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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered 3 items totaling to over $400. The shipping date provided was 2-5 business days, and it has now been over a week. I have sent numerous emails, and have received no reply. The funds were extr... Leggi di più

Valutata 1 stelle su 5

0/10 Do not buy from Blvcks. Avoid this company at all costs, I paid in good faith, I bought five items and received none. Customer service department are fraudulent, giving numerous excuses a... Leggi di più

Valutata 4 stelle su 5

Order came after short time, had to pay 70€ for delivery fee afterwards to get my package so I declined it. Wrote them later im not gonna pay that much again considering the final pricing had shipping... Leggi di più

Valutata 1 stelle su 5

All of their prices are advertised exclusive of taxes. And so when you go to checkout the price increases dramatically. The Black Friday discount basically enables you to buy the items without the tax... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di accessori di moda
  3. Negozio di abbigliamento streetwear

Informazioni fornite da varie fonti esterne

Experience the black side of life. We're an online store dedicated to bringing you the best minimalistic black products, wallpapers and inspiration to live the Blvck lifestyle.


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Order not fulfilled

Have been trying to reach them for about a month now regarding my order. How hard is it to reply to an email. Honestly getting sick of it. Reading the reviews now, I realized it was a mistake ordering from them.

23 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Big fan

I ordered quite a few items from the new collection. Just received my parcel with the monogram hoodie, beanie and roses sweats and love it all! Cannot wait to rock the masks (next week I was told)! Love the brand, keep the good work!

31 maggio 2020
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Risposta di Blvckshop

Hello Lauren,

Thank you for your kind words and glad to hear you like our new collection!

Best,

Blvck Paris team

Valutata 1 stelle su 5

Same situation. Didn’t get a product!

After reading comments it’s not a surprise that my order didn’t come. What a scam!

30 maggio 2020
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Risposta di Blvckshop

Hello Kirill. As explained on our website, our warehouse is located in the US and it takes 2-3 weeks for international orders to arrive. Upon checking I see that your product was successfully delivered in Russia on June 5th. We hope you like the product you received!

Best,

Blvck Paris team

Valutata 2 stelle su 5

Avoid! Cheap material used but sold at extortionate prices

I am quite into the Blvck concept and enjoy having all black everything and so I purchased a Blvck card holder having been impressed by the photo’s and reviews on their website as well as Instagram.
Having arrived I must say I was left disappointed with the product and felt the material didn’t warrant the price paid. To my surprise I typed black card holder in a google search and found another company providing almost the identical material and with optional engraving at half the price I paid.
Also as a UK buyer, I was made to pay for postage and then once the item arrived in UK customs I was sent a letter requesting customs handling fee of 15 pounds. Therefore I paid around 50 pounds or so for an item exactly similar elsewhere for 15 pounds. I will probably sell my one on eBay now just to recoup some of the money I paid towards this.

22 maggio 2020
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Risposta di Blvckshop

Hi Sam,

Thanks for taking the time to leave a review and sorry to hear our product did not meet your expectations. We make sure to give notice on our website about custom charges as this is out of our control unfortunately.
As for quality, our cardholder is made of saffiano leather. Whilst we receive substantive good feedback on this product, we will take yours into consideration.

Many thanks,

Blvck Paris team

Valutata 1 stelle su 5

I do not recommend !!

Less than two months ago I ordered a sweatshirt. The order has been put on hold for some time by your Corona virus. Today I figured out that you have lost and that you have some special tracking tracking coupon. I do not recommend !!

7 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

This really must be a joke..

This really must be a joke... I ordered a couple of decks of cards for a game night me and my friends are trying to put together and I keep looking and sending emails asking about any updates of the order, there is no tracking available, no one replies to any emails... this is one big F**king joke of a company really.. i either want my order or give me my damn money back.

6 febbraio 2020
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Risposta di Blvckshop

Hi Justin,

Thank you for your message.
You should have received an email today with the tracking number for your order.
Apologies for the delay and we hope you enjoy the cards.

Many thanks,
Blvck Paris team

Valutata 5 stelle su 5

I am a big fan of the brand. Excellent 👌

I am a big fan of the brand, discovered them a while ago on Instagram! I just received the playing cards and they look sick! Can’t wait for what’s next.

29 gennaio 2020
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Risposta di Blvckshop

Hi Marc,

Thank you for your review and glad to read you have been following us for a while.
We look forward to see you shop with us soon!

Blvck Paris team

Valutata 1 stelle su 5

Literally THE WORST experience I've…

Literally THE WORST experience I've ever had buying something online. I ordered a macbook skin on 12/30. After numerous followups and fake tracking updates, it arrived via next day air on 1/17. It was the wrong size. I even checked to see if I'd ordered the wrong size by accident and nope. They're just that incompetent. Then, I email them to tell them I got the wrong item and "Michell O." who has been the agent assigned to me this whole time writes me and says they need to see pictures of the item for proof, which I sent that same day. "Michelle" then writes me to say that I need to send the item back and only then will I be refunded but that she'll "get back to me" with a return label. At this point I just reseal and return the package to sender because this whole experience has been a joke for a $50(!!!) macbook skin. "Michelle" writes me back and says they had an issue with their system and that's why I needed to wait to get a return label. So, so far no refund and now I'm getting no response from this company at all. In addition to the wretched service, the quality of that skin they sent was worse than buying a big black sticker from a dollar store. Looked NOTHING like the pictures at all and not worth the cost at all. I wouldn't put that garbage on my machine even if it was the right size. Dealing with these awful people is not worth the money or the headache. I'm sure that the positive reviews are either fake, friends, or paid for because there's no way these people can get it so right with some customers and so horrifically wrong with others. Any company who gets exceptional reviews would want to stand by their good reputation and make things right with their customers when they make mistakes so these good reviews have to be bogus. BUYER BEWARE.

