Blue Horizon Blood Tests Recensioni 

385
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

As usual a great service. I made a mistake when ordering the blood draw and it was quickly and efficiently sorted out. The results were extremely fast too, always a bonus! I'd recommend Blue Horizo... Leggi di più

Valutata 5 stelle su 5

Blue Horizon make it very easy to have a qualified Nurse visit you to take your blood sample and get a Doctors viewpoint on the test results. Excellent Service.

Valutata 2 stelle su 5

When purchased, it was really unclear that nothing would be sent in the post until a form was filled out separately. And working out where to go and how to get the blood test done seemed really compli... Leggi di più

Valutata 5 stelle su 5

The website was easy to use. The nurse who visited my home to take the bloods arrived on time and was very efficient. I upgraded the postage to guarantee next day delivery. The blood was taken on a... Leggi di più

Dettagli dell'azienda

  1. Servizio di esami del sangue

Scritti dall'azienda

Since 2009, our website has offered individuals the convenience of ordering home blood test kits online for health screenings, thyroid function assessments, and various other health conditions. Dr. Graham Johnson, our Medical Director, leads our small, friendly team. We are dedicated to providing you, the patient, with timely private pathology blood test results at home. We take pride in understanding your needs and helping you select the appropriate tests. Just follow the provided instructions, and let Team Blue take care of all your home blood testing requirements.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

385 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(385)

77 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Turnaround time was better than expected

I was concerned about the turnaround time for one aspect of my test. However it all came through very quickly.

20 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for sharing your feedback, it’s lovely to hear that everything came through quickly despite your initial concern.
We always strive to make the process as seamless as possible, so it’s great to know we’ve hit the mark for you.

Becky :)

Valutata 4 stelle su 5

Excellent

Excellent - very fast turnaround. Only issue was misunderstanding that the nurse would bring the sample kit (Gold) - last time it was sent by post so a bit of confusion but sorted it. Good to update the website to make it clear. Also good to add Apolipoprotein B test as this is more useful that HDL / LDL on its own.

27 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thanks for your feedback Mt Watts!
We really appreciate it!

We're glad to hear everything got sorted in the end, but completely understand how the delivery of the sample kit could have caused a bit of confusion, we actually use different laboratories on some of our Home Blood Tests.
We are making changes to this situation.
Regrading the Apolipoprotein B test, we can offer many tests that will benefit in a number of situations.
We do agree though, it’s definitely an important marker!

Becky :)

Valutata 5 stelle su 5

Fast and accurate

Fast and accurate

25 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much Oleksil for your five star review!

Nickie : )

Valutata 5 stelle su 5

Quick and easy

Quick, easy, like clockwork

16 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thanks for reaching out!
We're really glad we could help make things quick and easy for you, just like clockwork.
If there's anything else you need, we're always happy to assist.

Becky :)

Valutata 5 stelle su 5

Quick turn around of results

Quick turn around of results , punctual service

15 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thanks so much for your kind words!
We’re really pleased to hear you were happy with the quick turnaround and punctual service.
It's always great to know we're meeting expectations and making things easy for you.

Becky :)

Valutata 5 stelle su 5

Excellent process thank you

Easy to do, fast informative results thank you

20 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for letting us know your feedback Kelly, we really do appreciate it!

Nickie :)

Valutata 5 stelle su 5

Professional company

The test was good value, straightforward to do at home and the results were emailed to me 2 days after posting the test back. Highly recommend.

17 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for your kind feedback, it really does mean a lot!

Nickie ; )

Valutata 5 stelle su 5

Quick and easy

Quick and easy! Absolutely stress free. Loved the option of booking a nurser come to my house to take the sample and post it. Results received in just over 24 hours of receiving my blood samples. Appreciate comments made to help understand the results. Great service and will use again.

15 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for your lovely feedback!
We're delighted to hear that your experience with us was stress free and straightforward.
It's great to know you found the option of having a nurse visit your home convenient and appreciated the quick turnaround of your results.

We're especially pleased that our comments on your results were helpful in providing clarity. It's always our aim to make the process as easy and informative as possible.

We truly value your kind words and look forward to supporting you again in the future.

Becky : )

Valutata 5 stelle su 5

Brilliant service

Very happy how sample kit arrived too quick,and results as well.

15 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for your five star review!
We really do appreciate it and it motivates us to continue to improve!

Becky : )

Valutata 1 stelle su 5

The nurse ....

The nurse came to my home to take my blood is totally unprofessional. She made me pain during blood drawing and even dropped one of the tubes on the floor! Also how dare she said that I should not be painful! I'm the one feel the pain, not her! Promise you I would not take the same service again and will definitely not refer your company to any of my friends

7 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

We are really sorry to hear about your experience and completely understand why you’re upset.
What you described is far from the standard we expect, and I sincerely apologise for the discomfort and frustration this caused you.

Please know I’m taking this seriously and will be passing your feedback on to the relevant team to ensure this is addressed properly.

Thank you for bringing this to my attention.
Feel free to email me personally if you have any questions or queries at rebecca@bluehorizonmedicals.co.uk Meanwhile I will look into this and email you back.

Becky :)

Valutata 5 stelle su 5

Highly recommend

The whole process from initial contact to test results, very professional, queries handled very promptly and efficiently, with good advice. All relevant information noted, for Dr’s response.
Very knowledgable comments from the Dr on the test results too. Clearly understands thyroid very well, a rarity in the medical profession.

10 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for your lovely feedback Julie!
We are really glad to hear you felt supported throughout the process and that the doctor’s insights were helpful. We always aim to provide clear, thorough care, so it’s wonderful to know that came through for you.

