BLUNT Umbrellas UK Recensioni 

273
TrustScore 3 su 5

2,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 2 stelle su 5

Dodgy delivery policy (claim they're not responsible for delivery once handed to the courier and it's on the purchaser to pursue - this is not legal in the UK, company policy can't overrule Consumer... Leggi di più

Valutata 1 stelle su 5

Absolutely frustrated with my BLUNT umbrella purchase made on their official website during the Black Friday sale on November 27th, 2023. It's now December 14th, and my Royal Mail tracking number sh... Leggi di più

Valutata 2 stelle su 5

Pros (+) 1. Swiftly received my umbrella 2. Lovely looks Cons (-) 1. One of spokes broke after couple of uses. Moreover, it happened unexpectedly easy. 2. I have texted to customer support re... Leggi di più

Valutata 5 stelle su 5

I purchased the Blunt Sports model and have to say I’m impressed by its high quality. This quality is reflected in all aspects from its engineered construction to its sheath. I generally prefer wear... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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2,8

Tutte le recensioni

(273)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Blunt exec

I bought the Blunt exec. It's a great size for two people. The bag with a shoulder strap makes it easy to take out when the weather is changable.
And it's very good in windy weather .

10 gennaio 2023
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Risposta di BLUNT Umbrellas UK

Hello Tony,
Thank you for your feedback. We are pleased to hear you find the Exec model fit for purpose and big enough to keep two people dry and protected from the winds.

Best Regards,
Team Blunt

Valutata 5 stelle su 5

Product was not delivered initially, but sorted within a week after I raised the issue

Initially:
Product was not delivered,
No communication about refund or alternative delivery options or an alternative delivery address. Order 668528
After Investigation:
Product arrived late but in good condition, thanks for helping sort the issue with the courier!

7 gennaio 2023
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Risposta di BLUNT Umbrellas UK

Hello Ian,
Thank you for getting in touch. We are sorry to hear your order has not been delivered yet.
Our Team is already investigating your order and will be in touch shortly to update you on the progress and offer the best solution in your case.

Best Regards,
Team Blunt

Valutata 5 stelle su 5

Lost my Blunt Metro sleeve

Lost my Blunt Metro sleeve, and it was replaced extremely quickly, during the holiday season no less. Can't be happier. :)

3 gennaio 2023
Non scritta su invito
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Risposta di BLUNT Umbrellas UK

Hello Bora,
Thank you for your feedback.
We are glad to hear our Team was able to help in a timely manner.

Many Thanks,
Team Blunt

Valutata 5 stelle su 5

Great warranty réponse

A Blunt Metro bought two years ago has been a great umbrella, but recent very strong wind turned it inside out and snapped some components. It was on the very end of the 2 year warranty period, but Blunt UK took it back and gave us a new one without any quibble. Great customer care!

20 dicembre 2022
Non scritta su invito
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Risposta di BLUNT Umbrellas UK

Hello,
Thank you for your valuable feedback.
Great to hear our team responded in a timely manner and to your satisfaction.
All the best,
Team Blunt

Valutata 5 stelle su 5

Friendly customer service and great product

I approached them asking if they could add a little note to the umbrella, before it was sent out, as it was a present. Although they were not able to do so, their reply was so friendly that I am sure if it was possible they would have done so.
Great product as well - I own two Blunt umbrellas myself and can’t recommend them highly enough.

14 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Dear Kate,

Thank you for taking your time to leave us your feedback, it means a lot to us!

Best Regards, Team Blunt

Valutata 5 stelle su 5

A good product

A good product, quickly delivered in excellent packaging.

21 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Hello John,

Thanks for your feedback, much appreciated.

Best Regards, Team Blunt

Valutata 1 stelle su 5

Never delivered

Ordered two weeks pre Christmas and still not delivered. Only response received to say it was on its way/ near, and when information sent to them to evidence it was according to their own link 150 Miles away in another part of the country no reply. Disappointing and shocking service for a premium product.

27 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Sorry to hear your order has been caught up in the recent delivery mayhem Simon, our Customer Service team were in contact with you pre Xmas with an update and are in contact with you again now directly.

Valutata 5 stelle su 5

Classic size.

Bought an umbrella from reading reviews. Very happy with the quality.

5 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Thanks - good to hear this!

