Although I take issue with repeat orders and subscriptions which don’t appear to be clear at the point of first purchase, I cannot fault the efficiency of reply’s and sorting issues. My contact was Ro... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered 3 tubs of turmeric capsules as a one off. One month later 3 more tubs arrived, that I hadn’t ordered. They con you into a subscription that is hidden PLEASE DO NOT ORDER FROM THIS COMPANY... Leggi di più
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Ive been suffering knee and joint pain for over a year and was somewhat sceptical of the claims made by Bioroots but thought I would give it a try. Well after one week i can already feel the differenc... Leggi di più
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About three weeks my hopefully experience and have some good results. Sleeping better as my restless legs have all most gone. I have gone from when sitting on the floor in discomfort to be able to pla... Leggi di più
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3,9
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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BEWARE
I recently purchased 5 months supply to give the product a proper test, the following month I received notification that I had been billed again, I contacted Bioroot labs 63 minutes after notification and was told that there is nothing they can do to stop the transaction, SORRY, I am into my second bottle and there is no difference, so I have 10 more months of product that doesn’t work, BEWARE, when you place an order it is a recurring order every month,
25 settembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re genuinely sorry that your experience hasn’t been what you expected, and we truly appreciate you taking the time to share your concerns with us.
We’d also like to kindly clarify that the subscription option was presented during checkout, clearly displayed directly above the Add to Cart button with the wording: “Save 20% with automatic refills – Shipped every month. No commitment. Cancel anytime.” This is positioned prominently so customers can clearly see that they are selecting a subscription when placing their order.
The good news is that subscriptions are completely flexible and can be managed or cancelled at any time through our Customer Portal. Once cancelled, no further recurring orders will be processed or shipped.
We've also confirmed that the subscription associated with c*p**3@gmail.com is now cancelled, so you won't receive any future subscription orders from us.
We also don't want you to be left with products you're unhappy with. You're welcome to return your order to us, and once the return is received, we can arrange a refund for you. Please contact our team at info@biorootlabs.com, and we'll be happy to assist you with the return process.
For future reference, you can access your Customer Portal by clicking the “Manage Subscription” tab at the top of our website. There's no need to follow any link in the notification email. Simply log in using the exact same email address you used when placing your original order.
Regarding the product itself, we're genuinely sorry to hear that you haven't noticed the difference you were hoping for. Your satisfaction matters to us, and we want to make this right.
Thank you again for giving BioRoot Labs a try and for sharing your feedback. We sincerely appreciate the opportunity to help resolve this for you!
Great start
Product appears to be very effective have only been using or about 4weeks and have noticed about a 60 % reduction in pain and a marked improvement in mobility in most joints especially hands and wrists long may it continue
6 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
What wonderful feedback to receive! We’re absolutely delighted to hear that you've had such a positive experience with our Turmeric Curcumin 95 capsules after just four weeks.
Hearing that you've noticed an improvement in your comfort and mobility, particularly in your hands and wrists, truly means a lot to our team. We know how much of a difference feeling more comfortable and staying active can make in everyday life.
Thank you so much for choosing BioRoot Labs and for taking the time to share your experience. We genuinely appreciate your support and hope you continue to enjoy your wellness journey with us. Here's to many more positive days ahead!
For my experience I highly recommend to…
For my experience I highly recommend to my friend and family in the future. Good customer service is really good taking care the problem right away. I'm happy about with all the result.
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It absolutely makes our day to hear such lovely feedback! We’re thrilled that you're happy with your experience and the results, and that our customer service team was able to address your concerns quickly and make things right.
Your trust and willingness to recommend BioRoot Labs to your friends and family mean the world to us. We always strive to provide not only quality products but also friendly, helpful support whenever our customers need us.
Thank you so much for your kind words and for being part of the BioRoot Labs family. Your support truly motivates our team to keep doing our best!
Handled my problem professionally and…
Handled my problem professionally and quickly
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re so happy to hear that our team was able to help and make your experience a positive one! Providing prompt, professional, and friendly customer support is something we truly take pride in.
Thank you for taking a moment to share your feedback. Your appreciation means a lot to our entire team and encourages us to keep delivering the best possible experience. We’re grateful to have you as a BioRoot Labs customer!
Risposta di Biorootlabs
Nothing makes us happier than knowing you had a smooth and hassle-free experience with our team! We believe great customer service starts with clear, quick, and friendly communication, so it's wonderful to know we got that right.
Thank you so much for your kind feedback and for choosing BioRoot Labs. We genuinely appreciate your support.
It was ideal and highly convenient
It was ideal and highly convenient, and it went down easily. Over the past 10 years I have undergone numerous surgeries; taking turmeric daily reduced my inflammation, which helped me move more freely. I would highly recommend it to everyone that I know that it’s an excellent product.
1 settembre 2026
Non scritta su invito
Risposta di Biorootlabs
What a lovely review! We’re absolutely delighted to hear that you've found our Turmeric Curcumin 95 capsules convenient to take and that they've become a welcome part of your daily routine.
It means so much to hear that you've had a positive experience and noticed improvements in your mobility and overall comfort. We understand how important it is to feel comfortable and keep moving freely, especially after going through so much.
Thank you for trusting BioRoot Labs and for recommending our product to your friends and family. Your kind words and support genuinely mean the world to our team. Wishing you continued wellness and many more good days ahead!
I have not previously purchased ant…
I have not previously purchased ant thing before , i received a email offering a pill box to make easy to manage taking the daily dose, but as i take other medication daily so , i dknt have a need for the pill box, thank you for the follow up . Barrie .
