Great customer service from Ash to resolve non-delivery shenanigans from Evri. The brewser people are obviously passionate about supporting indie breweries, and the monthly line up is something you lo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great selection from each brewery I've chosen, always their freshest releases. Really great way of getting top top beers on more of a budget.
Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next mor... Leggi di più
L'azienda ha risposto
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Brewser is the planet's first brewery-to-consumer subscription platform that puts you in full control. By teaming up with the UK’s leading independent breweries, Brewser pioneers an entirely new way to explore craft beer. Brewser believe good beer shouldn't cost the earth and are passionate about reducing craft's environmental impact with every delivery! So hop onboard and get the freshest craft direct to your door."
Informazioni di contatto
Brewser HQ, LL28, Colwyn Bay, Regno Unito
- hello@brewser.beer
- brewser.beer
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
10/10 can't recommend enough
Great selection from each brewery I've chosen, always their freshest releases. Really great way of getting top top beers on more of a budget.
Great customer service
Great customer service from Ash to resolve non-delivery shenanigans from Evri. The brewser people are obviously passionate about supporting indie breweries, and the monthly line up is something you look forward to so you can try new breweries from all over the uk.
Great selection of beers, including old favourites and new ones
Been a subscriber for a couple of years now, great selection of regular breweries and interesting monthly guests: almost always something that I’ve not heard of before.
I’ve literally only just had my first issue with the deliveries (which was down to the courier, not Brewser). Ash sorted out a replacement box immediately, and was in contact to make sure all went well (he even called to make sure I was sorted, which was above and beyond)

Risposta di Brewser
Great Customer Service
Having had many beer boxes delivered with no issues I got in touch as one of the cans in a recent order was damaged upon delivery. Messaged late in the evening and had a reply from Ash by the next morning and credit onto my account within a half an hour. Can't ask for more. Thanks!

Risposta di Brewser
Some of the best customer service I’ve…
Some of the best customer service I’ve come across. Very responsive and sorted my issue very quickly, Ash was fantastic!

Risposta di Brewser
I've had two boxes so far Arbor and…
I've had two boxes so far Arbor and Deya. Magnificent beers that arrived with no fuss. The Arbor one was extremely good value for pint cans, a free glass and a bargain price for my first time in the water.

Risposta di Brewser
Excellent customer service from Ash
Excellent customer service from Ash, issues sorted in a few minutes

Risposta di Brewser
I've been into craft beer for years but…
I've been into craft beer for years but kept drinking the same handful of breweries. Brewser fixed that. Every box has introduced me to something I'd never have found on my own, and the quality has been consistently good. It feels like someone who actually knows beer put it together.

Risposta di Brewser
Excellent customer service from Ash.
I messed up my online order and reached out for help. Ash in customer support was superb in sorting things out for me.

Risposta di Brewser
Had a problem with my delivery that was…
Had a problem with my delivery that was no fault of the Brewer team, they replied quickly and sent out a replacement box the next week

Risposta di Brewser
Good variety of breweries I’d not heard…
Good variety of breweries I’d not heard of. Tech support very caring. Ash wasn’t going to stop until he’d solved my problem.

Risposta di Brewser
Great value and amazing service
Great value and amazing service, I am happy to recommend Brewser to anyone looking for an interesting selection of beers every month.

Risposta di Brewser
They actually care
Responsive, caring customer service to fix problems, and the beers are great too.

Risposta di Brewser
Excellent
The range of beers is very good and the discovery boxes have a good range. Customer service was quick and friendly and sorted my queston within minutes.

Risposta di Brewser
The best beer subscription service in the Uk
The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who represent the cutting edge of UK craft. If you ever have any issues (when you've ordered as much beer from them as I have over the years something is bound to go wrong at some point) Ash and Olly are always on hand solving issues promptly and satisfactorily. If you're ever overwhelmed by the choice on the site too then they'll be able to point you in the right direction.

Risposta di Brewser
Super customer service
Had a small issue with my order and got a reply literally immediately with a resolution. Looking forward to getting stuck into my beers!

Risposta di Brewser
Quality of beers available is…
Quality of beers available is excellent. Range of breweries great and I have had no problems with delivery. Two minor gripes. The new website is not as intuitive as the previous and fewer breweries available all the time. Not happy when breweries include AF beers in mixed cases.

Risposta di Brewser
Top beer choice and easy to use website
Have used brewser for over 6 months now. Always good beer choices and reliable delivery. If you want to pause a month you can which I find a great option as I sometimes don’t drink all the beer in time

Risposta di Brewser
brewserV2 still works - hopefully choice will improve
With BrewserV2 the selection is not as good as it was and web site is a bit weird. But there's usually something interesting to buy. If you don't pick your own case you get a random selection which some people will be happy with but not if you have specific tastes.

Risposta di Brewser
Everything you need in beer
Superb, customer-focused and brewery supporting subscription service. Constantly rotating beer selection where you can have superb choice with high degree of confidence the beer is going to be amazing. Have been a subscriber for a long time and this is so much better than all other options out there in my opinion.

Risposta di Brewser
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







