Very clunky checkout process. Form fields didn’t prompt autofill from my phone. I’m in an iPhone 16 pro max. Annoying that the one field that wanted to refill my phone number, didn’t accept the standa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my second time ordering from Biossance. I have severe eczema and it was on my eyelids and under my eyes. My dermatologist told me not to use eye cream only ointment, which is awful. You can't... Leggi di più
L'azienda ha risposto
Website was super easy to navigate and offered great quality products that benefit my skin care routine! Grateful for the amazing work that Biossance has done and looking forward to what the future ho... Leggi di più
L'azienda ha risposto
I went on the site for two items I had previously ordered, which were easily found in "Best Sellers". I also had interest in a rich night cream, which I found and ordered also. The only other feedback... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Informazioni di contatto
Regno Unito
- biossance.com
4,3
Eccellente
7K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I’m excited to try but… Lana M
I’m excited to try the products but neither the first time $20 off or the $20 off sign up for texts worked. I was waiting to get the text, waited one day too long, and missed out on a 30% sale you were having. Fix the tech!
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Is always a great experience with…
Is always a great experience with Biossence. I used to purchase through Amazon for so long... years actually. But now I am doing it directly. Is easier and I can get something back! Thank you!
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Helpful chat!
27 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Was offered a code as a first time…
Was offered a code as a first time shopper to receive a discount if I signed up for emails from Biossance. I signed up for the emails but the code did not work! Had to pay FULL price on my order, when it was marketed to receive a discount. Frustrating experience!
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Easy to check out and apply credits
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Signed up for emails and never got my…
Signed up for emails and never got my $20 off coupon. Asked customer service multiple times with no help. Really hoping the products are worth it.
26 luglio 2026
Risposta di BIOSSANCE
Hello Jacqueline,
We are truly sorry to hear about the trouble you've experienced with your coupon and customer service interactions. We are actively looking into this matter to understand what went wrong and prevent it from happening again. We appreciate you sharing your feedback with us.
A message has been sent to your account.
Kind regards,
Liam
Fast shipping and great products!
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fantastic !
Website was super easy to navigate and offered great quality products that benefit my skin care routine! Grateful for the amazing work that Biossance has done and looking forward to what the future holds for them 💖
26 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Website is easy to navigate and reviews…
Website is easy to navigate and reviews were available for every product.
25 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products!
The site is easy to use and I love the rewards! I’d love to see a “shop all” option in addition to the shop by category, etc.
25 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Eczema eyes
This is my second time ordering from Biossance. I have severe eczema and it was on my eyelids and under my eyes. My dermatologist told me not to use eye cream only ointment, which is awful. You can't wear make up with ointment on your eyes and everything sticks. I found the marine eye cream and it works beautifully with no irritation. I had such a great experience I'm going to try some moisturizer this time as well.
24 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The shopping experience was fine but…
The shopping experience was fine but the trial size kit I purchased at Sephora had very little product in the algea eye cream and it was also hardened. I am using it as I needed it for a trip. I pray this new jar is full.
23 luglio 2026
Risposta di BIOSSANCE
Hello S,
We appreciate you sharing your experience with the trial size kit. We understand your disappointment with the product's condition and quantity. We are always working to ensure product quality.
A message has been sent to your account.
Kind regards,
Liam
A Breeze to Shop Online
It was easy to shop online. I am especially excited because I received a $20.00 promo code for my order.
22 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Benefit of Membership
Benefits of membership are great! They contact you with unique discounts, plus you accumulate points for credit.
22 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
A bunch of "you've unlocked xxx off all…
A bunch of "you've unlocked xxx off all these other brands" at the end. Don't need it!
22 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Easy to navigate the site
Easy to navigate the site and all of my previous checkout things were saved from last time.
21 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Stated I would receive $20 off of first…
Stated I would receive $20 off of first order if I signed up for emails which I did but did not receive $20 off my first order...
19 luglio 2026
Risposta di BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
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