BouliesRecensioni 

174
TrustScore 3.5 su 5

3,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Updated 11/3/26 A company that listens to its customers, and takes time to re design, based upon customer feedback. All I can say is well done & thankyou. The replacement parts were fitted in a ma... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Poorly packed when originally delivered with various bits loose in the box and as a result the main lumbar support handle was snapped. Replacement sent and fitted. Very excessive wear developed be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought Boulies Chair Swivel Lock Mechanism to prevent my chair from swiveling and their item works as advertised !! The mechanism can be locked and unlocked at will, eg to adjust the height. I... Leggi di più

Dettagli dell'azienda

  1. Mobilificio

Scritti dall'azienda

Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,4

Tutte le recensioni

(174)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Awesome chairs!

The chair is great! Comfortable and designed really well.
I did have an issue with one of the arms, but contacting customer service, it was replaced straight away. Cannot complain about that!
Would recommend!

4 luglio 2024
Valutata 3 stelle su 5

Boulies chair accessory, Padded arm rest cushions.

Saved hard as disabled and can’t work, managed to put enough by eventually for a new chair and the arm rest cushions.
The chair is brilliant but this review is for the arm rest cushion pads.

They look smart except the method of attachment looks slightly cheap.

So once the chair was up I fitted both. Arm rests and tried it all out.

For me it’s a scale modellers chair so like gaming needs to be comfortable for long periods of time.
I sit in the chair lay wearing a tee shirt and after around 20 minutes the pads were aggravating the skin around my elbows so much so that I had to remove them.
Left it a couple of days and again after a short time, skin was again becoming aggravated.

So seems a expensive waste of money and not what I was expecting.

24 luglio 2024
Non scritta su invito
Logo di Boulies

Risposta di Boulies

Hello, thank you for taking the time to share your feedback. We are truly sorry to hear that the armrest pad has caused you discomfort. This is not an issue we have encountered before, and we take such matters very seriously.
To assist you further and resolve this issue as quickly as possible, could you please contact our support team directly? Unfortunately, we were unable to confirm your order details from your review alone. Our team is ready to help.
Thank you for your assistance.

Valutata 2 stelle su 5

Poor Delivery Experience.

I can see a trend in recent Trustpilots for Boulies. I ordered a chair on July 15th which was in stock. The product was not delivered by Yodel when I was told it would. No communication. I then got in touch with Boulies who, whilst responsive, were not helpful. They have sent out another product, on an even slower shipping timeline with DPD. I challenged them a multitude of times as to why this wasn't expedited given the negative CX, the fact its Boulies' fault & the fact its a very premium product but it's clear the CX team are just following a script and so I've given up.

15 luglio 2024
Non scritta su invito
Logo di Boulies

Risposta di Boulies

Hello, we sincerely apologize for the inconvenience you’ve experienced with your recent order. We understand how frustrating this situation must be and appreciate your patience.
After receiving your email, our support team immediately arranged for our warehouse to contact Yodel to confirm the status of your package. Unfortunately, Yodel may have lost your package, and we are still awaiting the results of their investigation.
To ensure you receive your package as quickly as possible, we have upgraded your delivery to DPD, our expedited express service, which is faster than Yodel. We created the DPD order for you on the 29th of July. However, it missed the pickup time that day. Your package was sent out on the 30th of July, and the logistics have since been updated.
We deeply regret the unpleasant experience this has caused and will provide feedback to our team to improve our service in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We will try our best to assist you.

Valutata 5 stelle su 5

a happy experience

Buying my chair was a happy experience. I was impressed by its comfort at a friend's house. Now I have received it. It looks even better than in the pictures and is truly comfortable!

4 luglio 2024
Valutata 5 stelle su 5

I must say

I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!

19 giugno 2024
Valutata 5 stelle su 5

A new chair needed

I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.

2 luglio 2024
Valutata 5 stelle su 5

Boulies Master Max

Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.

5 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

It is a gift

It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.

12 giugno 2024
Valutata 4 stelle su 5

Broken armrest but..

I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.

7 giugno 2024

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