The Boot Repair Company Recensioni 

448
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just received my Red Wing Boots back after having a re condition and new vibram sole fitted . Absolutely Superb!!! The quality of craftmanship was brilliant, they are like a new pair of boots . Actual... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I thought my lovely Blundstones were worn out and destined for the bin but then I discovered the boot repair company who have re-soled them and polished up the leather. I’ve got my old boots back look... Leggi di più

Valutata 5 stelle su 5

The web site is easy to use. Rachelle from The Boot Repair Company answered my questions regarding the repair required and the order process was straightforward. The repair was carried out faster than... Leggi di più

Dettagli dell'azienda

  1. Calzolaio

Scritti dall'azienda

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

448 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(448)

149 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great communication

Great communication , letting me know when items had arrived and expected return
The repair looks great and obviously done by somebody with skill and care
Than you

19 dicembre 2025
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Risposta di The Boot Repair Company

Thank you David we're really grateful for the review!

Valutata 5 stelle su 5

Re-soled my favourite DMs with a…

Re-soled my favourite DMs with a sturdier Bex sole. Unbelievably quick turnaround as it is the week before Xmas. Free collection and delivery. What's not to like? Very happy

19 dicembre 2025
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Risposta di The Boot Repair Company

Very happy that you're happy Jon! Thank you so much we really appreciate it.

Valutata 1 stelle su 5

Amateurisme.....en dan niet reageren...

We zijn nu weer een aantal dagen en 3 emails verder en nog steeds geen reactie. Eerst compleet amateurisme door een rechterzool te plaatsen op een linker laars en dan onbereikbaar zijn.......

15 dicembre 2025
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Risposta di The Boot Repair Company

I'm truly, very sorry to hear that not only the fact your boots were repaired incorrectly, that you also have been left in the dark this amount of time! Our European team have now responded to you and they will help you out with this situation.

Valutata 5 stelle su 5

DM's forever!

I probably have another 15 years of wear out of my boots now. Brilliant job and great workmanship.

11 dicembre 2025
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Risposta di The Boot Repair Company

Thank you Cordelia for the kind review, we hope they last 15+ years for you!

Valutata 5 stelle su 5

Old boots look like new again

Had my Solovair boots resoled and they came back looking and feeling like new. Fantastic! The uppers were in great condition before repair and I was reluctant to throw the boots out because the sole was worn out and cracked. In any case a new pair is close on £200. This repair was beautifully done and a brilliant solution! Thank you!

12 dicembre 2025
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Risposta di The Boot Repair Company

Really pleased to hear it Paul, thank you for leaving a kind review we really appreciate it!

Valutata 5 stelle su 5

Super Happy!

I would like to express my sincere thanks for the most amazing repair of my Polo Boots. The sole had completely detached and the zips were worn out. The Boot Repair Company kept me informed on the progress and advised on the new zips. I would not hesitate to use them again! Merry Christmas

11 dicembre 2025
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Risposta di The Boot Repair Company

Merry Christmas to you too! We're so pleased to hear you're happy with the repair and we hope your Polo Boots serve you well for many more years!

Valutata 5 stelle su 5

Resole and reuse

Did an excellent job on resoling and replacing the welt on an old pair of Redwings. They look like new again, and much cheaper than buying a replacement pair. Would definitely recommend and will be using again.

5 dicembre 2025
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Thank you Mr P we really appreciate it!

Valutata 5 stelle su 5

they made my docs like new again!

so impressed, it's like having new docs! they were absolutely destroyed, i can't believe it's the same pair of shoes.

4 dicembre 2025
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Risposta di The Boot Repair Company

Thank you Caitlin we really appreciate the review!

Valutata 5 stelle su 5

5 stars from me

They did a great job resoling my 7yr old boots - and included some new insoles and laces to boot! It took less than 2 weeks from postage to receipt.

20 ottobre 2025
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Risposta di The Boot Repair Company

Thank you Roy we really appreciate you taking the time to leave a review and we hope your boots serve you well!

Valutata 5 stelle su 5

An amazing company with really lovely

An amazing company with really lovely, helpful staff. I thought my UGG boots had died, the soles had nearly disappeared but with one phone call they were wrapped and shipped too be mended. I’ve now got them back and they look amazing, I can’t bring myself to take them off. Thank you so much and to lively Rachelle who I the lovely lady I spoke to, thank you again.

PS I have 2 other pairs of UGGs which I’m sure at some point will need to visit The Boot Repair Co for rest and revitalisation.

Thank you again Debbie Mitchell 😉

1 dicembre 2025
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Risposta di The Boot Repair Company

Thank you Debbie we really appreciate the kind review and we look forward to working on your other UGGs in the future!

