Received this camera as a present; it initially arrived with minor damage but was swiftly exchanged at no cost. Coming from a rather hefty moto camera, I was initially apprehensive about this one due... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Going abroad I inadvertently left my Apple ear buds at home. Bought these on the plane as I like listening to music when sunbathing. They are really decent quality and with the associated app, the ran... Leggi di più
L'azienda ha risposto
I use this to attach my phone to my belt at work, it means I cannot drop my phone or leave it behind. It’s perfect, it stays in place for 12 hours but can be removed in an instant. I am replacing this... Leggi di più
L'azienda ha risposto
I love Bitmore - it is the best!! Over the years, I've continued to buy their products because 1, they're innovative and interesting 2. I know i can rely on the product being brilliant (usually); or... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Internet point
- anche in
- Azienda di elettronica
- Centro di riciclaggio
- Grossista di apparecchiature elettroniche
- Negozio di elettronica
- Produttore di apparecchiature elettroniche
Scritti dall'azienda
Discover Bitmore, where eco-friendly tech meets innovation. As proud BCorp Certified pioneers, we're committed to using business for good, offering sustainable, stylish technology accessible to all. From 100% recycled plastics to eco-friendly packaging, we're leading the charge in reducing waste while delivering top-notch performance. Join us in our mission for a greener, smarter world.
Informazioni di contatto
Park House, 15-19 Greenhill Crescent, WD18 8PH, Watford, Regno Unito
- +44 (0)20 3026 2608
- justask@bitmore.co.uk
- bitmore.co.uk
4,5
Eccellente
306 recensioni
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Le persone hanno visualizzato anche
I purchased a charger which was faulty
I purchased a charger which was faulty. I emailed customer service and they provided me a good explanation (it was a safety feature intended to render the device unusable in the event of a short circuit) and a new device was send and received in double quick time. Thank you for a great customer service experience.
1 agosto 2025
Risposta di Bitmore
Thank you for your kind review.
Our powerbanks have an array of safety features (4-layer safety PCB); Over-current, short-circuit, and overcharge protection, IC & battery temp control, Wireless foreign object detection (if you're using a wireless powerbank, plus we only use recycled materials/plastic (where possible) and eco FSC packaging.
With that said, I am sorry you initially had an issue, but am please the team was able to clearly highlight the reason and sort you a replacement.
Best,
A
What a great service .
What a great service .
I have had my ear pods 12 months 1 stopped working I contacted BITMORE and the great guys sent me a new set , thank you so much as I love the quality of them 👌
29 luglio 2025
Risposta di Bitmore
Thank you for your kind review!
I'm sorry your earphones had an issue within 12 months, but I'm glad the team was able to quickly help you out with a replacement. I'm very please to hear you love the quality, I hope they bring you many years of great audio!!!
FYI we give a free 24 months guarantee as standard with our products :)
Best,
A
These are the best earbuds I have
These are the best wireless earbuds I have. Warm bass. Complete listening pleasure.
I love it … 10/10
Greetings
Dirk
Antwerp
7 marzo 2025
Non scritta su invito
Risposta di Bitmore
Thanks a lot for your kind words. We're so happy to hear you’re loving the warm bass and enjoying your earbuds.
Enjoy your music, and feel free to reach out anytime.
Best
K
Disappointed in delivery time original…
Disappointed in delivery time original order stated 3-5 days product ordered for birthday gift that was 7 days. Product took 11 days to arrive
4 luglio 2025
Risposta di Bitmore
Thank you for your feedback, and really sorry to hear your order took longer than expected to arrive.
We understand that delays can be inconvenient, especially when you’re expecting something important. We'll take a look at what went wrong and do our best to make sure it doesn’t happen again.
Really appreciate you letting us know, and thanks for your patience.
Best
K
Excellent customer support
Excellent customer support by Ryan and great flexibility in new online purchase.
Great value for money
23 giugno 2025
Risposta di Bitmore
Thank you so much for your kind words. We're thrilled to hear that Ryan provided excellent support and that you found our online purchase process flexible and valuable.
Your feedback means a lot to us, and we look forward to serving you again soon!
Best
K
Well my first ear buds today read some…
Well my first ear buds today read some negative reviews and panicked. However these are fabulous just like to add must read the instructions first and they are fabulous
20 giugno 2025
Non scritta su invito
Risposta di Bitmore
Thank you for leaving us your comment.
We're glad that you are satisfied with our product. Enjoy the music!
Best,
K
Would recommend product and service to anyone …
Please with product and after sales device
30 maggio 2025
Risposta di Bitmore
Thank you for your kind review. We are very please that we were able to provide you a satisfied experience. Do get in touch if we can assist you further.