Valutata 2 stelle su 5
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Risposta di BLUNT Umbrellas UK

Our team has contacted you directly to get this sorted for you Angela. It is a very testing time here in the UK with deliveries due to the strikes however we will get this sorted for you.

Valutata 5 stelle su 5

Fabulous Umbrella!

This is my first Blunt umbrella and I’m so impressed with the amazing quality of my Metro. It’s a beautiful yellow, glides open at the touch of a button (it doesn’t explode open, endangering people nearby, like my previous umbrellas) and closes equally easily manually. The well covered end spokes are wonderful as I no longer worry about poking someone’s eye out and it feels so beautifully made. I even use the excellent carry sleeve as the zip at the top makes it easy to put back in. It can occasionally blow inside out in a large gust of wind but easily returns to shape.
The only minor downside is that it is quite a bit longer and a bit heavier than the previous collapsible umbrella I carried in my bag (I measured my bag before I bought this and it just fits in) but I now think that is a price worth paying for such a well made, strong umbrella.
I appreciated the nicely designed cardboard box it came in so it only needed paper wrapping for shipping - no outsize box or plastic involved.
I’m very happy that I could get it in the Black Friday sale as that is the only way I could afford to try this wonderful umbrella.
I love my new umbrella and hope it lasts as long as my last umbrella-14 years!

19 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Thanks Nancy, we are so pleased that you are happy with your BLUNT experience.

Valutata 5 stelle su 5

Amazing Customer Service

Blunt U.K. blatantly has THE BEST customer service EVER!! I had to contact them to get my umbrella repaired and they went the extra mile to help me (it was quite a complicated situation as I live overseas), and they arranged pick up, repair and return to fit in with a trip back to the U.K. Excellent communication, so helpful.

Thank you soooooo much to the team! Not only are the umbrellas amazing… but the CX is too!!

8 dicembre 2022
Non scritta su invito
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Risposta di BLUNT Umbrellas UK

Delighted we could make it work for you, thanks for taking the time to write!

Valutata 2 stelle su 5

Courier nightmare

Courier didn’t even attempt to deliver it, just sent it back to depot, they had to resend another one out. Took three weeks to get it

Umbrella is well made and sturdy, just delivery was terrible

17 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Pleased you are happy with our product Mark - we appreciate your frustration with the delivery, a real challenge for all at present throughout the UK. Team BLUNT

Valutata 5 stelle su 5

The umbrellas are superbly made

The umbrellas are superbly made, sturdy and look very fine. Packaging is good quality and delivery was prompt.

25 novembre 2022
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Risposta di BLUNT Umbrellas UK

Hi Jonathan,

Thanks for taking the time to write your review, great to hear you appreciate the quality and style of our umbrellas and packaging too - here's to your BLUNT keeping you covered in all weathers.
Many thanks
Team BLUNT

Valutata 5 stelle su 5

One plus one equals three

The real solution to covering all the bases in rainy conditions is to have two brollies - one with does the "manly" job, due to its size, and is based at home. The other, which can be based in the car, or at home, is for those outings where there is a CHANCE of rain, and is easy to carry around i.e. folding.
I added the second - a Metro, to my already acquired Classic. I now feel comprehensively covered!

16 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Great to hear Allan - thanks for taking the time!

Valutata 5 stelle su 5

Excellent products

5 dicembre 2022
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Risposta di BLUNT Umbrellas UK

Hi John great to hear, we think our ☂ are excellent too!
Thanks for your review - Team BLUNT

Valutata 5 stelle su 5

We used Blunt for a corporate order in…

We used Blunt for a corporate order in the UK and Bid couldn't have been more helpful! I have a Blunt umbrella from NZ so already knew they were great quality and was super impressed at how easy it was to order custom umbrellas as corporate gifts. Bid went over and above to ensure that we'd get our umbrellas delivered in time for the holidays and the Blunt design team did a fantastic job at incorporating our logo and providing design mock ups. Would def recommend, thanks again Bid!

14 dicembre 2022
Non scritta su invito
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Risposta di BLUNT Umbrellas UK

Hi Amy
Thanks for taking the time to write your review, we are so pleased that you are happy with your BLUNT experience! We'll be sure to mention your positive feedback to our Corporate Branded team.
Many thanks
Team BLUNT

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