Valutata 1 stelle su 5

Terrible zip replacement of DM boots

Just received my DM boots back after a zip replacement . The zip they’ve inserted is silver not gold like the original , so it does not match my other boot and looks ridiculous to be worn. I cannot believe they consider this a satisfactory repair. The zip is inserted so unevenly and also is sewn so close to the leather in places that I can’t do up the zip without it ripping into the leather seam and tearing it. The tension of the bobbin thread is wrong so the threads can just be pulled i.e the zip is not securely even stitched down. I am taking this case further as The Boot Repair Company have completely ruined my expensive pair of boots .

28 novembre 2025
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Risposta di The Boot Repair Company

We're genuinely really sorry to hear this Stephanie. Your explanation of the quality of our work is definitely not up to our standard and we apologise profusely if this is the case. We have emailed you this morning to arrange getting your boots back to us to get them to the standard you deserve.

Valutata 5 stelle su 5

Birkenstock Refurb Service

I had a pair of well loved and well used Birkenstock Arizona sandals that I thought I would have to throw away. However I am thrilled that the Boot Repair Company have a fantastic rebuild service where you can specify the type of footbed and tread colour and I have an as new pair of sandals and saved the planet! They can replace buckles and rivets. Terrific value for money and all at the company a delight to deal with. They are transparent on turn round times for a skilled job but more than met my expectations on my tight deadline. Recommend this honest reliable company unreservedly. Thank you.

27 novembre 2025
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Risposta di The Boot Repair Company

Thank you Maggie we really appreciate such a kind review! We hope your Birkenstocks serve you well for many more years.

Valutata 5 stelle su 5

Best repair ever!

From the first 'phone call to Boot Repair they were charming and helpful, took note of all my requests and made sending the (Dubarry) wellies to them very simple. They let me know when they had arrived. The boots came back to me today - two weeks after I sent them - and they are absolutely perfect. They have done a beautiful job on my much-loved wellies which i expect to last me another twenty years. A bargain cost when looked at against replacement and really wonderful people to deal with. Thank you.

20 novembre 2025
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Risposta di The Boot Repair Company

Thank you Nicholas for such kind words! We really appreciate it and we do indeed hope your Dubarry wellies serve you well for many more years to come.

Valutata 5 stelle su 5

An excellent service to restore tread…

An excellent service to restore tread grip to boots. Boot leather seems to last a lot longer than a grippy tread so we had some very old but still comfortable Henri Lloyd boots repaired and it is fantastic to be able to use them again. I am about to send off another slightly newer pair of Musto boots after this success. When new sailing boots cost at least £150 now it is worth maximising use of current ones with a retread when they are still perfectly functional in all other respects

1 luglio 2025
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Risposta di The Boot Repair Company

Really pleased to hear you're happy with your Henri-Lloyd boots Fiona and thank you for choosing us to work on your Musto boots as well! We really appreciate it.

Valutata 5 stelle su 5

Great service

Great service. Boots are now better than they were when I bought them.

24 novembre 2025
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Risposta di The Boot Repair Company

Thank you for the review Bill we're really pleased to hear you're happy with the service!

Valutata 5 stelle su 5

Excellent customer service

I had to have a Birkenstock sandal raised 12mm.
From first contact to receiving raised sandal, service was very prompt
and professional. Nothing was too much trouble. Raised height was very well done. Neat job. Would highly recommend and definitely use again

20 novembre 2025
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Risposta di The Boot Repair Company

Thank you Gillian we appreciate you taking the time to write this review!

Valutata 5 stelle su 5

Excellent communications fab product

I looked for a provider who could put a new sole on my loved Birkenstock Boston slippers. They are in great condition but the soles were worn out. The Boot Repair Company was amazing . Good communication throughout, excellent price 1/3 of the buy new costs. They are as good as new with a genuine Birkenstock sole. Can highly recommend.

20 novembre 2025
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Thank you Annemieke we really appreciate the kind review and recommendation!

Valutata 5 stelle su 5

Red wing resole, clean and condition

Had my red wings for 12 years and last year I mistakenly worn them for a DIY project. After a new sole, clean and recondition, they look better than ever and they have exceeded expectations, they’ve bred a new life into them.

20 novembre 2025
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Risposta di The Boot Repair Company

Thank you William we're pleased to hear we got your Red Wings back to ship shape condition!

Valutata 5 stelle su 5

Excellent service and fast turnaround

Excellent finish on my Dubarry boots. The soles were repaired, the quality was great, and the turnaround was only c10 days start to finish.
I’d highly recommend this service.

6 novembre 2025
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Thank you Charlotte we're really grateful for the recommendation!

Valutata 5 stelle su 5

Great company

The whole process of having my boots repaired was straightforward and easy. Communication was excellent at every stage and when my boots arrived the quality of the repair was fantastic.

12 novembre 2025
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Risposta di The Boot Repair Company

Thank you Stephen we really appreciate the review!

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