Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Leggi di più
L'azienda ha risposto
I use this to attach my phone to my belt at work, it means I cannot drop my phone or leave it behind. It’s perfect, it stays in place for 12 hours but can be removed in an instant. I am replacing this... Leggi di più
L'azienda ha risposto
I love Bitmore - it is the best!! Over the years, I've continued to buy their products because 1, they're innovative and interesting 2. I know i can rely on the product being brilliant (usually); or... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Internet point
- anche in
- Azienda di elettronica
- Centro di riciclaggio
- Grossista di apparecchiature elettroniche
- Negozio di elettronica
- Produttore di apparecchiature elettroniche
Scritti dall'azienda
Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.
Informazioni di contatto
Park House, 15-19 Greenhill Crescent, WD18 8PH, Watford, Regno Unito
- +44 (0)20 3026 2608
- justask@bitmore.co.uk
- bitmore.co.uk
4,5
Eccellente
306 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fab multi lead
Absolutely fantastic product and company we bought our first lead on our plane to the Dominican Republic this year with TUI and it was invaluable so much so I have now bought 3 more of the leads directly from Bitmore ... thank you awesome stuff !!!
13 novembre 2024
Risposta di Bitmore
Thank you so much for your review, we're glad you love our e-Cord Rapid cable. Happy charging!
Best,
A
Fantastic customer service
I had a issue with one of the earplugs not working properly.
Ryan at customer service was fantastic.
After a few emails over a few days to establish everything a new set was sent out to me which are working perfectly.
All in the customer service is outstanding.
1 dicembre 2024
Non scritta su invito
Risposta di Bitmore
Thank you for you kind review. We're pleased we were able to help you out, and are sorry for the initial issues you faced.
Best,
A
I had an issue with bitmore earbuds…
I had an issue with bitmore earbuds which was no fault of bitmore it was the mistake of the Royal Mail a replacement pair was sent out immediately by bitmore great customer service
4 novembre 2024
Risposta di Bitmore
Thank you for your kind feedback :)
Best,
A
Risposta di Bitmore
Thank you for your review. Glad to hear you like our neck pillow, we hope it brings you great comfort on your flights.
Best,
A
Courteous and efficient service.
14 novembre 2024
Risposta di Bitmore
Thank you for your review, its highly appreciated. We hope you enjoy your TWS.
Best,
A
Bought a power bank from easy jet and…
Bought a power bank from easy jet and used it 3 time now and has stopped working. Really upset. Didn’t take a recipe on flight.
It says clearly Bitmore on my power bank.
Also apologies just checked flight it was brought from Ryanair on flight.
14 giugno 2024
Non scritta su invito
Risposta di Bitmore
Thanks for your review and confirmation of the airline.
Could you please drop us an email on justask@bitmore.co.uk and we will get a replacement you to you.
Best,
A
Had a problem with my purchase this may…
Had a problem with my purchase this may contacted yourselves explained situ . replacement was organised very quickly received now professional and efficient service.
15 ottobre 2024
Risposta di Bitmore
Thank you very much for the feedback.
We're glad we've been able to provide you with an efficient service.
Once again, apologies for the initial issue you had.
Best,
A
Had an issue but dealt with promptly
Had an issue but dealt with promptly. Good communication and case settled.
17 settembre 2024
Risposta di Bitmore
Thanks for the feedback, it is highly appreciated. Happy that our team were able to help you so quickly.
Best,
K
Risposta di Bitmore
Thanks for the comment! Glad your product arrived nice and quick, hope you enjoy the product with lots of fun!
Best,
K
Replacement of Aural Pro TWS ear buds…
Replacement of Aural Pro TWS ear buds which cut out in hot / sweaty conditions - although under warranty they were replaced very quickly and without question
23 settembre 2024
Risposta di Bitmore
Thank you for the kind feedback, happy to hear everything got sorted!
Best,
K
Good and quick response to all…
Good and quick response to all questions. Problem resolved.
9 settembre 2024
Non scritta su invito
Risposta di Bitmore
Thank you so much for your incredibly positive review! We truly appreciate your kind words. Customer satisfaction is our utmost priority, and we are delighted to know that we were able to address your problem efficiently.
Best,
K
Faulty product
Faulty product, which can happen. However customer services on emailing them the receipt replaced no further questions asked. Emailed me regularly with updates. Even got a link to track delivery. Would certainly recommend this company just on the customer service experience
2 settembre 2024
Risposta di Bitmore
You are most welcome, we're glad we were able to help you out so quickly. Thank you for choosing Bitmore!
Best
K
Customer service really good
A small problem with the earphones a few months after purchase: the left earphone would no longer charge.
Very quick response from customer service and delivery of a new pair after only 1 week (Belgium). Thank you.
9 settembre 2024
Non scritta su invito
Risposta di Bitmore
Thank you for leaving us a comment! We are delighted to know that you got the replacement device. We always aim at providing high standard products and services to our customers.
Thank you for your support! Enjoy your time with the earbuds.
Best,
K
Bitmore replaced a faulty cable that…
Bitmore replaced a faulty cable that snapped off on first use. The replacement cable seems to be of better quality and I am well pleased with it….thank you for good customer service.
29 agosto 2024
Risposta di Bitmore
Thank you for your kind words. We are thrilled to know that you got the replacement, hope you can enjoy using it.
Please don't hesitate to contact us if you have any further questions or concerns. Thank you for choosing Bitmore!
Best
K
Bought a portable speaker on a tui…
Bought a portable speaker on a tui flight last week, this does not work at all, not even charging. Please advise how to obtain a refund
17 agosto 2024
Non scritta su invito
Risposta di Bitmore
Thank you for the feedback. We are sorry to learn that you got trouble with the speaker
Could you make a contact to our CS team (justask@bitmore.co.uk), so the team can resolve this for you promptly?
Best,
K
Wow fast delivery.Great value for money…
Wow fast delivery.Great value for money
Product great quality too
3 agosto 2024
Non scritta su invito
Risposta di Bitmore
You are most welcome! We hope you enjoy your new earphones and the App.
Best,
A
Risposta di Bitmore
Thank you so much for your review. We are really pleased to hear you like the TruSense TWS, hope you find the App useful too.
Best,
A
Bought on an airline and they didn’t…
Bought on an airline and they didn’t work… very quick response and new headphones delivered to the house very speedily….
17 luglio 2024
Risposta di Bitmore
We're glad to hear that you reached out to us about the issue with your headphones. Our goal is to ensure our customers have a positive experience, and we're here to help. If you ever need further assistance or have any questions, feel free to get in touch. Thank you for choosing Bitmore, and we hope your replacement serves you well!
Best,
K
Cannot charge watch
Cannot charge watch. Cable not sent. Spent over one and a half hours trying to get through to tech support over 3 calls and calls were terminated. Email tech and they have confirmed that they will post the cable. I am not a happy camper. Will post more after receiving the canle
12 luglio 2024
Risposta di Bitmore
Thank you for sharing your review with us. We appreciate your feedback and apologize for any inconvenience you faced. We would review the process again to look for improvement to the customer experience.
If you ever have any questions or need further assistance, feel free to reach out.
Best,
K
Customer service is great but the product isn't.
Customer service is great but their Bluetooth earphones are not. First was faulty but have similar issue after the replacement set. One side fails, disconnects, has low volume, etc.
10 agosto 2023
Non scritta su invito
Risposta di Bitmore
Thank you for leaving us the comment. We are sorry to learn that you got a problem with our products.
Could you make a contact to our CS team (justask@bitmore.co.uk), so the team can resolve this for you promptly?
In the mean time, have a great day.
Best,
K
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