Brampton Picture Framing Recensioni 

94
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

High quality picture framing, can mix and match with mounts/frames/glazing - and a good choice of frames, Have had two online orders now and am really pleased with the work, the careful packing and re... Leggi di più

Valutata 5 stelle su 5

Fabulous personalised service from start to finish! We wanted shaped custom mounts for 3 pieces of artwork. We had lots of time to discuss options, how we wanted them to look and what we could expect... Leggi di più

Valutata 5 stelle su 5

This is the second order I've received from Brampton Framing. Both times I've been delighted with the frames. Customer Support is excellent - so important when you're keen to get the measurements just... Leggi di più

Valutata 5 stelle su 5

I recently ordered a set of custom mounts with backing boards. Really pleased with the service. The mounts were precision cut to my specified dimensions, competively priced and delivered in a prompt... Leggi di più

Dettagli dell'azienda

  1. Negozio di cornici
  2. Negozio di materiali per l'arte

Scritti dall'azienda

Family-run business, based in Chesterfield, Derbyshire offering UK-wide delivery of picture mounts, frames, glazing & DIY framing supplies online, and a Fine Art Trade Guild Certified framing service in store.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(94)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fabulous from start to finish!

Fabulous personalised service from start to finish! We wanted shaped custom mounts for 3 pieces of artwork. We had lots of time to discuss options, how we wanted them to look and what we could expect from the team. We've now got 3 pieces of artwork on pur wall that look stunning and attract a lot of positive comments!
No hesitation in recommending, will be using Bramptons again - definitely worth travelling from Leeds for such a brilliant service 😁

17 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

First class service 5 ⭐️ …

Fabulous customer service which is hard to come by these days. Had an unfortunate issue where the replacement glass l had ordered was broken when it was delivered to me. Obviously it was a fault with the carrier and not Brampton’s as they had so securely wrapped it with all the appropriate fragile tape etc.
l emailed Brampton’s re the issue and they (Sarah) promptly and efficiently dealt with it and sent a replacement piece of glass which thankfully arrived intact !
Highly recommend this company and will use again. Many thanks👍🙂

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The service provided by Brampton is excellent

The service provided by Brampton is excellent. Replacement glass for picture frames is almost impossible to find. Not only was the glass we required cut to our specific sizes but it arrived carefully packaged and on time. The customer service is manned by a human being. Emails are answered. Good company to deal with.

19 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

We received our picture frame after two…

We received our picture frame after two delays becasue the company kept receiving damaged batches from their supplier. The after sale service is very good they informed me regularly and eventualy delivered a perfect frame. Very happy. I can recommend them without hesitation.
Altan

14 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Well packaged and on time.

I received my order on the time they have said I would. My order had the very best packaging that I have had for similar orders and different providers. The staff was very polite and answered my queries on a timely manner. I definitely will come back again. Thank you!!!!

19 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

I really cannot speak highly enough of…

I really cannot speak highly enough of the team at Brampton and their responsiveness when I came to them with a double sided print I wanted framed. Sarah and Jonty were able to give me options and solutions helping me get the best frame to match and display my print.
I am super happy with the frame and how it looks.

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service and material.

I purchased a piece of acrylic to replace the glass in a frame that fell off the wall and smashed.

The replacement material arrived quickly and very well packaged and its the perfect size and looks good quality.

14 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Reliable Framing Service

I'm a repeat customer as Brampton have made me custom frames large, small, and in-between, and just as before continue to be precise with great quality of service, high attention to detail and care, plus excellent packing for shipping too. Thank you once again!

17 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Service.

Great business, even when i emailed with a query they got back to me immediately items came extremely well packaged will without a doubt be using this buisness again.

10 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Far exceeded expectations

I've made a number of orders with Brampton, all of which have been sent perfectly packaged. No easy task with museum glass. On this occasion, I asked for the frames to be sent with no tabs or minimal tabs as I would be removing the glass as part of my process. I expected the frames to arrive with perhaps a couple of tabs each side for transport. Instead, the frames arrived completely bare, with the mount, back mount, and glass all wrapped separately in layers for each frame. Must have been a lot of extra work and certainly saved a lot of time for me at my end. Far exceeded the scope of my request and couldn't be happier with the product and service received. Many thanks.

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I was in need of a bit of advice as to…

I was in need of a bit of advice as to what was the right kit to buy. Sarah and the team were so helpful and spent a long time on the phone kindly helping me out. I am changing my size of materials (my fault) and they are dealing with it perfectly. Great company, thanks.

15 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Really Good Company to Deal With

I've been using a high-end London based picture framer for sometime now, but have since moved house. A trip to London is now a little out of reach, so I thought that I'd give Brampton a try. What caught my eye was the Fine Art Trade Guild affiliation. The frames I've received have been well produced and the company give you the option of choosing conservation grade materials. Very well packaged, too. I will definitely be using them again.

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Sending wafer thin glass through the…

Sending wafer thin glass through the post without breakages - I am so impressed. Glass arrived on time, as ordered, effectively (but not excessively) packed, on time as promised. Can't praise this service enough and will definitely use again next time I break some glass.

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I really appreciate being able to make a small order of one picture mount - so many companies have a minimum order requirement. My order was completed in the expected time and packaged very conscientiously. Highly recommended.

30 settembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Framing company can’t even get sizing right

They sent me the wrong float glass size not once, but twice! Very unfortunate, it wasted so much time for me as they took quite a long time. Extra star only because the customer service team was thoughtful and gave me a refund.

1 ottobre 2024
Non scritta su invito
Logo di Brampton Picture Framing

Risposta di Brampton Picture Framing

Hello Lily,
We sincerely apologise for the errors, and will immediately address the reason for them, as this level of service falls well below the standards we set ourselves.
We appreciate your kind words regarding our Sales team, and hope that you’ll consider shopping with us again in future.

Valutata 2 stelle su 5

Way too slow!

I always look for the opportunity to review positively - but here I really can't. Placed an order for a simple A4-size piece of float glass on 26th August, thinking this would be easier than driving to my local glazier. Item took 10 days to arrive - yesterday - which might have been OK in the 1960s, but I wish now I'd just nipped out locally. Don't use these guys if you're in a hurry!

5 settembre 2024
Non scritta su invito
Logo di Brampton Picture Framing

Risposta di Brampton Picture Framing

Hello Mike,

As we mentioned to you when you emailed us to tell us not to expect a great review, we’re really sorry your order wasn’t delivered sooner.

As we explained at the time, once you’d paid for it - around 10pm on 26th - we’d had it cut, packaged and collected by RM by around 4pm on 30th.

With the service you paid for - Royal Mail 48 Standard/ Signed For – it really should have been delivered to you sooner.

However, as with all our mail orders, once we’ve handed it over to the couriers, as it’s quite literally in their hands we no longer have control over it.

Over 99.5% of parcels arrive on time but unfortunately it seems this is one of the few that didn’t.

The only thing we can advise in these cases is for our customers to contact RM Customer Services to see if they can help.

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