3 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Thank you so much for taking the time to share your feedback! We truly appreciate your kind response and completely understand that you already have a daily medication routine in place. The pill box is simply a little extra gesture to make things easier, but we're delighted you let us know. Your support means a lot to us, and we hope you continue to enjoy your Turmeric Curcumin 95 capsules. Wishing you all the very best!
Ive not noticed any difference since…
Ive not noticed any difference since starting to take this medication.
The company are good and fast at dispaching goods
2 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
Thank you so much for sharing your honest feedback! We’re delighted to hear that you’ve been happy with our service and fast dispatch. We’re sorry to hear you haven’t noticed a difference since starting our Turmeric Curcumin 95 capsules, as we understand everyone’s experience can be different. Your feedback truly means a lot to us, and we sincerely appreciate your support and the opportunity to serve you.
Turmeric with xircumin
They seem to be helping. My problem is the delivery time, it takes too long to arrive.
30 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s wonderful to hear that our Turmeric with Curcumin seems to be helping you! Thank you so much for giving our product a try and for sharing your experience. We’re truly sorry that delivery is taking longer than expected. We completely understand how frustrating that can be, and we sincerely appreciate your patience. Your feedback means a great deal to us, and we’ll keep working hard to improve your experience. Thank you for your support!
Turmeric
I feel this may be working but I will keep taking the tablets to confirm
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It's lovely to hear you're starting to notice a difference! Thank you for giving our Turmeric Curcumin 95 capsules a try. Everyone's experience is different, so we appreciate you taking the time to see how you get on. We hope you continue to enjoy your experience, and we're truly grateful for your support!
WOW, this is serious feedback.
I wasn't sure what was happening to my knee pain. I noticed that after almost 3 weeks the pain has eased exponentially. I wasn't going to renew the subscription, but I am afraid that the pain will come back. I will defiantly spread the word. I NEVER give feedback, but I am in love with this product.
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Wow, what an incredible review! We’re genuinely thrilled to hear how happy you are with your experience, and it means so much that you've taken the time to share something so personal with us. Your kind words and willingness to spread the word are truly appreciated. Thank you for giving our product a try and for allowing us to be part of your wellness journey. Your support means the world to our team!
Ordered on the 9th of October and still…
Ordered on the 9th of October and still no sign of the delivery
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We're really sorry to hear your order hasn't arrived yet, and we completely understand how frustrating this must be. We've checked using your name, but unfortunately, we haven't been able to locate an order placed on 9th October. We'd love to look into this further and help get things sorted. Please get in touch with our customer support team with your order details so we can check the tracking updates and provide you with some answers as quickly as possible. Thank you for your patience, and we hope to resolve this for you soon!
Risposta di Biorootlabs
It's always a pleasure to know we've been able to help! We're delighted you appreciated our quick response. We believe looking after our customers promptly and with care makes all the difference. Thank you for your lovely feedback and for supporting us!
Very prompt response actioned straight…
Very prompt response actioned straight away
2 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Thank you so much for your lovely feedback! We’re delighted we could help and get things sorted for you so promptly. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. Thanks again for your support!
Risposta di Biorootlabs
Your kind words really brighten our day! We’re always happy to help and pride ourselves on being there for our customers whenever needed. Thank you for taking a moment to share your experience and for choosing us. We truly appreciate your support!
Good customer service and quick…
Good customer service and quick response thank you .
1 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s wonderful to hear we made a positive impression! We’re so pleased you were happy with our customer service and the speed of our response. We always aim to make things as smooth and easy as possible for our customers. Thank you so much for your kind words and support!
I appreciated the quick and efficient…
I appreciated the quick and efficient help!
22 ottobre 2026
Non scritta su invito
Risposta di Biorootlabs
Nothing makes us happier than knowing we could make your experience a little easier! We’re delighted our team could assist you quickly and efficiently. Your appreciation means so much to us, and we're truly grateful for your trust and support. Thank you!
Took care of my problem
Took care of my problem. Just have too many bottles! Probably see you in June!
1 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Thank you so much for your kind feedback! We're really happy we could take care of your problem and get everything sorted. We completely understand about having too many bottles! We'll look forward to seeing you again in June. Until then, take good care and thank you for being part of our community!
Absolute scam
Absolute scam, very attentive BOT who responds to emails, items never arrived and got a refund after them offering 25% reduction then 50% reduction, BOT's name is Rosie, order somewhere close to home to avoid all this hassle.
1 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re truly sorry for the frustration and inconvenience this experience has caused. We’ve personally checked your order 575357, and we’re happy to confirm that your package is currently in transit! We sincerely apologise for the delay and any confusion along the way. As a gesture of goodwill, please feel free to keep the package once it arrives, at no additional cost. There’s no need to return it. We genuinely value your trust and never want you to feel disappointed when shopping with BioRoot Labs. Thank you for your patience and for giving us the opportunity to make things right. You can follow your shipment here: https://biorootlabs.com/apps/track123?nums=BEST66317805338913
If you need any further assistance, please reach us at info@biorootlabs.com. We truly appreciate you!
Very quick response and an option to…
Very quick response and an option to help with payments
1 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re absolutely delighted to hear that you had a positive experience with our team! We believe great customer care means being there when our customers need us, and we're always happy to find flexible solutions to make things easier. Your appreciation truly motivates us to keep improving and providing the best possible service. Thank you for choosing BioRoot Labs and for taking the time to share your experience!
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