I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I cancelled my subscription as Biscuit does not support overseas walks. I am currently touring Europe in my motorhome with my pooch and find it frustrating our walks cannot be rewarded. My PitPat reco... Leggi di più
L'azienda ha risposto
Absolutely great app. I use it everyday with both of our dogs. Would recommend to everyone. Follows our everyday walks, with different advice. Plus the great opportunity to earn biscuits to cash in fo... Leggi di più
I would love to give more stars because I really enjoy doing it. BUT I am fed up with the distance not working on the app please don't say it's because of my network/phone, it happens to my husband as... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Biscuit Pet Care
Scritti dall'azienda
Biscuit is a pet wellbeing rewards app that's free to use and rewards you for walking and taking care of your dog.
When you and your dog meet your personalised daily activity goals and complete badges, you'll earn Biscuits to spend on vouchers and offers from a range of much-loved national retailers such as Amazon, Just Eat, Nando's and many more.
Download the Biscuit app
Informazioni di contatto
Cromwell Road, SW7 4AF, London, Regno Unito
- support@biscuitpetcare.com
- biscuitpetcare.com
3,9
Molto buono
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Love using the biscuit app for walking…
Love using the biscuit app for walking the dogs. It tracks our walks and gives us rewards at the same time! Good offers available too!
10 novembre 2025
Risposta di Biscuit Pet Care
Hi there
Thank you so much for taking the time to leave us a 5-star review!
We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.
If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.
Many thanks,
The Biscuit Team
Rewards for walking my dog cant go…
Rewards for walking my dog cant go wrong but downside only available to Waggel insurance members
3 novembre 2025
Risposta di Biscuit Pet Care
Hello Cheryl
Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.
Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit family. Here’s to even more adventures with your best mate!
Warmest regards,
The Biscuit Team
It helps me to get up and walk my dog…
It helps me to get up and walk my dog everyday. And I get a good walk to . Very enjoyable we love it .
8 novembre 2025
Risposta di Biscuit Pet Care
Hi Wendy
Thank you so much for taking the time to leave us a 5-star review!
We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.
If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.
Many thanks,
The Biscuit Team
Risposta di Biscuit Pet Care
Hi there
Thank you so much for taking the time to leave us a 5-star review!
We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.
If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.
Many thanks,
The Biscuit Team
Risposta di Biscuit Pet Care
Hello Dawn
Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.
Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit family. Here’s to even more adventures with your best mate!
Warmest regards,
The Biscuit Team
Risposta di Biscuit Pet Care
Hi Yvonne
Thank you so much for taking the time to leave us a 5-star review!
We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.
If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.
Many thanks,
The Biscuit Team
It’s a good way to keep track of your…
It’s a good way to keep track of your dogs walking with rewards aswell
2 novembre 2025
Risposta di Biscuit Pet Care
Hello Marion
Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.
Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit family. Here’s to even more adventures with your best mate!
Warmest regards,
The Biscuit Team
Great help as always
At first I had a little trouble using the site as I couldn’t get it to work, but the biscuit team have been so helpful in my troubles with the internet.
I actually think it was my fault it wasn’t working but there help was fantastic so thank you
16 ottobre 2025
Risposta di Biscuit Pet Care
Hi Dan
We’re over the moon about your 5-star review—thank you!
It’s such a delight to hear about your positive experience with Biscuit. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.
If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.
With gratitude,
The Biscuit Team
Really enjoying this app it’s increased…
Really enjoying this app it’s increased mine and my dogs fitness and I’ve just earned my first voucher.
21 ottobre 2025
Risposta di Biscuit Pet Care
Hi Gemma
We’re over the moon about your 5-star review—thank you!
It’s such a delight to hear about your positive experience with Biscuit. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.
If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.
With gratitude,
The Biscuit Team
Great app though a few adverts which…
Great app though a few adverts which can be annoying but getting points while walking the dog is great fun
21 febbraio 2025
Risposta di Biscuit Pet Care
Hi Stacey
Thank you so much for taking the time to leave us a 5-star review!
We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.
If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.
Many thanks,
The Biscuit Team
Spoilt it now
Used to be really good and could get vouchers regularly but now takes ages to get enough points, shame
8 ottobre 2025
Non scritta su invito
Risposta di Biscuit Pet Care
Hi Jane,
Thank you for taking the time to share your feedback. We completely understand how you feel. It can take a little longer to build up points now. The previous system simply was not sustainable, and these updates were needed to keep Biscuit going strong for the long run .
We are still here to make every walk worthwhile, and we will keep adding features and rewards that make caring for your dog fun and rewarding. Your feedback really helps us improve, so thank you for sharing.
Warm regards,
The Biscuit Team
Risposta di Biscuit Pet Care
Hi Eileen,
Thanks for sharing your thoughts. Just to let you know, if you have Biscuit Plus, you will not see any adverts in the app, it is a completely ad-free experience. The free version still includes ads to help keep Biscuit running for everyone, but Plus removes them and unlocks higher biscuit earn rates and extra perks for you and your dog.
