Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più
L'azienda ha risposto
Updated 11/3/26 A company that listens to its customers, and takes time to re design, based upon customer feedback. All I can say is well done & thankyou. The replacement parts were fitted in a ma... Leggi di più
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Poorly packed when originally delivered with various bits loose in the box and as a result the main lumbar support handle was snapped. Replacement sent and fitted. Very excessive wear developed be... Leggi di più
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I bought Boulies Chair Swivel Lock Mechanism to prevent my chair from swiveling and their item works as advertised !! The mechanism can be locked and unlocked at will, eg to adjust the height. I... Leggi di più
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, Regno Unito
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The chair is great! Comfortable and designed really well.
I did have an issue with one of the arms, but contacting customer service, it was replaced straight away. Cannot complain about that!
Would recommend!
Awesome company. I had a problem with my chair and they sent a replacement part away the same day. No questions.
Saved hard as disabled and can’t work, managed to put enough by eventually for a new chair and the arm rest cushions.
The chair is brilliant but this review is for the arm rest cushion pads.
They look smart except the method of attachment looks slightly cheap.
So once the chair was up I fitted both. Arm rests and tried it all out.
For me it’s a scale modellers chair so like gaming needs to be comfortable for long periods of time.
I sit in the chair lay wearing a tee shirt and after around 20 minutes the pads were aggravating the skin around my elbows so much so that I had to remove them.
Left it a couple of days and again after a short time, skin was again becoming aggravated.
So seems a expensive waste of money and not what I was expecting.

Risposta di Boulies
I can see a trend in recent Trustpilots for Boulies. I ordered a chair on July 15th which was in stock. The product was not delivered by Yodel when I was told it would. No communication. I then got in touch with Boulies who, whilst responsive, were not helpful. They have sent out another product, on an even slower shipping timeline with DPD. I challenged them a multitude of times as to why this wasn't expedited given the negative CX, the fact its Boulies' fault & the fact its a very premium product but it's clear the CX team are just following a script and so I've given up.

Risposta di Boulies
Arrived very quickly after ordering. Jeff provided really helpful customer service, and the packaging was excellent.
The chair arrived promptly and was well-packaged. It's as comfortable as described on the website.
The chair is comfortable but lacks an installation service. We bought 10 chairs, and while installation was easy, an installation service would be preferable.
Buying my chair was a happy experience. I was impressed by its comfort at a friend's house. Now I have received it. It looks even better than in the pictures and is truly comfortable!
I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!
The chair is of great quality but it took a week to arrive, which was a bit long for me. Hope they can improve their logistics.
Customer service was very friendly and helpful. I bought the Master chair 2 years ago, and when the leather seat cushion cracked, they quickly arranged a replacement.
The chair arrived on time and without any issues. My husband assembled it very quickly. He said the chair is very comfortable.
I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.
A year after delivery, we had a slight problem with the wheels. Customer service sent new wheels. Great service!
I bought a new chair for my husband as an anniversary gift. It arrived on time, and my husband was very happy with it. The chair provides good back support and has been used for a month now.
The box was broken, which was disappointing, but customer service helped me apply for compensation, and the chair is very comfortable.
Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.
It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.
After I installed the chair I realized it was too big, I contacted them and they quickly provided me with a replacement at no shipping fee.
I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.
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