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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've used Blue Chilli previously and they always give honest help & advice and at a great price. They were also realistic about delivery times, but got me the car sooner than I had expected. I'm will... Leggi di più

Valutata 5 stelle su 5

From my initial enquiry, to my new vehicle being delivered, everything went along without any problems whatsoever. Mike, my contact at Blue Chilli was very helpful, and any questions I had were answe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve used Mike Middleton at Blue Chilli for my last two cars and have been delighted with the service I’ve received on both occasions. Mike is very personable and I felt I was in good hands when choos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

In September 2026 I changed from my previous lease company to Blue Chilli (BC) on a recommendation by an ex-work colleague. There were some delays due to DVLA's slow responses to changing my dri... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Intermediario per la vendita d'auto
  2. anche in
  3. Rivenditore di auto
  4. Servizio di leasing
  5. Servizio di leasing di auto

Scritti dall'azienda

Thousands of car leasing deals for personal and business customers. Over 20 years' experience. Competitive rates. Unrivalled service to our customers.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

61 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(61)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb customer service from Paul…

Superb customer service from Paul Macbride and the team at Blue Chilli. Great communication throughout in arranging the collection and drop off of my new and old car respectively. All underpinned by a friendly warm professional approach, impressive market knowledge and expertise. Highly recommended!

20 dicembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Mike,

Thank you so much for your feedback on Paul and the team! I'm glad you had a good experience with us and hope everything goes to plan through the contract!

If you need anything, please don't hesitate to give Paul or any one of the team a call!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Brilliant service from Paul

Paul MacBride has been fantastic, couldn’t recommend him more highly. He has always been happy to help and answered any queries we have had.
Car came on time and we are very happy with the service all round.

17 dicembre 2024
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Risposta di Blue Chilli Leasing

Hi Amy,

Thank for your feedback! We're glad to hear you had a good experience and look forward to helping you with your next vehicle!

Don't forget we're on hand should you need anything throughout your contract!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Paul Was Excellent

Due to my wife’s illness, I needed to return my car early as she was unable to drive. I had the pleasure of working with Paul, who was extremely helpful and made the process seamless. He clearly explained everything required to arrange the early termination of the contract and handled the situation with kindness and professionalism. Paul’s exceptional service and understanding attitude made a challenging time much easier, and I truly appreciate his support.

12 dicembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Martin,

Thank you for your feedback on Paul, we're glad he was able to help you through to the best of his abilities. We're on hand should you need anything in relation to your agreement and will always help as much as possible!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Excellent customer service of Blue Chilli

As a repeat customer of Blue Chilli, I had the pleasure of working with Mike Middleton, Existing Business Account Manager, for my recent car leasing experience. From start to finish, the service was truly exceptional.

Mike's expertise and professionalism were evident throughout the process. He provided valuable advice on car selection and lease options, ensuring that I made an informed decision. His ability to negotiate competitive prices on my behalf was also commendable.

Communication was impeccable. Mike kept me updated every step of the way, from the initial inquiry to the delivery of my new car. He responded promptly to my questions and addressed any concerns I had.

The delivery process was seamless. Mike arranged for the car to be delivered. I asked could he arrange for me to pick it up from the dealership as it was local to me, The dealership also took the time to explain all the features and controls of the vehicle, ensuring that I was fully comfortable with it.

Overall, my experience with Blue Chilli and Mike Middleton was outstanding. Their commitment to customer satisfaction and attention to detail is unparalleled. I highly recommend them for anyone looking for a hassle-free and cost-effective car leasing solution.

Highlights:

* Excellent customer service from Mike Middleton
* Competitive pricing and valuable advice
* Exceptional communication and transparency
* Seamless process with detailed handover arrangements at the car dealership

4 dicembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Nicky,

Thank you so much for your wonderful review of Mike and ourselves! We are very glad to hear you had a great experience with us and hope to be able to look after you time and time again!

Enjoy the BMW and you know where we are if you need anything throughout!

Look forward to speaking with you next time,

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Blue Chilli Leasing - Wayne Gough

Wayne Gough was exceptional from the first day we spoken. I am a return customer and will continue to use Wayne and Blue Chilli moving forward.

2 dicembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi there!

Thanks for your feedback! I'm glad to hear that Wayne looked after you in the right way and we look forward to helping you secure your next car!!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Very efficient service

Very efficient service. Car delivered in less than 2 weeks!