If you would like to find out more about Biscuit Plus, you can check your app store for details on upgrading.
Wishing you many more rewarding walks ahead,
The Biscuit Team
Easy to navigate
Easy to navigate, fun to use , lots of ways to earn biscuits for goodies .
Emailed and responded quickly- thanks
3 ottobre 2025
Getting rewards for walking your dog…
Getting rewards for walking your dog and also this app encourages you to walk more
27 gennaio 2025
Worth the upgrade!
Been using the Biscuit App for over a year now and love the fact I’m being rewarded for something I’d be doing anyway… walking my chocolate lab!
I was a bit disappointed when they announced a subscription service as it meant that those using the free option would take a long time to build up rewards and have access to less options.
After using the free option for a couple of weeks I decided to upgrade and paid the annual fee upfront which was slightly less than paying the monthly fee. I can honestly say I’m happy I did, after 3 months I’ve already made more in rewards than the subscription amount so anything now is a bonus
The team are also very helpful if you have any issues which is great
11 agosto 2025
Not worth it now
Use to be good but not worth the effort now. Shame was good to get people motivated, after ive used what rewards I've got at xmas I wont bother again unless something changes
22 settembre 2025
Non scritta su invito
Risposta di Biscuit Pet Care
Hi Izzy,
Thank you for sharing your thoughts. We’re really glad Biscuit helped keep you motivated, and we completely understand your feelings about the recent changes. The old version of Biscuit wasn’t sustainable long term, so moving to subscriptions was the only way we could keep improving and supporting the app.
We’re still committed to making every step count for you and your dog, and we’ll keep working to add more value to the experience. Your feedback means a lot, and we’ll take it on board as we continue to grow.
Warm regards,
The Biscuit Team
Was a great app until the charges
This was a great app which I used daily however they decided to make changes and started charging. Such a shame!
26 settembre 2025
Non scritta su invito
Risposta di Biscuit Pet Care
Hi Kaherine,
We really appreciate you leaving your feedback. We know it’s frustrating when something you use daily changes, and we didn’t make the decision to introduce subscriptions lightly. The old model simply wasn’t sustainable, and this change allows us to keep Biscuit running, growing, and adding new features.
You can still use Biscuit for free on the Basic plan, and if you choose Premium, you’ll unlock faster earn rates and extra features. Either way, we’re here to make your walks and rewards more enjoyable.
Thank you for being part of the Biscuit journey.
All the best,
The Biscuit Team
app glitchy doesnt work all the time
13 settembre 2025
Risposta di Biscuit Pet Care
Hi Debbie,
Thank you for sharing your feedback. We’re really sorry to hear that your experience hasn’t been as smooth as it should be.
We know how frustrating glitches can be when you just want to enjoy the app with your dog. Our team is actively working on improvements to make Biscuit more reliable and enjoyable. If you’re happy to share more details with us at support@biscuitpetcare.com, it would help us get to the bottom of things faster. We’re committed to making every step count for you and your pup.
Warm regards,
The Biscuit Team
This site was brilliant.
This site was brilliant.. sadly they made changes 🤷🏻♀️ so not as good as it once was ☹️
6 marzo 2025
Risposta di Biscuit Pet Care
Hi Lar,
Thank you for leaving us a review and for being part of the Biscuit journey. We’re happy to hear you found Biscuit brilliant before, and we’re really sorry to learn that recent changes haven’t felt like an improvement for you.
The updates were made to help us keep building more features for the long run, but we completely understand it can take a little time to adjust. Your feedback is invaluable, and we’ll keep working hard to make Biscuit even better. If there’s something specific you’d love to see return or improve, please share it with us at support@biscuitpetcare.com. We’d love to listen and learn.
Best regards,
The Biscuit Team
Signed up and paid for subscriptionr
Signed up and paid for subscription, pitpat isn't compatible on my Samsung Android mobile,
Need to track walk on my mobile then link it to my tablet at end of day ,don't get all
Points this way I'm basically getting same points before subscription
9 febbraio 2025
Risposta di Biscuit Pet Care
Hi Michelle,
Thanks for taking the time to share your feedback. We’re really glad you were able to get your PitPat device included with your Biscuit Plus subscription, and we hope it helps make tracking your dog’s activity even more rewarding.
That said, we completely understand your frustration with compatibility. PitPat is a partner product and while we work closely with them, we don’t have control over how their app runs on different devices or what Apple and Google allow in their app stores.
We’ll keep doing our best to make sure your Biscuit experience runs smoothly, and your walks keep counting towards more rewards. If you’d like a hand with anything specific, just drop us a line at support@biscuitpetcare.com and we’ll be happy to help.
Warm regards,
The Biscuit Team 🐾
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.