Very clunky checkout process. Form fields didn’t prompt autofill from my phone. I’m in an iPhone 16 pro max. Annoying that the one field that wanted to refill my phone number, didn’t accept the standa... Leggi di più
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Scopri cosa dicono le persone
This is my second time ordering from Biossance. I have severe eczema and it was on my eyelids and under my eyes. My dermatologist told me not to use eye cream only ointment, which is awful. You can't... Leggi di più
L'azienda ha risposto
Website was super easy to navigate and offered great quality products that benefit my skin care routine! Grateful for the amazing work that Biossance has done and looking forward to what the future ho... Leggi di più
L'azienda ha risposto
I went on the site for two items I had previously ordered, which were easily found in "Best Sellers". I also had interest in a rich night cream, which I found and ordered also. The only other feedback... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Informazioni di contatto
Regno Unito
- biossance.com
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Le persone hanno visualizzato anche
Super easy to use website and account…
Super easy to use website and account sign in. And the products are ALWAYS excellent!
I was able to use my points towards a…
I was able to use my points towards a credit easily
Easy to order from the website and I…
Easy to order from the website and I like there is not a million products to figure out what I needed.
Very clunky checkout process
Very clunky checkout process. Form fields didn’t prompt autofill from my phone. I’m in an iPhone 16 pro max. Annoying that the one field that wanted to refill my phone number, didn’t accept the standard format. Probably the longest checkout process I’ve had.
Love everything Biossance
Love everything Biossance. In my early 50s and the products help with fine lines and keep my skin hydrated.
It was hard to find the products that…
It was hard to find the products that went along with the promotions offered which was frustrating.
Top notch
Top notch, high quality products. Pleased with all that I’ve ordered from Biossance!
Website easy to navigate
Website easy to navigate. Excellent details for the products I was referred to from a friend.
Satisfied repeat Customer
Website easy to navigate & find what you need. Products pricey but quality is good.
Such an amazing skincare line- and I…
Such an amazing skincare line- and I love that I can safely use their products pregnant and breastfeeding!
System easy to order
System easy to order. I love the products and the shopping experience makes it even better.
Great company with great products for…
Great company with great products for sensitive skin.
It was easy and really appreciated the…
It was easy and really appreciated the discount for first order!!
Lifelong Customer
I have been using the products for years! They keep my skin soft and hydrated!
Great products and fast shipping
Great products and fast shipping, which I appreciate. I did however want to know why I didn't see the Biossance Squalene Glycolic Renewal Mask in your products. This is a great mask and I was wondering if you no longer carry it.
Potrebbe usare l'IA per rispondereMostra di più
Defective bottle, terrible customer support experience
First, I'll say I've been using Biossance products for 7+ years. I've recommended them to all my friends and family, which made this experience even more disappointing. The last vitamin c rose oil product I purchased was defective - the white dropper became unglued and leaked all over my toiletry bag. This has never happened before, but was unfortunate because this product alone is £48, completely wasted. The worst part is I spoke to 3 different customer support agents and all of them gave me completely different answers! The first one told me someone would reach out to me in a couple days, alas no one ever reached out. The 2nd person forwarded me to their compliance team and our chat got disconnected. The 3rd person said biossance can do nothing to help. So frustrating and absolutely terrible experience! I've spent over an hour trying to get a replacement for this and the process is so broken. Having to enter all my information more than once in each chat and explain the story over and over again.

Risposta di BIOSSANCE
Rose Petal Extract
I bought some Rose Petal extract for a girl that did take it so after months of it sitting around, I decided, "Why not try it out myself?" And Wow! I gotta say that stuff is INCREDIBLE!! More guys gotta get on board with this moisturizing deal. The extract was $80! But worth every penny in my opinion.

Risposta di BIOSSANCE
Biossance is very sketchy with returns
Biossance is very sketchy with returns. I was notified through tracking they rec'd my return. 7 days later I had to talk to couple different people & waste my time to get them to admit they rec'd it & process my $85.00 or so. There is no phone no. for them & the csr's dont really know what they are doing. I will never buy from this sheister company again. Not worth my time or money. 👎🏻👎🏻👎🏻👎🏻👎🏻 😠

Risposta di BIOSSANCE
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