Very clunky checkout process. Form fields didn’t prompt autofill from my phone. I’m in an iPhone 16 pro max. Annoying that the one field that wanted to refill my phone number, didn’t accept the standa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my second time ordering from Biossance. I have severe eczema and it was on my eyelids and under my eyes. My dermatologist told me not to use eye cream only ointment, which is awful. You can't... Leggi di più
L'azienda ha risposto
Website was super easy to navigate and offered great quality products that benefit my skin care routine! Grateful for the amazing work that Biossance has done and looking forward to what the future ho... Leggi di più
L'azienda ha risposto
I went on the site for two items I had previously ordered, which were easily found in "Best Sellers". I also had interest in a rich night cream, which I found and ordered also. The only other feedback... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Informazioni di contatto
Regno Unito
- biossance.com
4,3
Eccellente
7K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Checkout read quick and easy!
20 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
In-app rewards and offers!
In-app rewards and offers make it worth shopping and downloading the app
20 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I have not received my order yet
I have not received my order yet. I ordered it on 7/9. It is 7/19 today.
Use a faster shipping method!!!
9 luglio 2026
Risposta di BIOSSANCE
Hello Chris,
We sincerely apologize for the delay in receiving your order. We are actively investigating this shipping issue for you.
A message has been sent to your account.
Kind regards,
Liam
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
It was a very smooth checkout…
It was a very smooth checkout experience! Appreciate all the different ways to pay.
18 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Love these products!
18 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Discounts for app purchase and reduced…
Discounts for app purchase and reduced shipping to Canada
18 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The only problem was trying to use…
The only problem was trying to use Sezzle to pay, Capital One App kept closing while order was processing. Had to use another payment method. I ordered because the product I ordered is unique and has natural ingredients and I’m excited to try it!
18 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The website was easy to navigate
The website was easy to navigate. However I didn’t see all of my rewards transfer over to the app under my account. Not sure if that was done on purpose.
17 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The website is very easy to search
The website is very easy to search. I found what I was looking for quickly. Check out was pretty simple, although I had some difficulty trying to set up an account. I decided to check out as a guest, this worked very well
16 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Love the products
Love the products. Would like more products offered in a jar as health status with weak hands
16 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Honey viewed photos of damage and…
Honey viewed photos of damage and promptly requested refund.
16 luglio 2026
Non scritta su invito
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I had a bit of an issue using my promo…
I had a bit of an issue using my promo bday gift but I finally figured it out. I did not find the site intuitive.
But when I figured it out, it all went smoothly.
Thx!
16 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I love your product but for so long web…
I love your product but for so long web site was so difficult I gave up todays experience was much better so I could check out as guest. I just go crazy remembering all the passwords but I do want to shop in past I just gave up. Been using your product at least 4 years.
16 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy online experience to order my favorites
I went on the site for two items I had previously ordered, which were easily found in "Best Sellers". I also had interest in a rich night cream, which I found and ordered also. The only other feedback I have would be to make the process for reordering more streamlined by having a link in the order confirmation or delivery confirmation email to customers.
14 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Feeling frustrated! Didn’t receive my package yet!
I’ve ordered on the 5th of July, today is 13th of July and still showing that label was created which is on the 6th of July. After that there is no action, I haven’t received my package yet! Feeling frustrated…
6 luglio 2026
Risposta di BIOSSANCE
Hello Sanjida,
We sincerely apologize for the delay and frustration with your order. We understand your concern about the tracking not updating. We are actively investigating this shipping issue for you.
A message has been sent to your account.
Kind regards,
Liam
User Friendly site
User Friendly site. Love the extra discount I was given to help me complete my order.
13 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Pretty good shopping experience
Pretty good shopping experience. I ordered the kit that was on sale for 190. With tax it came out to be $202.00 even. It was an easy shopping experience, and I liked that I could use my Apple Pay! Thanks so much! Really hope it’s worth it. I never had a skincare routine and I’m 24. But I’m bored at the moment with my life and want to try something new. So hopefully the purchase was worth it! 🙏🏼
12 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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