Becky :)

Valutata 3 stelle su 5

Sadly I found communication to be poor…

Sadly I found communication to be poor after purchasing 2 tests and before my blood was taken.
The lab they use did a good job in letting me know the samples had arrived and I received my results quickly which I'm grateful for.

10 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for sharing your experience with us Lisa.
We are truly sorry to hear that communication fell short after your purchase, that’s certainly not the standard we strive for.

We’re glad to share that we’ve improved our process by sending acknowledgments to patients once their samples have arrived at the laboratory.
Additionally, we’re very happy to hear that you received your results promptly.
However, I completely understand how frustrating the initial lack of communication must have been.

For any future questions or concerns, please feel free to reach out to us via email or use the live chat feature available on all our sites.
We’re here to support you every step of the way.

Your feedback is truly appreciated and will help us continue improving our services moving forward.

Becky ; )

Valutata 5 stelle su 5

From ordering the sample kit to…

From ordering the sample kit to receiving the results was very efficient, together with the doctors report.
Samples take Jan 8th and results received Jan 10th

My only negative point is that Spire Hospitals are no longer used.
Then was no need to make an appointment nor take your own sampling kit, and no need to post your sample laboratory yourself via the Post Office.

Have been using Blue Horizon since 2011 and have always been very pleased with the efficient service.

8 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Dear Geoffrey,

Thank you so much for your kind words and for being a loyal Blue Horizon customer since 2011, it truly means a lot to us!
I’m delighted to hear that you found the process efficient and the doctor’s report helpful.

We operate across four websites to provide flexible testing options:

bluehorizonbloodtests.co.uk: Our postal service site.
privatebloodtests.co.uk: Partnered with Spire Hospitals for testing and phlebotomy services.
londonbloodtests.com: For patients near Central London, offering walk-in appointments at our clinic at 76 Wimpole Street.
bloodtestscanada.com: Serving clients in Canada.
You may have used our postal service for this recent test. We truly appreciate your feedback it helps us continue improving our services.

Thank you again for your ongoing support!

Becky : )

Valutata 5 stelle su 5

Fast posting and results

Fast posting and results. I had questions and the staff came back to me quickly. Convenient service, would highly recommend!

10 gennaio 2025
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you so much for your lovely feedback Tina!
We are thrilled to hear you had a smooth and speedy experience with us.
It’s great to know our team could help answer your questions quickly and make things convenient for you.

Really appreciate your recommendation!

Becky :)

Valutata 1 stelle su 5

Stressful Expensive

The process was stressful from the beginning and very expensive.
The problem was that blue, Horizon and Superdrug are two different companies and the customer has to broker between the two.
This caused a lot of stress

The blood draw booking with Superdrug was difficult because of lack of availability. Also booking has to be done separately after paying for the test.
Additionally I was informed by you that my blood test needed to be taken early in the morning, and Superdrug do not have staff in the early morning.
There was an additional charge of having to send the blood test recorded delivery which I wasn’t informed of at the outset.

30 dicembre 2024
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Hi Elaine,

Thank you for sharing your experience.
I’m truly sorry to hear how stressful and costly the process has been for you.
Your feedback is incredibly important to us, and I’ll make sure it’s shared with the team to help improve our service moving forward.

We offer several phlebotomy options through bluehorizonbloodtests.co.uk:

Home Nurse Visit
Superdrug Clinics
Circle Health Clinics
At-home Fingerprick Tests (for selected tests)
Regarding the additional charge for returning blood samples, we do include advice in our emails for certain tests to be upgraded to next-day delivery to prevent blood spoilage. However, I appreciate your feedback, and we’ll review how we can make this information clearer.

Thank you again for taking the time to share your thoughts.

Warm regards,

Becky :)

Valutata 5 stelle su 5

Great

Great, fast results and doctors notes

20 dicembre 2024
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for your kind words and feedback.
We are so glad to hear that you had a positive experience and found the process efficient.
Your satisfaction truly means a lot to us.

Becky :)

Valutata 5 stelle su 5

Decided to have the wellman gold blood…

Decided to have the wellman gold blood test, after feeling run down for a while. I wanted to check if anything showed up to explain it, before going to the doctors. Glad I did, as it showed a deficiency in my vitamin d. Ordered the test at the weekend and the nurse rang on the Monday, to arrange to collect my blood on the Thursday. Slight confusion as I was expecting the kit to be sent by post, but she said she would bring it with her. The nurse, Jenny, arrived as arranged and was very pleasant and professional, collected my blood without any problems and also arranged sending it back. I received a message the next day, to say that the laboratory had received it, and received the results by email on the Sunday. Very quick and easy to use service.

22 dicembre 2024
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for sharing your experience.
It sounds like you made a proactive and sensible choice with the Wellman Gold blood test, and I’m glad it helped pinpoint the vitamin D deficiency.
It’s great to hear how smooth and efficient the process was, especially with Jenny’s professional support and the quick turnaround on your results.

Becky :)

Valutata 5 stelle su 5

Just Easy and Briliant !

Easy test. Gives you greater knowledge and the opportunity to alter life style slightly to improve health and prevent issues later.
Wonderful service and great information quickly.

20 dicembre 2024
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for your kind words Carl!
We are glad to hear that the service was helpful and that you found the information valuable.
It's great to know that it has provided you with useful insights for improving your health.

Becky :)

Valutata 5 stelle su 5

Efficient Service

The blood kit arrived within two days of ordering and the results came through three days after the lab had received the bloods.
An excellent efficient service with suggestions on actions to be taken regarding any of the results which are out of range.

20 dicembre 2024
Logo di Blue Horizon Blood Tests

Risposta di Blue Horizon Blood Tests

Thank you for your kind feedback Debra!
We are delighted to hear that the service met your expectations and that the results were provided promptly.
It's great to know that the suggestions for actions were helpful as well.

Becky :)

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più