** Notice the response from this company? No acknowledgement of all the mistakes they made and still making a refund (minus shipping for THE WRONG ITEM) is still contingent upon “if” I get one. Proof is in the response, people. I will absolutely be reporting this people to the BBB. As I said. Buyer beware.

29 gennaio 2020
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Risposta di Blvckshop

Hi S. White,

Thank you for your review and we are sorry to hear about your bad experience.
Our refund policy is explained on our website and is very standard.
To return your product, you should contact our support team at support@blvckshop.com and they will aid you with your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

In terms of verified reviews, you can also find them directly on our website.

Many thanks,

Blvck Paris team

Valutata 1 stelle su 5

I ordered and paid for a hoodie on…

I ordered and paid for a hoodie on 12/31/19. It is now 1/15 and have not received it. Have asked for a refund and heard nothing. Have sent repeated emails with no response. Am considering taking legal action. Worst customer service ever

15 gennaio 2020
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Risposta di Blvckshop

Hi Annie,

We are truly sorry to hear about your bad experience with us, we pride ourselves with a good customer service but have fallen short on this occasion.
After speaking to the support team, we understand that they have refunded your order last week and that the issue was due to an item being out of stock when you ordered it but not updated it on time.

We will make sure that these type of issues do not happen again and apologize again for this bad experience.

Many thanks,
Blvck Paris team

Valutata 5 stelle su 5

I ordered the sweatpants and an iPhone…

I ordered the sweatpants and an iPhone case a few weeks ago. I love their page on Instagram and was following for a while before deciding to buy something. Happy with what I ordered, and would order again!

2 gennaio 2020
Non scritta su invito
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Risposta di Blvckshop

Thank you for your feedback Asagoo.
Nice to hear you are happy with the sweatpants and Iphone case!
We look forward to have you shop with us again.

Blvck Paris team

Valutata 1 stelle su 5

Bonjour Commande passée fin novembre et…

Bonjour Commande passée fin novembre et avis d'expédition depuis le 30/11 ! toujours rien reçu et aucune réponse ! Maintenant le site est en maintenance ! J'ai peur que ce site soit une arnaque ! c'était le cadeau de Noel pour ma fille ....

19 dicembre 2019
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Risposta di Blvckshop

Faniou,

We are sorry to hear about the delay, we experienced a very high demand of orders in November.
We ship from the US so your order might have taken longer due to customs clearance.
Please email us at support@blvckshop.com if you have any issues and we will get back to you asap.

Many thanks,

Blvck Paris team

Valutata 5 stelle su 5

Great Christmas gift!

Just got my bold stripe hoodie! So happy with the quality and just in time for the holiday! I also ordered the teddy bear as a gift in advance to make sure I would get it and had to pay for custom charge but website did warn it so I did expect it

18 dicembre 2019
Non scritta su invito
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Risposta di Blvckshop

Hi Bansri,

Many thanks for your review! We are pleased to hear you like the product and look forward to see you shop with us again.

Blvck Paris team

Valutata 1 stelle su 5

Commande devant être livrée entre le…

Commande devant être livrée entre le 08/12 et le 15/12/2019 et à ce jour toujours RIEN! Je suppose que je ne serai pas livrée pour Noël... Et bien sûr, personne ne m'informe, personne ne répond à mes messages!!

18 dicembre 2019
Non scritta su invito
Logo di Blvckshop

Risposta di Blvckshop

Hi Karine,

We are sorry to hear you haven't received your order on time.
If you have any issues, please make sure you email us at support@blvckshop.com and we will get back to you asap.

Many thanks,

Blvck Paris team

Valutata 5 stelle su 5

Grand fan de la marque!

Je suis un fan de marque depuis le début sur instagram! J'ai effectué plusieurs commandes et j'adore leur collection! :) J'ai reçu hier le snake hoodies et c'est top!!! Il fit vraiment bien avec une super qualité.

20 novembre 2019
Non scritta su invito
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Risposta di Blvckshop

Thanks Paul for your review! We love to hear about our customers and it is nice to see you have been following us for a while.

Blvck Paris team

Valutata 1 stelle su 5

Customer Service terrible

Customer Service terrible - I placed an order for a shirt which I realized within minutes of placing the order that it was the incorrect size, 5 emails sent, no response, the order has now been shipped and 3 days after placing the order, I receive a message that they are sorry but, cannot correct as the order has been shipped. It is to their discretion to accept a return item (provided they receive it back with 14 days) and will be at my expense for the return. This could be totally avoided had they responded to the emails ( there is no phone number to reach them). Very disappointed.

20 novembre 2019
Non scritta su invito
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Risposta di Blvckshop

Hi Tracey,

We apologies for this bad experience and that we missed your emails.
Once the item is shipped and received, we issue a refund label and you can always return and exchange for a different size or get a refund.
If you need anything, please feel free to email us back at hi@blvckshop.com and we will make sure to assist.

Thank you,

Blvck Paris Team

Valutata 5 stelle su 5

Great shop!

I bought the small teddy bear and the crop top from blvck02 a few weeks ago. So happy with my items!

19 novembre 2019
Non scritta su invito
Logo di Blvckshop

Risposta di Blvckshop

Hi Kelly,

Thank you for your feedback. It is great to hear you are happy with the small teddy bear and our signature crop top.
We hope to see you shop with us soon!

Blvck Paris Team

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