We ordered our decking boards online which was easy and the next day we were called with info of when to expect it to be delivered.We then realised we also needed some joists so again ordered online a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have never dealt with your company before so did not know what to expect, having moved from another part of the country and not heard of you before. I placed an order online via an easy to use... Leggi di più
L'azienda ha risposto
Communication about order and delivery was very good.Patrick the driver was brilliant. He put the load exactly where I wanted it.
I ordered 50 coping stones for my wall surrounding property, you had only 8 in stock with my local branch Bridgwater, Somerset, within a few days the full order was delivered, very pleased with servi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Scritti dall'azienda
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informazioni di contatto
139 Bristol Road, TA6 4AQ, Bridgwater, Somerset, Regno Unito
- 01278 422654
4,7
Eccellente
224 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Bradfords - Bridgwater BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service and delivery
Communication about order and delivery was very good.Patrick the driver was brilliant. He put the load exactly where I wanted it.
30 gennaio 2026
Excellent service and great product...
I ordered fencing via the Bradfords website in Bridgwater. The process was simple and efficient. Delivery was made the following morning. The staff were friendly and professional. Communication was excellent.The product was very good quality.I would highly recommend.
13 novembre 2025
Non scritta su invito
Risposta di Bradfords - Bridgwater BBS
Hi Roy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Service at it's best.
Ordering online for click and collect was extremely straightforward. The experience just improved when we went to the store in Bridgewater to collect our goods.
The gentleman at the desk was extremely helpful, polite and professional.
Thank you 😊
1 novembre 2025
Risposta di Bradfords - Bridgwater BBS
Hi Trish
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The driver I had was fantastic lovely…
The driver I had was fantastic lovely man and very helpful
30 settembre 2025
Risposta di Bradfords - Bridgwater BBS
Hi Lydia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a fantastic delivery service with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Terrible customer service
Bridgwater store.
Went in for paint samples, whilst serving me at the paint mixing machine the chap was more interested in another customer who he clearly knew so just left me to go and see to him. I wasn't impressed but needed these samples so I waited for him to return which he eventually did, I asked him for a price which he went to the tills to find out only to hear him ringing up this other customer and abandoning me completely! As I walked up up the till to tell him I was leaving he shouted at the other staff to help out serving where they argued amongst themselves about being on the phone/otherwise busy.
This may be a builders merchant but I still expect basic customer service and politeness of which I received neither
18 luglio 2025
Non scritta su invito
Risposta di Bradfords - Bridgwater BBS
Good Morning Megan
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the customer service you received during your recent visit to your local branch,
I apologise greatly for this and any frustration caused when you visited the branch,
This is not the level of service we wish to provided and appreciate you bringing this to our attention,
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Good Afternoon Megan
Further to your review your local branch has advised that they have been in contact directly with yourselves to look into your complaint further and reach a resolution.
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind regards
Katie
Good communication and arrived in the…
Good communication and arrived in the time slot provided.
30 giugno 2025
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good communication and a good product
Good communication and a good product - would recommend.
29 giugno 2025
Risposta di Bradfords - Bridgwater BBS
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
5 Star
As usual there are no negatives getting my slabs and sand etc from Bradfords. Service and price excellent.
27 maggio 2025
Risposta di Bradfords - Bridgwater BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great experience
Easy to use website. Called about my delivery. Delivery was easy and the driver was really friendly.
28 aprile 2025
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Mrs Crabb
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order to be an easy process on the website,
Thank you for your feedback regarding the friendly delivery service provided with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Hi Emma
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good response from the depot and…
Good response from the depot and helpful driver. Very quick delivery and great service
2 febbraio 2025
Risposta di Bradfords - Bridgwater BBS
Hi Sam
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Risposta di Bradfords - Bridgwater BBS
Good Morning Mr Bub
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from start to finish with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
The driver was very professional and friendly!
The driver was very professional, friendly and polite! Excellent service!
31 ottobre 2024
Risposta di Bradfords - Bridgwater BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a friendly and polite service from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great product at a reasonable price
Great product at a reasonable price , delivery, exceptional friendly driver and put it right where I wanted it…. Excellent
30 ottobre 2024
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the friendly and helpful delivery service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Competitively priced & delivered with a smile
Competitively priced and as always delivered with a smile by Pat
29 ottobre 2024
Risposta di Bradfords - Bridgwater BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Hi Jeremy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
speedy service helpful staff…
speedy service helpful staff notification of delivery time didnt appear until after the delivery was made but didnt really cause me any problems
26 settembre 2024
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Mrs Jones
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Risposta di Bradfords - Bridgwater BBS
Good Afternoon Anne-Marie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a efficient delivery service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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