto
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Brewser is the planet's first brewery-to-consumer subscription platform that puts you in full control. By teaming up with the UK’s leading independent breweries, Brewser pioneers an entirely new way to explore craft beer. Brewser believe good beer shouldn't cost the earth and are passionate about reducing craft's environmental impact with every delivery! So hop onboard and get the freshest craft direct to your door."
Informazioni di contatto
Brewser HQ, LL28, Colwyn Bay, Regno Unito
- hello@brewser.beer
- brewser.beer
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This is the best beer subscription to…
This is the best beer subscription to be part of. The choice of brewers is great, regular specials and great value boxes. I've been a member for over 2 years and highly recommend. There is a really good community on Facebook and Instagram id you want to be part of it. And the customer service is spot on. It's a great offer and a great way of supporting small breweries and getting to try a huge variety of beer styles.

Risposta di Brewser
Fantastic customer service
I've been subscribed to Brewser since September 2023 after hearing about them on the Beer Fridge Podcast.
There's a massive choice of breweries which I'm slowly working my way through. I love how I get to choose the brewery each month, but also get the surprise of which beers I'll receive.
It's a flexible subscription, so some months I've ordered from two different breweries, and other months I've paused so no money is taken from my account.
Recently had to contact the Brewser team when one of my boxes hadn't been delivered (typical Evri!). Ashley was quick to reply and arranged for a replacement box to be sent out by a different courier. Fantastic customer service!

Risposta di Brewser
Payment glitch created two orders
Payment glitch created two orders, one cancelled immediately, but both charged my card. Notified Brewser the next day and the refunded the erroneous charge immediately.

Risposta di Brewser
Excellent Customer Service to resolve an issue
I had an issue with a much delayed delivery. The courier website just showed the package in a constant loop over a period of almost 3 weeks. I raised a ticket with the Brewser team who called me within the hour to let me know they would take ownership of the issue. Great comms after that and very happy that my issue was taken care of without additional effort on my part.

Risposta di Brewser
Impeccable customer service
Great company. Really responsive when you need help, such as issues with website or orders.
They respond rapidly and endeavor to resolve your issues (website not allowing an order so resolved instantly. A missing beer order from the couriers and they replaced as soon as possible). I really highly recommend. Great customer service

Risposta di Brewser
Excellent service
Excellent service, and excellent beer! The website is in dire need of an overhaul, I would recommend using on a desktop if possible.
Would certainly use again.

Risposta di Brewser
Excellent customer service
Excellent customer service, Fast and polite response and solve any issues without fuss. They have a fantastic array of breweries to chose from for people of all tastes with some superb specials each month!

Risposta di Brewser
Excellent customer service
Excellent customer service, acting upon an issue proactively and resolving it in a timely manner. Great choice of beers at just the right number of single brewery cans that you'd be unlikely to find in most craft beer shops. Would highly recommend!

Risposta di Brewser
Beer arrives as if by magic
Beer arrives. If there is a problem with the delivery or the brewery, Brewser has been very quick to sort it out. No problems

Risposta di Brewser
Great company with a good selection of…
Great company with a good selection of beers. Had a minor issue contacted them and they sorted it in minutes. What more could you want.

Risposta di Brewser
Great company and always sort out…
Great company and always sort out customer service questions really easily.

Risposta di Brewser
Ash and the team are always happy to help
Ash and the team are always happy to help with any kind of queries you can throw at them (and I've thrown a few!). There is always a quick, friendly response, which makes for a very personable experience. Oh and the beers are good too!

Risposta di Brewser
Great choice of breweries and customer service
Great choice of breweries. Quick to respond to queries and help with problems

Risposta di Brewser
Great customer service
Great customer service, always very responsive with emails and arranged for more beers to be sent. Great selection of breweries also, best subscription out there.

Risposta di Brewser
Fantastic!
Extremely pleasant customer service which quickly and concisely fixed the issues I had.

Risposta di Brewser
The only beer subscription service you need
Having tried a few different beer subscription services now, this is the one I've gladly stuck with. Deliveries often come with small messages of appreciation from the Brewery which gives you a sense of connection, something I value. Deliveries have come without a hitch and the new app makes it easy to manage your account. Keep doing what you doing Brewser!

Risposta di Brewser
Brewser is the best craft beer subscription going…
Brewser is the best craft beer subscription I've encountered. The ability to explore breweries across the UK and Ireland, is truly unique. The selection is incredible, with options ranging from the rugged coastlines of Cornwall to the vibrant cities of Edinburgh, Portrush, and Dublin.
I've discovered a high number of craft breweries I wouldn't have tried otherwise, enjoying a wide range of styles from hoppy IPAs to rich stouts and refreshing sours and more! While I generally avoid lagers, I was pleasantly surprised by the Utopian Brewery box featuring their UK lagers.
The monthly discovery boxes and collaborative Project X packs offer excellent value and are a fantastic way to explore new breweries. I also appreciate the occasional special packs, like the recent Vault City Burns Night box.
Customer support has always been prompt and helpful whenever I've had a question. While there was one instance of slightly damaged cans with DHL, my overall delivery experiences have been positive.
I highly recommend Brewser to any craft beer enthusiast who enjoys discovering new breweries and exploring the diverse world of craft beer.

Risposta di Brewser
Top customer service 🤜🏼🤛🏼
Been using Brewser for a while now and doesn’t disappoint - I’ve recently been sent the wrong beer selection (without fully realising) and the Brewser team contacted me proactively to advise they’d been an error and were sending me more beer! Great and very friendly customer service!

Risposta di Brewser
Best beer subscription by a long way
I have tried many beers subscriptions over the years and by far Brewser has been the best.
The choice each month of some great breweries at a reasonable price point makes it easy to continue using them.
On the couple of times there have been issues with what I have received these have been quickly resolved without issue, certainly in a much fairer way than some of other subscription companies.

Risposta di Brewser
Great company!!!
Great company and thoroughly satisfied with all boxes I’ve received so far, plenty more still to come!
Had one small issue which was promptly addressed and resolved swiftly because of their great customer service!
Highly recommended!

Risposta di Brewser
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