We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice
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Scopri cosa dicono le persone
I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più
L'azienda ha risposto
Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più
L'azienda ha risposto
Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.
Informazioni di contatto
29 Craven Court, Glebeland Road, GU15 3BS, Camberley, Regno Unito
- 01276 536255
- hello@homeandofficefurniture.co.uk
- bisleydirect.co.uk
4,1
Molto buono
642 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
All good with good comms to advise …
All good with good comms to advise rough and more accurate ETA. Small point- didn't expect to have to unpack the cabinet and dispose of packing when "installation included ". They did say they would do it but their faces told a different story!
21 giugno 2017
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Risposta di ebonium limited
HI Bob
Thanks for letting us know, as the large items are all unwrapped I'm disappointed with our delivery team and we have spoken to them
They should know better and sorry for the inconvenience but delighted they did install and remove packaging for you
Graeme
Risposta di ebonium limited
Thanks for review we do appreciate it
Charlie
Brilliant service
Brilliant service, fast and solved big problems for us.
16 giugno 2017
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"Does what it says on the tin" it's a …
"Does what it says on the tin" it's a filing cabinet!
16 giugno 2017
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Very happy with purchase
helpful and professional telephone operators. Product as advertised and properly packaged. Delivery made within time slot by courteous and tidy handlers.
14 giugno 2017
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Everything went as it should
14 giugno 2017
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Good quality unit
Easy to order. Good quality unit.
Delivery was quicker than expected. Questions answered quickly.
14 giugno 2017
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I use a box number for my online …
I use a box number for my online deliveries
Your dispatch department left out my reference number, so the delivery was delayed
For your files I am attaching the information I supplied;
John Sheehan
AP33B 0735 0791967
Air Business, Unit 5 Merlin Centre, Acrewood Way
St Albans, Herts, al4 0jy
United Kingdom
13 giugno 2017
Non scritta su invito
Risposta di ebonium limited
Hi John
We are sorry for this delay as the Box number was not carried across onto the Royal mail system we use. I have contacted Royal Mail to see if we can resolve this and will manually up-load addresses until this is resolved.
Thanks for bringing it to our attention
Graeme
Item arrived damaged.....
Item arrived damaged...... so why the 5 stars?
Because of how it was dealt with.
The chaps that delt with the delivery unwrapped the item, saw the damage, took pics then rung it in. Left saying it should be sorted within a week.
A phone call to apologise and that a replacement on its way(after being checked).
Item arrived, no damage and most of all no stress having to sort it out myself.😀
3 giugno 2017
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Perfect all round.
2 giugno 2017
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The product is really good
The product is really good. Delighted with the colour. Delivery was a little tricky to organise, because they could only deliver on set days, so I had to pull a neighbour in to help, but they rang me 1/2 hour before they arrived so it was easy to set up.
24 maggio 2017
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Good company to deal with
Good company to deal with, great communication, would happily use again.
21 maggio 2017
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Risposta di ebonium limited
Thanks for your review, we are delighted you are pleased with our service
Graeme
The delivery was punctual and the guys …
The delivery was punctual and the guys unwrapped the filing cabinets which was very helpful.
The only reason for not giving this a five is that the filing cabinets took longer to order than I expected.
21 maggio 2017
Non scritta su invito
Risposta di ebonium limited
Many thanks for your review, we do try to improve on lead times and focus on great service and delivery solutions to complement the products
Toni
Would recommend
everything went as it should. We were very pleased with the service - thank you
20 maggio 2017
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Risposta di ebonium limited
Thanks for your review
Toni
Very quick transaction and easy to use …
Very quick transaction and easy to use site
19 maggio 2017
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Needed replacement keys for filing …
Needed replacement keys for filing cabinets. It was easy to find what I required on the webpage and my order arrived quickly once placed.
18 maggio 2017
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Customer services are very quick and …
Customer services are very quick and helpful. I needed a few parts to repair a cabinet myself (I'm a maintenance guy of sorts already), they knew exactly what I needed. Very pleased with them.
16 maggio 2017
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Excellent service and product
Excellent service and product. Staff on the telephone were very good friendly and helpful - I think Andrew was one of the staff I spoke to who was exceptional
15 maggio 2017
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Decent product. bit expensive
Decent product. A bit expensive. Badge wasn't on straight. Long lead time.
12 maggio 2017
Non scritta su invito
Risposta di ebonium limited
Many thanks for your feed-back. The product should be perfect and we have forwarded your comments to the manufacturer. We do try and make sure delivery and service is excellent and are seeing what we can do about lead times but with lots of products in different colours we do prefer to supply brand new products
Graeme
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