Best,
K
Ryan was very help full when i was…
Ryan was very help full when i was having difficulties with placing my order on the website.
27 maggio 2025
Risposta di Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
K
Great buds with great sound and great
Great buds with great sound and great
value for money 👌
13 maggio 2025
Risposta di Bitmore
Thank you for your review. Glad to hear you like the earbuds, we hope it brings you great experience with nice music.
Best,
K
Risposta di Bitmore
Thank you for your review.
We're sorry you had an issue initially, but are very glad its all sorted.
Best,
A
Product broke on the second use
I paid over £20 for an E-Cord MFI charging lead and the jack for the iPhone snapped off the second time I used it. Absolute waste of money.
Edit after the response below: No, I haven’t been in touch with your customer team. Why lie about that?
21 aprile 2025
Non scritta su invito
Risposta di Bitmore
Thanks for your review.
I'm sorry to learn of your issue with the e-Cord MFI, I believe you may have already been in touch with our customer service team who are arranging sending you a replacement.
Please do get in touch if you need further help.
Best,
A
*EDIT*
Hi, thanks for such a quick response.
Please accept our apologies, we must have got you mixed with another customer. Please could you reach out to our customer service team directly on justask@bitmore.co.uk and they can issue you a replacement e-Cord MFI.
Again, apologies for the mistake.
Best,
A
Good item !
I was glad to be acknowledged , as my communications had gone astray 're : A faulty speaker .
The second Purchase didn't work, the first one worked fine.
I was glad to be sent an item as a gesture of goodwill, as the co!many had no stock of th speakers.
26 marzo 2025
Risposta di Bitmore
Thank you very much for the feedback.
We're glad we've been able to provide you with an efficient service.
Once again, apologies for the initial issue you had.
Best
K
Very helpful member of staff- my…
Very helpful member of staff- my product had failed within the warranty period. A replacement was organised and sent quickly.
26 marzo 2025
Risposta di Bitmore
Thank you for your review!
We're sorry you had an issue initially, but are very pleased it was resolved quickly.
Best,
K
Risposta di Bitmore
We're sorry to hear of your experience.
We have searched your name within our customer database but are unable to find any record.
So that we can best assist you, please could you drop us an email on justask@bitmore.co.uk and one of the team will be happy to help.
Best,
A
volume level
love them but not very loud ' is there a way of increasing the volume.
8 febbraio 2025
Non scritta su invito
Risposta di Bitmore
Thanks for your review. If you could kindly reach out to our support team with your query and the product, they will be able to help, you ca reach them on on justask@bitmore.co.uk.
Best,
A
Bitmore offers decent customer service
Bitmore offers decent customer service. I had issues with their products, like earphones that stopped working, but they were quick to replace faulty items under warranty without hassle. Communication was good, and they provided regular updates and a tracking link for the delivery. Overall, a satisfactory experience with prompt resolutions.
31 dicembre 2024
Non scritta su invito
Risposta di Bitmore
Thank you for your kind review. We're glad our team was quick to help you with your issue.
Best,
A
Outstanding Customer Service
I purchased a pair of faulty earbuds. I e-mailed Bitmore Customer Services and a replacement pair were sent immediately. Outstanding no nonsense customer service - well done Dave!
13 gennaio 2025
Non scritta su invito
Risposta di Bitmore
Thank you for your kind review. We are very please that Dave was able to assist you promptly, and are sorry for the initial issue. Do get in touch if we can assist you further.
Best,
A
I purchased a Bitmore TrueSence TWS…
I purchased a Bitmore TrueSence TWS earpods on a Ryanair flight a couple of weeks ago and when I opened the earpods at home I found that one of the earpods was not working and would not charge.
I emailed the customer support and explaint the situation, afetr confirming my details of puchase and a receipt for the purchase Ryan from customer support was able to authorise an immediate replacement which was confirmed by their couriers, Royal Mail and received within 48 hours. The new pair of earpods are perfect.
Initially bemused customer and now extremely happy with the purchase and all the support given by the support team at Bitmore... WELL DONE!
7 dicembre 2024
Non scritta su invito
Risposta di Bitmore
Thanks for leaving us the comment! Glad that your replacement arrived nice and quick, hope you can enjoy the music with the earbuds.
Best
K
Risposta di Bitmore
Thank you for your kind feedback on Ryan. It's always good to hear our team is able to solve customer concerns quickly.
Best,
A
Fantastic product
Had an issue at the start and the after sales department were fantastic and resolved the issue promptly.
The product is also fantastic and worth every penny.
29 novembre 2024
Risposta di Bitmore
Thanks for your kind review.
We're sorry you had an issue initially, but are very pleased it was resolved and you like your Bitmore product.
Best,
A
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