Blue Airport Transfer Recensioni 

252
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I've used their services for very few times The driver was punctual, professional and courteous, and the vehicle was clean and comfortable. They provided a child seat as requested, making the journey... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service ! If you don’t know your way around airport they help you with directions and are great with communication ! Driver arrived on time and the service is great from booking to drop off... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was really impressed with this service; would use them again and recommend them. The WhatsApp confirmations the night before a flight and updates about drivers ETAs were all helpful and appreciate... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Used Blue Airport Transport for a recent trip and honestly couldn't have asked for a smoother experience. The driver was on time, tracked my flight so there was no waiting around even though I landed... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio taxi
  2. Servizio di navetta per l'aeroporto
  3. Servizio di taxi con minibus

Scritti dall'azienda

Welcome to Blue Airport Transfer, where every journey begins with a promise of excellence. Specialising in UK Airport Transfers, we are more than just a service; we are your gateway to effortless travel across the United Kingdom. Understanding the nuances of air travel, our team is dedicated to providing seamless, timely, and comfortable transfers to and from all major UK airports. Whether you're jetting off for a holiday, returning from a business trip, or simply navigating the complexities of airport commutes, Blue Airport Transfer is your reliable partner.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(252)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mo is Very profesional And very gentle.

Mo is Very profesional And very gentle.

The experiencie was fantastic.

Thank you ver y much.

19 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Maite Zugazaga,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 1 stelle su 5

DO NOT USE

Booked for a double pickup and numbers confirmed. When the car arrived it was completely inadequate for our requirements. No solution was offered and the response from the company was disgraceful. This left me ( a loan female in my late 60s) stranded at 3am with no way of connecting with my family at the airport. Finally arrived by another method but only just in time to catch my plane. A distressing and unhappy experience.

26 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

We paid up front over £100 for what we…

We paid up front over £100 for what we thought was a private car taxi, including a car seat. However as we got chatting to the taxi driver, turns out this was an Uber driver booked by Blue. The company ‘claims’ their driver had a break down, however never told us that they would use an Uber, which was not what we paid for. We also paid extra for a child’s car seat which wasn’t provided. When I complained thier story changed from “driver was delayed so we asked a 3rd party to provide a driver we didn’t know it was an Uber” to “yes we booked an Uber because driver wasn’t available “. They have said child seat fee will be refunded, so let’s wait and see.

1 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Incompetent and Rude - Do Not Use

My experience with Blue Airport Transfer was nothing short of a disaster, nearly causing us to miss our flight. Despite confirming the luggage requirements the day before, the car that arrived was far too small for our needs. When I called the company to address these issues, I was met with a hostile and defensive response, with the blame being unfairly placed on me.

I requested to cancel our return journey and refund both that cost and the additional transport expense we had to incur. Since then, Blue Airport Transfers has offered me £10 as "compensation" for their staffs rudness. Their lack of professionalism and customer care is appalling. I would strongly advise avoiding this company if you value reliability and decent customer service.

26 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Mo was punctual and easy to find…

Mo was punctual and easy to find outside the airport, thanks to his indication. In the car, he was very nice and polite. We had a great experience with Mo.

24 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Elodie Rolland,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Yes, all was very good

Yes, your service was very good

25 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Rosa Gutiérrez,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 3 stelle su 5

Improvable

When we arrived at the meeting point the driver was not there. We had to follow his directions to find the orange parking lot (I didn't like that one). Once in the car he was friendly and tried to talk to us. During most of the trip he called his company or they called him on the car speaker (it was a bit stressful). I recommend using a headset.

16 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear David,
Thank you for providing your feedback.

We deeply regret that our service did not meet your expectations and sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we are committed to using it to enhance our service quality. Please rest assured that we are taking immediate steps to address the issues you raised and are dedicated to delivering a significantly improved experience for you in the future. Your satisfaction is our top priority, and we look forward to the opportunity to better serve you moving forward.


Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Professional Service. Although the plane was delayed the…

Although the plane was delayed the driver kept in touch and successfully collected and delivered me.

22 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Andrew North,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Mo from Blue AirPort Transfer

Mo from Blue AirPort Transfer made our transport enjoyable from the airport to our hotel. Not only was he professional, he also provided useful tips for our stay. We will definitely be requesting Mo for our next ride.

21 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Fern Navarro,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Great Service

The driver (Mo) was punctual and extremely helpful. Overall, I would recommend this service to those in need of an airport transfer.

9 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Nick,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Nice trip

It was an hour trip. The driver was nice and i felt safe.
Also, i received simple instructions related to the pick up point.

11 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Paula Huck,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

A very kind driver who made the drive…

A very kind driver who made the drive to the airport a pleasant experience. Despiste the heavy traffic in London he made his best to take us to the airport ni time. If we needed a transfer again, we really would like him to be our driver again.

16 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Cristina Valderrama Benito,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Amazing

Amazing. Mo is a great driver with a cool culture and education. Thanks bro!

15 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Jorge Sunset Blvd,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Mo our driver was wonderful!!

Mo our driver was wonderful!!! He was kind, professional and made our journey enjoyable with a little conversation as well as apologized for our longer than usual wait at Heathrow because our assigned driver had a breakdown and Mo was called in to rescue us😊
Will definitely ask for him again👍

13 agosto 2024
Non scritta su invito
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Risposta di Blue Airport Transfer

Dear Diane Lupo,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

Valutata 5 stelle su 5

Very Great services

Very Great services. Replies in seconds booked twice with this company very reliable all drivers are friendly and kind there’s no waiting around walk out of the airport and drivers allready there waiting and smiling.

Definitely will be using all the time thank you.

13 agosto 2024
Non scritta su invito
Logo di Blue Airport Transfer

Risposta di Blue Airport Transfer

Dear Consumer,

Thank you for taking the time to write such a positive review for us!

Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.

Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.

Best regards,
Olivia
Customer Support
Blue Airport Transfer

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