Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great customer service from Ash to resolve non-delivery shenanigans from Evri. The brewser people are obviously passionate about supporting indie breweries, and the monthly line up is something you lo... Leggi di più

Valutata 5 stelle su 5

Great selection from each brewery I've chosen, always their freshest releases. Really great way of getting top top beers on more of a budget.

Valutata 5 stelle su 5

Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next mor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has be... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Distributore di birra
  2. Negozio di birra

Scritti dall'azienda

Brewser is the planet's first brewery-to-consumer subscription platform that puts you in full control. By teaming up with the UK’s leading independent breweries, Brewser pioneers an entirely new way to explore craft beer. Brewser believe good beer shouldn't cost the earth and are passionate about reducing craft's environmental impact with every delivery! So hop onboard and get the freshest craft direct to your door."


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

731 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really well run beer subscription…

Really well run beer subscription service with lots of choice and monthly recommendations for small independent breweries. Great customer service, had a small issue with one of my deliveries and was sorted same day.

3 aprile 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Robert, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate you taking the time. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

Brilliant Brewser

Brilliant, i really enjoy my monthly box from Brewser. Whether it's the Discovery Box, a limited special or just a particular brewery i fancy trying. There is so much choice, and being able to select breweries that would otherwise be difficult to find locally is great. The service has been top for me and I'd highly recommend Brewser.

13 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Matthew, We’re delighted to hear that your experience with Brewser is great and that your enjoying the platform. Your feedback means a lot to us, and we truly appreciate your trust and recommendation.

Valutata 5 stelle su 5

I needed to update my address as moving…

I needed to update my address as moving house and the guys went above and beyond to help me. Beer is always brilliant from here too. By far the best beer subscription box out there.
Thanks Ash and team!

10 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey John, Pleasure to have been able to assist you with this. Pleased to hear that Brewser is working great for you. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

Brewser are absolutely brilliant

Brewser are absolutely brilliant - excellent selection of beers and flexibility with your subscription. And to top it all off they have a great customer service team who I have dealt with on multiple occasions! Highly recommend.

10 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Daniel, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

Customer service is second to none!

Customer service is second to none - always a quick response, very personable and will always resolve the situation when issues occur.

10 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Kevin, Thanks for taking the time to leave a review. Our customer service is something we are very proud of. Always a pleasure to help.

Valutata 5 stelle su 5

The perfect indie beer subscription service

I've been with Brewser for just over a year having tried other subscription services previously, and it's fantastic. It's given me the opportunity to try so many amazing breweries, taking delivery into account they are great value and regularly do some great specials. It's also good to know that if I did want to cancel I could do it at the click of a button rather than other services that make it very hard.
Customer Service is also absolutely spot on if you ever need to reach out to them.

10 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Mark, Appreciate the review! Thanks for choosing Brewser, and we are thrilled to hear that your happy with the experience. Always a pleasure to help.

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service, always responsive and helpful

5 marzo 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Ian, Thank you for your kind words. We are very proud of our customer service. Always a pleasure to help.

Valutata 5 stelle su 5

Great customer service

Great customer service. It's often only when things go wrong that you get to see the measure of a company. Brewser respond quickly to enquiries and recently sorted out an issue with minimal hassles and keeping me informed thought (the issue arose from the brewery, rather than Brewser themselves)

24 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Alastair, Thanks for taking the time to leave a review. We are thrilled to hear that we were able to get the issue resolved swiftly. Always a pleasure to help.

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service. I had an issue with my order (my fault) and the team at Brewser sorted it out very efficiently.
There beer is also excellent by the way!

25 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Sunil, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

As many people mainly complain online I…

As many people mainly complain online I thought I would write some positive ones on services I like, such as Brewser! Good deal, often times better than the breweries themselves which I would often prefer to go but I prefer these smaller boxes that are more affordable rather than getting a large 12 can semi-mystery box where 4-5 cans are experimental styles I do not really enjoy (I am looking at you Cloudwater).

25 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Carl, Many thanks for taking the time to leave us a review. Your feedback means a lot to us, and we truly appreciate your custom.

Valutata 5 stelle su 5

Indie-Beer as a service!

Indie-Beer as a service!

What a great idea. Fancy a mystery brewery then let Brewser chose for you, fancy a specific brewery, then chose it yourself, dry January or fancy a break then just pause your subscription.

Super helpful team behind a great idea.

Highly recommend.

24 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Danny, We are thrilled to hear that our platform ticks all the boxes for you :-)

Valutata 5 stelle su 5

fantastic beer subscription

I've been a Brewser subscriber for quite some time now, and let me tell you, it’s an experience I genuinely love!

Over the years, I’ve tried a handful of other subscription services, but none of them have come close to the incredible value I get here.

As someone who relishes exploring new beers, this subscription is a perfect fit, delivering fresh and exciting brews to my doorstep every month—all at a fantastic price!

I only had to reach out to customer service once, and it was for a little mix-up when I accidentally set up an extra subscription. My wife noticed the additional beer arriving…….. and a quick email followed by a phone call from Ash, all was sorted out seamlessly. Talk about top-notch service!

Would I recommend Brewser? Without a doubt!

23 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Greg, We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

I was given a gift card as a leaving…

I was given a gift card as a leaving present, they knew me well. Very impressed so far. Great set up to try a variety of beers from brewers across UK and Ireland. Support independent breweries directly. Had a couple of queries, but alway managed very well by the team.

24 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Robert, Lucky you getting a Brewser Gift Card. Thrilled to hear that its all working out well for you.

Valutata 5 stelle su 5

Love this company

Love this company - much better than similar beer subscriptions that have used previously - better selection and variety of beers and good range of breweries. Only had to contact them once and they jumped on the query and resolved very quickly. Actively recommend to friends!

10 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

We’re delighted to hear that you had a great experience with Brewser and that we could help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust and recommendation. We look forward to assisting you again in the future, and thanks once again for choosing Brewser!

Valutata 5 stelle su 5

Excellent variety of beer

Excellent variety of beer. Customer service very good, with immediate reply and resolution of a billing query. Thank you brewser

10 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Vince, We’re delighted to hear that your experience with Brewser is positive. And pleasure to be able to help you swiftly

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service. I had an issue with a box and it got rectified very quickly. Top notch company 👌 thanks again Brewser.

10 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Your very welcome. So pleased that we were able to get the issue sorted quickly.

Valutata 5 stelle su 5

If you like craft beer, you will like Brewser...

I've been a customer since June 2022 and love the range of breweries to choose from. So many different styles of beer, it really is a great place to try new stuff. It's nice to support the breweries as well, especially ones I've not come across before. Customer service is excellent.

10 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey James, Pleased to hear that your enjoying the Brewser experience. Thank you for taking the time to leave a review

Valutata 5 stelle su 5

Absolutely stellar customer service

Absolutely stellar customer service; a third party had failed to deliver a package, so I emailed Brewser’s customer support at 10pm, and the issue was resolved by 7:20 the following morning. Amazing.

7 febbraio 2025
Non scritta su invito
Logo di Brewser

Risposta di Brewser

Hey Owen. Thank you so much for leaving the review. We pride ourselves on providing the best possible user experience, and getting issues resolved quickly.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più