Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Spent a lot of money on the EP400 chair. I only use the chair <3 days a week and don’t weigh a lot. After <1 year of use the fabric on the chair is frayed and severely worn. Then after around 14 mon... Leggi di più
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Updated 11/3/26 A company that listens to its customers, and takes time to re design, based upon customer feedback. All I can say is well done & thankyou. The replacement parts were fitted in a ma... Leggi di più
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Poorly packed when originally delivered with various bits loose in the box and as a result the main lumbar support handle was snapped. Replacement sent and fitted. Very excessive wear developed be... Leggi di più
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I bought Boulies Chair Swivel Lock Mechanism to prevent my chair from swiveling and their item works as advertised !! The mechanism can be locked and unlocked at will, eg to adjust the height. I... Leggi di più
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, Regno Unito
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Bought a chair from them. Much cheaper than others similar in design and style. The service provided was excellent. I was kept up to date with the delivery tracking all the way. Highly recommended.
Outstanding quality and after sales support. A minor issue was resolved quickly. Would buy again.
At first my Boulies chair appeared good quality, but after 1 -2 years I am now looking into alternatives.
First, not long after purchasing a Boulies Master Chair I noticed one arm rest has split, I thought this could of potentially done by myself or daughter so left it. A month or 2 later I noticed the other one had begun to split. I contacted Boulies who sent me free replacement armrests.
Less than a year later and the replacement arm rests have also split, must be a common issue. Over the last few days I've now found the chair seat adjustment is now faulty, it keeps popping the chair up and will not stay in place longer than a few minutes.
Very disappointing as spent around £300 for a quality chair which would last 5+ years, however after 2 years I'm not back in the marketplace, looking at other reputable brands.

Risposta di Boulies
purchased the Boulies Master Series, which si now in its second year of use. However, magically, the left armrest has lumps in it and is all degraded at the side when i've hardly ever used it. Also, some of the metal parts of the chair are all rusted, so it isn't even fit for lasting over two years. I mostly rest on my right arm to use the mouse and, or use a controller when gaming. Boulies Master Series sounds like a quality product, but have been left disappointed that just under tow years, some parts of the chair aree now very tacky Although this is a more affordable chair than the competitors, I expected this lasting over two years. I contacted Boulies and they said I could receive replacements but it would cost me. These should be sent out for free just due to the not fit for purpose. The left arm has hardly ever got used, so it's very odd this material has gone like this.

Risposta di Boulies
Boulies was not my first port of call when I decided to replace my old gaming chair. My first choice, based on price and description, was a disaster. Boulies saved the day. I ordered a Ninja Pro. Their chair is solid. It has all of the features promised. It looks good. It is supremely comfortable. It was very affordable and was delivered on schedule. I am delighted with this chair and would recommend Boulies chairs to anyone who is either very tall or weighs over 120 Kg.
I bought the EP460 office chair and I'm highly disappointed. Although the chair was easy to assemble and has lots of adjustability. The chair feels cheap and flimsy. Foot rest feels like it will break off at any point. Back rest feels like it will snap. Height adjustment on the headrest is flimsy and will not stay in it's position. Cheap allen key that stripped most of the screws when putting them in. I had high hopes for this chair after reading the reviews but sadly it has not delivered.

Risposta di Boulies
constructed very well and very comfortable
and very adjustable in all ways
The absolutely excellent level of support: report a problem and a solution is delivered with an approaching zero level of hassle.
And my back - three herniated disks demands a firm and understanding chair.
Boulies chairs are simply incredible, I've had my Master 2024 since September 2023 and I will never look back.
The chair remains comfy for hours on end and is very flexible for it's adjustments. Any occasion I've contacted Boulies customer support has been easy and quick.
Thankyou for such a great chair.
I had an issue with the reclining mechanism on the chair after a year. contacted support and they sent a new reclining part out. the screws attaching it to the back got stuck in the back of the chair and I couldn't get that off. So support then sent a new back of the chair. great customer service.
The website gives a true reflection on the quality and functions of the chair, easy to order and quick delivery time,
we are vey happy with our purchase and will definitely return when we need to.
Extremely comfortable and study chair, and very affordable compared to other suppliers. Minor issue with a small area of stitching after having used the chair for a while - contacted customer services who responded immediately and offered great support in sending a replacement. Would definitely recommend
the representative we connected with could not be more helpful in organising and fixing the problem we had. she worked through everything with us and explained everything as we went. originally we contacted Boulies to buy a replacement part but with the help of your amazing reperesentative we were informed that the chair was actually still under warranty which made it so much more helpful. would highly recommend Boulies to anyone looking for a great and comfortable chair and an amazing team behind them.
Would recomment Boulies to anyone!! Their support is amazing ive had a chair for just over a year now and and a small issue with the stiching Boulies straight away agreed to replace the chair !!!
Just poor quality overall, and the packaging consists of a bit of cardboard and plastic bags, so expect to receive damaged parts to varying degrees.
I ordered the chair, and it shipped without any communication from the company except the initial order confirmation, I just got a notification from DPD that "Kings Park" had shipped a parcel to me. I looked it up and found out myself that was one of the third party distribution centres that offshore-managed companies tend to use, so presumed it was the chair.
The initial chair arrived with damage to many parts ranging from scuffs to significant cracking/impact to the plastic. There were also fibres on the poorly repackaged seat base, so it was clear it had been returned and resold without any checks being done.
I contacted them asking for an immediate collection and refund, this request was ignored and they emailed me back asking if I would like a replacement for the damaged parts and £20 or a new chair sending. As their return policy and communications seemed to suggest that I'd have an uphill battle returning it, I settled on a replacement due to the damage. The replacement arrived mostly fine, a scuff on the plastic here or there, but nothing that would impact the usability.
They asked me to keep the damaged chair for spare parts or dispose of it myself, so most of my living room was taken up by my old chair and the damaged chair that they sent and expected me to deal with.
The chair itself (EP460) is not a comfortable chair. My back was hurting so much that I'm currently writing this review sitting in my old Secret Lab chair, that the arm fell off (after 6 years) and is heavily scratched by my cat. I've yet to decide whether I'll just cut my losses and throw away the Boulies chair or keep it for situations where I won't be sitting in it for too long.
My suggestion would be either to get one of the cheap chairs from Amazon, or opt for a product from a premium quality chair company at their higher price points and avoid learning the expensive £274 lesson that I did.

Risposta di Boulies
Good chair but slightly strenuous to fit together.
Chair arrived on time with a handy tracker for delivery timing. The quality is great, and it's really comfortable. Had a small issue with the armrest, but the after-service was exceptional—quick communication and a replacement part sent with clear instructions. Couldn't ask for better service. Highly recommended!
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