22 novembre 2024
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Risposta di Blue Chilli Leasing

Hi David,

I'm glad to hear you had a good experience with Dave! Enjoy your new car and we will touch base with you again soon!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Naomi was excellent

Naomi was excellent! Definitely recommend

27 novembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Charles,

Thanks for your feedback! We appreciate it and will give Naomi a big pat on the back!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Service was great thankyou to my…

Service was great thankyou to my account manager Naomi Clarke who dealt with everything and kept me well informed throughout Really chuffed xx

28 novembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Rhi,

I'm glad Naomi was able to give you the right advise to find your new car deal and help you through your journey!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Naomi was great in finding me the ideal…

Naomi was great in finding me the ideal car for my budget! Highly recommend choosing Blue Chilli!

28 novembre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Becca,

We're so glad Naomi helped you find your ideal car! We really appreciate the great feedback!

Thanks for choosing us for your new car!

Thanks,
Blue Chilli Car Leasing

Valutata 5 stelle su 5

amazing service

amazing service, Suzy has been nothing but brilliant! 100% reccommend

18 novembre 2024
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Risposta di Blue Chilli Leasing

Hi Lana,

Thank you for your feedback! We really appreciate hearing direct from our customers about the service they receive from the team!

We hope you enjoy your new car, and look forward to helping you again for the next one!

Thanks
Blue Chilli Car Leasing

Valutata 5 stelle su 5

Naomi Clarke

Naomi Clarke, did an amazing job, she helped me choose the right car for me and discussed pros and cons of leasing which helped me make my decision. She kept in touch and was very friendly and professional, an asset to your company . Very pleased with my car thanks Sylvia Ranger . Ps not sure of exact date

7 ottobre 2024
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Risposta di Blue Chilli Leasing

Hi Syliva, thank you for your feedback! I'm glad Naomi helped find the best solution for you! I hope you continue to enjoy your new car!

Valutata 5 stelle su 5

Excellent service from Wayne from start…

Excellent service from Wayne from start to finish. Car delivered promptly with no hassle at all. Very pleased with the company and will use again most definitely.
Always at the end of the phone if you need anything after the sale etc 5 Star service

2 ottobre 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Thanks for your feedback Dominic! We're glad to hear you had a good experience with Wayne and the team!!

Valutata 1 stelle su 5

Very bad post sales

Very bad post sales. Waiting for months to have the mileage adjustment in my contract but after dozen emails it's still not happened!!!

25 luglio 2024
Non scritta su invito
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Risposta di Blue Chilli Leasing

Hi Samuel, I'm sorry to hear you had a poor experience in adjusting your mileage. I've looked into your case and it would appear the delays were caused by issues with the lenders systems, however, we appreciate your feedback and will look into ways of improving this in the future!

Valutata 1 stelle su 5

Do not use Blue Chilli Car Leasing

Do not use Blue Chilli Car Leasing! I did eventually get a lease car for a reasonable price however it took 7 painful weeks for the car to be delivered and the process was extremely drawn out, delayed and frustrating.

The customer service I received from both Blue Chilli
Cars and the incompetent dealership they used was wholly inadequate. When I ordered the car I explained that I needed a new car as soon as possible having lost my own car in a random fire, I was assured it would be a quick process. I had constant problems being able to sign finance documents online and then when I was finally offered a paper copy alternative I was told I had signed a cancellation form which was not the case at all. There were multiple other glitchy admin problems and I had to constantly chase Blue Chilli Cars who rarely updated me about progress and were rather dismissive in their attitude.

In the end I had to do Blue Chilli Cars job for them and constantly chase the dealership myeslf in order to finally get the car delivered, the whole experience has been an extremely stressful one that I will not be repeating!

5 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service

Amazing service from Dave at Blue Chilli. He not only delivered exceptional customer service but promptly and professionally dealt with every query I had regarding the numerous options available to me. I recommended him to my employers who have since leased their company cars through him.

28 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

From start to delivery of my car service was great. I was kept informed all the time and have been completely happy with how I have been contacted periodically and service was so easy -excellent would recommend

20 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible Customer Service Received here…

Terrible Customer Service Received here
Was told my Car would arrive within two weeks, however it only arrived 6 weeks after.
Was not kept up todate throughout the delay.
Car turned up to the wrong address and when i complained was told nothing we can do to help you.
Very poor customer service throughout and they charge an expensive admin fee

11 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

First time leasing.

Matt was excellent in helping me find a new car. Very informative on different cars and he was not the stereotypical pushy sales type, genuinely wanted to help find the right car for me. Any time I had to call or email he would answer straight away or get back to me as soon as possible.
Highly recommend Matt at blue chilli.

2 marzo 2022
Non scritta su invito

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