Boulies Recensioni 

174
TrustScore 3.5 su 5

3,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Updated 11/3/26 A company that listens to its customers, and takes time to re design, based upon customer feedback. All I can say is well done & thankyou. The replacement parts were fitted in a ma... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Poorly packed when originally delivered with various bits loose in the box and as a result the main lumbar support handle was snapped. Replacement sent and fitted. Very excessive wear developed be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought Boulies Chair Swivel Lock Mechanism to prevent my chair from swiveling and their item works as advertised !! The mechanism can be locked and unlocked at will, eg to adjust the height. I... Leggi di più

Dettagli dell'azienda

  1. Mobilificio

Scritti dall'azienda

Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(174)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Lost interest waiting for delivery

Order process was great and I was looking forward to having a decent chair.
A week later, no delivery and speaking with Yodel the item hasnt been shipped to them yet.
I gave them a day to deliver or refund and in all fairness the refund was pretty quick.
In this day and age a week and hasn't left the depot is not a service I would expect.
Shame as reviews for the chair look decent but if you can't get a delivery what's the point

29 giugno 2024
Non scritta su invito
Logo di Boulies

Risposta di Boulies

Hello, thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the delivery.
We would like to explain that our process involves arranging for our warehouse to send the package to the depot of Yodel. After this step, the package waits for Yodel to scan it. Once scanned, the website will update the tracking information. Until the package is scanned, Yodel customer service may state that they have not received the package.
As soon as our support received your feedback, we immediately arranged for our warehouse to contact Yodel and, respecting your wishes, processed a refund for you as quickly as possible. The full refund has been completed. Currently, we are still awaiting the results of Yodel's investigation into the lost package.
At Boulies, we strive to ensure every customer is satisfied with our products and services. Should you have any further questions or concerns, please do not hesitate to contact us directly. We are committed to helping you and resolving any issues you may have.
Thank you for your understanding and patience.

Valutata 5 stelle su 5

Very good quality

It's been two years since I've had the chair, and it's still very comfortable, but the armrests are showing some wear. The customer is friendly and they sent me new armpad.

12 giugno 2024
Valutata 5 stelle su 5

Lovely chair

Lovely chair, perfect fits my room and delivered by well packaged. Very pleased and about to order other chair as the gift to my room.

11 giugno 2024
Valutata 5 stelle su 5

Unmistakable and impressive quality.

On opening the box containing the Boulies Master Max chair, the quality of the product is immediately obvious. The black aluminium wheel base is a strong, but light casting and gives an excellent first impression. The rest of the chair parts are equally impressive and well made, even the screws! I was able to assemble the chair fairly easily in about an hour although I'm 80, and following the instructions is very straightforward.
Now that it's built I find it very comfortable, if a little firm, but that's a good thing, and it will probably soften up a little with use. The cloth covering is smart and suits my budget better than the leather that I had originally considered.
I'm really glad I bought this chair as it is vastly better than ones I have had in the past, and the 24 month warranty is reassuring. The chair is worth every penny and I'm sure it will last for many years. It's a real investment in comfort!

26 giugno 2024
Non scritta su invito
Valutata 4 stelle su 5

Got my new chair

Got my new chair, but it had a little scratch on the metal. Thanks to customer support for rushing replacement parts! So grateful for the speedy response and fix!

3 maggio 2024
Valutata 4 stelle su 5

The chair has arrived

The chair has arrived, and thanks for all the help from the support team. DPD kept claiming that it had missed me, but I did keep waiting for a chair at home. The support was very patient and they kept confirming the location of the package with DPD. Now that I have assembled the chair, it is very comfortable.

3 maggio 2024
Valutata 5 stelle su 5

Last year

Last year, I purchased my daughter a chair in Boulies for Christmas. The chair was very comfy for my wife too. So I purchased other one as a birthday gift for her. Delivery went quickly.

11 maggio 2024
Valutata 5 stelle su 5

My first chair arrived with a cracked…

My first chair arrived with a cracked plastic cover, but their customer service was top-notch and quickly sent a replacement part. With the shift to working from home this year, I bought another chair and was happy to see it delivered in perfect condition.

4 maggio 2024
Valutata 5 stelle su 5

Great customer service

Chair arrived damaged, contacted support and they sent out replacement parts same day without any hassle. Great customer service and great quality chairs.

15 maggio 2024
Non scritta su invito

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