Blue Horizon Blood Tests Recensioni 

386
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... Leggi di più

Valutata 5 stelle su 5

Blue Horizon make it very easy to have a qualified Nurse visit you to take your blood sample and get a Doctors viewpoint on the test results. Excellent Service.

Valutata 2 stelle su 5

When purchased, it was really unclear that nothing would be sent in the post until a form was filled out separately. And working out where to go and how to get the blood test done seemed really compli... Leggi di più

Valutata 5 stelle su 5

The website was easy to use. The nurse who visited my home to take the bloods arrived on time and was very efficient. I upgraded the postage to guarantee next day delivery. The blood was taken on a... Leggi di più

Dettagli dell'azienda

  1. Servizio di esami del sangue

Scritti dall'azienda

Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

386 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(386)

77 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Efficient Service

The blood kit arrived within two days of ordering and the results came through three days after the lab had received the bloods.
An excellent efficient service with suggestions on actions to be taken regarding any of the results which are out of range.

20 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you for your kind feedback Debra!
We are delighted to hear that the service met your expectations and that the results were provided promptly.
It's great to know that the suggestions for actions were helpful as well.

Becky :)

Valutata 5 stelle su 5

Serum Pregnenolone test

Cheapest I've been able to find this specific test anywhere with a national phlebotomy service. Turned around in 8 working days which was exactly half of the advertised time.

16 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you for the five star review Jason.
It’s good to hear you found us having the best price and that the turnaround time was quicker than expected.

Becky :)

Valutata 1 stelle su 5

Slow service

Slow service. Emailed customer service to ask how far along my test was and werent very helpful. Thank god I ordered another test the same day as I ordered this one as I got my result from the other company within 2 days. If I had waited for the results from this test my surgery wouldve been cancelled.

16 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you for sharing your experience, and I sincerely apologise for the delay and lack of clarity from our customer service team.

I completely understand the frustration this has caused, especially given the urgency of your surgery. I’m glad to hear you were able to secure the results you needed in time, and I truly regret that we didn’t meet your expectations.

Please feel free to email me with anything else I can help you with regarding this at rebecca@bluehorizonmedicals.co.uk

Becky :)

Valutata 5 stelle su 5

Excellent service

Excellent service. I have been a long time user of another large company offering similar tests for years but recently they have struggled to maintain their standards.

6 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you so much for your kind feedback Michelle, we are really pleased to hear that you’ve had a positive experience with our service, especially after your previous challenges with another provider.
We truly appreciate your support.

Becky :)

Valutata 5 stelle su 5

Easy to use

Easy to use. Efficient service. Useful to have magnesium and cortisol included in the thyroid blood tests.

13 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you for your feedback and five stars Alison!
We are glad to hear that you found the service easy to use and efficient.
It's great that the inclusion of magnesium and cortisol in the thyroid blood tests was useful for you.

Becky :)

Valutata 1 stelle su 5

Can't get to late inside 24 hours

Second consecutive sample to be received by lab outside the 24 hour cut off. Not clear if due to nurse putting sample into postbox as emptied early am or Royal Mail.

11 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Hi Helen,
Regrettably, occurrences such as hemolization can take place, and we are also unable to influence the operations of Royal Mail.
I have looked into the account and can see all had been sorted and the timescale of your result was on time, which is great.
We genuinely value your feedback, as it brings to our attention areas that require ongoing monitoring.
If you would like to to email me regarding this feedback please email me at rebecca@bluehorizonmedicals.co.uk.
Thank you again Helen. ; )

Valutata 5 stelle su 5

Efficient and professional

Website is easy to use, home visit was arranged quickly and bloods taken within a week. Results back within 3 working days, with useful doctor comments. I can have no complaints.

10 dicembre 2024
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Risposta di Blue Horizon Blood Tests

We are so pleased that you didn't have any complaints and thank you for your five star review!
Becky ; )

Valutata 3 stelle su 5

Testing kit

Found the process of purchasing a bit confusing which related to the number of swabs - had to double check a few things. Also I didn't receive an e-mail confirmation of my payment which I had to ask for. But it was nice to receive 15% off and the kit arrived quickly & the instructions were detailed and clear. I received the result promptly after sending back which was good.

27 novembre 2024
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Risposta di Blue Horizon Blood Tests

Hi Kate, thank you so much for letting us know your feedback, it's very important to us. The swabs can be used in many areas, hence why you have the choice of one to five swabs.
If you ever have any questions please email us or speak with our friendly live chat team. Becky ; )

Valutata 5 stelle su 5

Home blood sample collection kit.

The home blood sample collection kit is very easy to use with minimal pain. It provides a secure and private means of obtaining information. A very valuable service.

29 novembre 2024
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Risposta di Blue Horizon Blood Tests

We are very pleased that you appreciate our service and thank you for your five star! Becky : )

Valutata 5 stelle su 5

Very Good Service

Pack of blood test equipment was sent very quickly. The blood test results was provided the next day. Very good turnaround. Very pleased, would certainly recommend to any one needing a fast turnaround for results.

5 dicembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you Norman for letting us know your journey with us was a success, we do really appreciate the five stars! : )

Valutata 5 stelle su 5

Quick turnaround

Quick turnaround. Easy process.

28 novembre 2024
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Risposta di Blue Horizon Blood Tests

Thank you so much for letting us know Maxwell! we are chuffed to bits with your five star review!

Valutata 4 stelle su 5

Easy to do

Easy to do the test and a quick return of results.

28 novembre 2024
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Risposta di Blue Horizon Blood Tests

Hi Tim, we are so pleased that you have found our site easy with a quick turnaround for results!
if you have time please let me know the reason for 4 stars instead of 5 so we can help next time. at rebecca@bluehorizonmedicals.co.uk

Valutata 5 stelle su 5

Needed a Laboratory test urgently

Efficient, informative,Helpful.
Responded to a couple of queries l had.
Website easy to read.
When the testing kit arrived contained everything that
was required.Clear instructions.
Also the tracking system on package l received ,and the return package really useful.
The results arrived promptly.
Would use Blue Horizon Blood tests again.

27 novembre 2024
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Risposta di Blue Horizon Blood Tests

We are so pleased you had a great experience with us and we really do appreciate you taking the time to let us know your feedback, it's very valuable to us!

Valutata 5 stelle su 5

Excellent company

Excellent company, polite and professional.

24 novembre 2024
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Risposta di Blue Horizon Blood Tests

That's great to know Caius, we take pride in our exceptional customer care.
Thank you so much for your five star review!

Valutata 4 stelle su 5

After a small issue with delivery of…

After a small issue with delivery of the test kits via Royal Mail, the receipt, analysis and production of the report was excellent. I proposed that the days of the week that samples can still be returned to the lab, be made clear in correspondence and online.

13 novembre 2024
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Risposta di Blue Horizon Blood Tests

Hi Ma, Thank you for letting us know this, we had a problem in the data it seems, but we have since updated this situation, all thanks to you. ; )

Valutata 5 stelle su 5

Love this website

Love this website. The service is brilliant and results come back so quick. They explain your results to you as well. I will always use this company in future. Thank you x

17 ottobre 2024
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Risposta di Blue Horizon Blood Tests

We are so happy you have taken the time to let us know this Stella! thank you so much for your five star review!!

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