I wanted to order a coffee table that I had seen online. I usually like to view items before I buy but for health reasons was unable to attend the store. I rang the store and spoke to the owner... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Can't fault Lynda on the day in store ordering the goods. Excellent customer service skills - credit where it's due. As for after sales and won't-give-me-his-surname-Craig: abysmal. Failed on mattress... Leggi di più
Great service from in store (Alex) and after care (Craig) overall. Good guidance from Alex when picking the items, and needed to change one retrospectively (due to me getting the dimensions wrong) whi... Leggi di più
I would not hesitate to buy from Blackbridge again. Communication was excellent from start to finish. The quality of the bed is second to none. Thank you very much for an amazing service.
Dettagli dell'azienda
Scritti dall'azienda
Our quality furnishings are crafted using modern techniques and designed to withstand modern living and to suit modern lifestyles. Furniture is supplied either fully assembled or packed for easy home assembly, making them just right for every home.
Informazioni di contatto
UNIT 2 MILLBURN ROAD, , IV2 3TR, Inverness, Regno Unito
- 01463 593272
- sales@bbfurn.com
- blackbridgefurnishings.co.uk
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Ha risposto al 50% delle recensioni negative ricevute
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First visit, great service and will go back!
First class service, first time visiting shop, picked what I wanted, in and out with my goods within half an hour. Great staff. Will definitely use again
Old School courtesy and professionalism….
The professionalism and patience,combined with courteousness of Sami at Inverness Branch was a breath of fresh air.
Nothing was too much trouble and she took time to explain and enquire as to our needs and requirements.
What struck my wife and i was the old school service provided without the pressure and sales pitch ,we really recommend this lady and this establishment.
Bought a bed in January and September
Bought a bed in January and September, both times great service, easy to order online but also nice to get a call confirming and asking if we ordered right colour. Call telling us when delivering was. On delivery, no problem about taking upstairs and putting in bedroom.
Great shop great prices
Bought 2 coffee tables and picked them…
Bought 2 coffee tables and picked them up at Dalcross on same afternoon.
Fantastic deal
Fantastic deal on our lovely mattress easy transaction good communication from store
This is the 2nd bed I have bought from…
This is the 2nd bed I have bought from here and this one is just as good a quality as the first one

Risposta di Blackbridge Furnishings
Great Experience
We had 2 great recent experiences with Sammy at the Inverness Store. She was so helpful, friendly and patient. We bought furniture here 15+ years ago which we still have. Great local furniture store, good selection of items, reasonable prices and fast delivery. What more could you ask for. Thank you.

Risposta di Blackbridge Furnishings
Ordering online was easy but when I…
Ordering online was easy but when I have had to speak to staff they have been very helpful.

Risposta di Blackbridge Furnishings
Excellent service
Excellent service from visiting the showroom to receiving the sofas and beds. All the staff were really friendly and helpful. And a big shout out to the delivery guys for advising of delivery time the day before and turned up when they said they would. Also for the careful manoeuvring of the huge furniture down a narrow hallway.
fantastic bed great value
Service was good but quality of the…
Service was good but quality of the item is not the best. Bought while discounted, if I had paid full price we would have returned the furniture set.
After sales customer care non existent
Bought a sofa and arm chair from the Elgin store, arrived Feb, within 2 months fabric had bobble, two base cushions flattened and will not replump, nor sit in correct place, plastic under arm fabric in sofa which rustles, contacted store, waited ages for a technician, outcome store will only except plastic in arm as a fault, cushion filler and fabric are apparently dressing issues and they will do nothing about them, extremely poor quality, customer service and customer satisfaction edds when they have your cash, would not recommend anyone to purchase from this store, I have never received such poor customer service, now advised I have to pay for an independent technical review, I wish I had never purchased a waste of my hard earned money, just want them to take it back and give me a refund, it looks worse than my previous sofa which was 10 + years.

Risposta di Blackbridge Furnishings
I love my garden furniture
I love my garden furniture. The delivery was prompt and the guys were very helpful.
Disappointed
Placed an order back in April, all items of furniture all delivered within 6 weeks except 1 item which has yet to b delivered which is really disappointing.

Risposta di Blackbridge Furnishings
Great Customer service
We went into the inverness store looking for a new mattress and are delighted with the service and help we received. Sammy really knew her stuff, listened to what we wanted and helped us make a choice we’re happy with. Can’t wait to receive our order! Thank you

Risposta di Blackbridge Furnishings
I got a great bed for a great price
I got a great bed for a great price, delivery was fairly simple to organise. I'll shop here again.

Risposta di Blackbridge Furnishings
Not impressed
We were not impressed by our treatment at the Fort William store. We ordered a hall table to be delivered to the store and booked the day and time to collect it. When we arrived the woman in the shop seemed annoyed at us as she knew nothing about it and was alone so no one else there to help carry it to our car. When we unpacked the table at home we were disappointed to find it was not that well finished but decided to keep it anyway.
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