Hakan carried out my epc he is very polite and helpful and explained me everything I would recommend this company thanks 5 star for you
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My whole experience with this company was great ,from booking the time slot with Hakan who arrived bag on time,explaining the process and carrying out the task quickly,even explaining when I could v... Leggi di più
Very efficient service. And a great experience with Hakan the assessor for our property. quick response to messages and calls. Booked an appointment in few minutes. turned up exactly on time and perfo... Leggi di più
Hakan has carried out the EPC with great patience. The first time he called to conduct the survey at the rental; property, the tenant had completely forgotten and was out! Hakan simply offered anothe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
BookEPC has earned a reputation as a trusted and reliable provider of EPC’s. Providing same day / next day Energy Performance Certificates nationwide at affordable prices.
Informazioni di contatto
Office Of Small Businesses , Birmingham, Regno Unito
- 07452866260
- Bookepc@outlook.com
- bookepc.co.uk
4,8
Eccellente
178 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good service, professional.
Polite, efficient EPC survey conducted. Only dropped a star as original appointment had to be rescheduled by surveyor, otherwise cannot fault. EPC online within hours!
21 agosto 2024
Non scritta su invito
Came out on the same day I made the…
Came out on the same day I made the call. Professional and polite
22 agosto 2024
Non scritta su invito
This company do not answer their phones…
This company do not answer their phones - open 8am-11pm. Send a generic reply saying they'll call you in a few minutes but don't. Exceptionally poor customer service and not sure I trust them.
15 agosto 2024
Non scritta su invito
Risposta di BookEPC
Hello Sue,
We have checked our records but we dont seem to hold your contact details, we are unsure if you have the correct company.
If you could possibly check the company you tried contacting and contact their support team to deal with this matter.
Kind Regards,
Oliver - Customer Service Manager
Team effort
Great communication from the team, despite Liam having an urgent issue to deal with. My information was quickly passed onto his colleague so as to uphold the appointment time. Inspection was thorough & informative. Epc certificate was available next day.
26 luglio 2024
Non scritta su invito
Excellent Service
26 luglio 2024
Non scritta su invito
I recently contacted BookEPC for an EPC…
I recently contacted BookEPC for an EPC assessment, and their service was excellent. The assessor was punctual, professional, and thorough, answering all my questions. I highly recommend them for expertise and outstanding customer service.
25 luglio 2024
Non scritta su invito
Hakan did the epc for my flat and was…
Hakan did the epc for my flat and was great. He was punctual and knowledgeable and I would definitely recommend him. Thank you :)
11 luglio 2024
Non scritta su invito
Quick and Easy
Very easy to set up, quick turn around from visit to report.
Very satisfied with the customer service and professionalism of those involved.
10 gennaio 2024
Non scritta su invito
Excellent and efficient service
Excellent and efficient service
Thorough and fair
Only thing that wouldn’t of gone a miss would of been a call or text ahead of arrival , but still a great service
Thanks so much
19 luglio 2024
Non scritta su invito
Value for Money
I recently used BookEPC for an Energy Performance Certificate and was very impressed. The booking process was easy, and the assessor was punctual and professional. The inspection was thorough, and I received the detailed report quickly. Their customer service was responsive and the pricing was reasonable. Highly recommend!
12 luglio 2024
Non scritta su invito
Very good service
Very good service, would recommend to anyone who needs a EPC.
3 luglio 2024
Non scritta su invito
EPC certificate
Hakan was very professional during the time he spent doing our EPC certificate. He was efficient and completed the job in good time.
Would recommend.
3 giugno 2024
Non scritta su invito
Didn't show up at all
Didn't show up at all - unreliable, awful service.
25 giugno 2024
Non scritta su invito
Risposta di BookEPC
Thank you for your feedback. We would like to clarify that our team did attend the scheduled appointment at the agreed time. Our staff rang the doorbell and waited, however there was no response from inside the property.
We also attempted to contact you by phone but unfortunately were unable to reach you. As no one answered the door or the calls, our team had to leave after waiting the allocated time.
If you believe there has been a misunderstanding, please contact us directly so we can discuss this further.
Kind regards,
Oliver - Customer service manager
The guy done my EPC was absolutely…brilliant very friendly
The guy done my EPC was absolutely brilliant I'll definitely recommend this person to everyone
20 giugno 2024
Non scritta su invito
Quick and easy to deal with
Quick and easy to deal with. Highly recommended.
20 giugno 2024
Non scritta su invito
Great service
Great service, Hakan was very helpful and informative, I will definitely use them again,
13 giugno 2024
Non scritta su invito
Amazing service and extremely friendly
Amazing service and extremely friendly. He went out of his way to ensure it was done extremely fast. I highly recommend and will be using them for any future EPCs needed.
Thank you for a smooth process
14 giugno 2024
Non scritta su invito
Very good experience would definitely…
Very good experience would definitely recommend 👌 10/10 service.
9 giugno 2024
Non scritta su invito
Hakan was very helpful and efficient.
Hakan was very helpful and efficient.
28 maggio 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.