Biorootlabs Recensioni 

Risposta di Biorootlabs

5 giorni fa

Thank you for sharing your feedback with us. We're sorry to hear there was some confusion regarding the recurring subscription.

We'd just like to clarify that the subscription option is presented during checkout, clearly displayed directly above the Add to Cart button. It states: "Save 20% with automatic refills- Shipped every month. No commitment. Cancel anytime." This is intended to make it clear that customers are signing up for a subscription when selecting this option.

The good news is that subscriptions are completely flexible and can be managed or cancelled at any time through our customer portal. Once cancelled, no further orders will be processed or shipped.

To access your subscription, simply click the Manage Subscription tab at the top of our website. There's no need to follow the link in your email. Just make sure to log in using the exact same email address you used when placing your original order.

We hope this clears things up! We truly value your feedback and always want our customers to feel informed, in control, and comfortable with their purchases. Thank you for giving us the opportunity to clarify!

Risposta di Biorootlabs

5 giorni fa

We’re so glad we could find a solution that worked for you! We understand that circumstances can change, and we always want to make the process as smooth and hassle-free as possible. Thank you for being so understanding and for highlighting our team's prompt communication.

Risposta di Biorootlabs

5 giorni fa

We’re so happy to hear you had a great experience with our team! Providing excellent customer service and making sure our customers feel valued is always our priority. Thank you for taking a moment to share your kind words and for supporting us. It truly means a lot!

Risposta di Biorootlabs

5 giorni fa

This is exactly the kind of experience we love to hear about! We’re so pleased our support team could step in quickly and get everything sorted for you. Making sure our customers feel heard and taken care of is incredibly important to us. Thank you for your patience, kindness, and appreciation. It means more than you know!

Risposta di Biorootlabs

5 giorni fa

It’s lovely to know our team made such a great impression! We always strive to make every interaction quick, helpful, and hassle-free, so your kind words really mean a lot. Thank you for taking the time to share your experience and for choosing us. We truly appreciate your support!

Risposta di Biorootlabs

5 giorni fa

We’re delighted our team could get back to you so quickly! We believe every customer deserves prompt and attentive support, and it’s wonderful to know we delivered just that. Thank you for taking a moment to share your feedback. Your support means the world to us!

Risposta di Biorootlabs

6 giorni fa

Your feedback genuinely makes our day! We’re so happy to hear you’re already noticing a positive improvement. We completely understand wanting to give it a little more time, and we truly appreciate you keeping an open mind and sharing your experience with us. Thank you for giving our Turmeric Curcumin 95 a chance and for considering becoming a customer for life! Your support means the world to us. Here's to even better days ahead!

Risposta di Biorootlabs

6 giorni fa

It’s wonderful to hear how happy you are with your purchase! We’re absolutely delighted that our Turmeric Curcumin 95 has been such a great find for your husband. Thank you so much for your lovely feedback and for trusting us with your purchase. We truly appreciate your support!

Risposta di Biorootlabs

6 giorni fa

What fantastic feedback to receive! We’re absolutely delighted to hear you’ve noticed such a positive difference and are happy with your experience so far. Thank you for taking the time to share your results and for putting your trust in our Turmeric Curcumin 95. Your support truly means so much to us! Wishing you all the very best!

Risposta di Biorootlabs

6 giorni fa

This is such lovely feedback to read! We’re absolutely thrilled to hear that you’ve had such an encouraging start and are already noticing a difference in your day-to-day comfort. We understand it can be difficult to try something new when you’ve been struggling for so long, so your trust in us means the world. Thank you for giving Bioroots a chance and sharing your experience. We hope you continue to have a positive experience, and we truly appreciate having you as part of our community!

Risposta di Biorootlabs

6 giorni fa

It’s wonderful to hear that you had such a positive experience with us! We truly appreciate your kind feedback and are delighted that our service was prompt and met your expectations. Your support means so much to our team, and we’re grateful you chose BioRoot Labs for your Turmeric Curcumin 95 capsules. Thank you for being part of our journey!

Risposta di Biorootlabs

6 giorni fa

Your support and kind words truly make our day! We're so happy to know you're pleased with our Turmeric Curcumin 95 capsules. We always strive to provide quality products and an excellent customer experience. Thank you for choosing BioRoot Labs and for taking the time to share your feedback!

Risposta di Biorootlabs

6 giorni fa

We’re delighted to hear everything went smoothly! Providing quick, hassle-free service is something we truly value, and we're glad we could make the cancellation process easy and stress-free for you. Thank you for sharing your experience and for giving BioRoot Labs the opportunity to assist you. We truly appreciate you!

Risposta di Biorootlabs

6 giorni fa

What fantastic news! We're absolutely thrilled to hear that you've had a positive experience with our Turmeric Curcumin 95 capsules. Your feedback means the world to us, and it’s incredibly rewarding to know you're happy with your experience. Thank you for trusting BioRoot Labs and taking the time to share your testimony.

Risposta di Biorootlabs

6 giorni fa

Thank you so much for sharing your honest feedback with us! We're delighted to hear that you've enjoyed our follow-up emails and found them helpful throughout your product journey. However, we're truly sorry to hear about the broken Magnesium Glycinate 3-in-1 capsules. That's certainly not the experience we want you to have, and we completely understand your disappointment. We'd really appreciate the opportunity to look into this and make things right. Your satisfaction means a great deal to us, and we genuinely appreciate you bringing this to our attention!

Risposta di Biorootlabs

6 giorni fa

We're so happy we could make your experience a smooth and pleasant one! Providing prompt, reliable service and making sure our customers feel valued are always top priorities for us. Thank you for taking a moment to share your appreciation and for choosing BioRoot Labs. Your support truly means a lot!

Risposta di Biorootlabs

Aggiornata 6 giorni fa

We’re genuinely sorry to hear that your experience with us hasn't been what you expected, and we appreciate you taking the time to share your concerns.

We’d just like to kindly clarify that our subscription option is clearly displayed directly above the Add to Cart button during checkout, stating “Save 20% with automatic refills- Shipped every month. No commitment. Cancel anytime.” It is presented in the same font and with clear visibility so customers can easily see and select their preferred purchase option.

That said, we completely understand that a subscription may not have been what you intended. We can confirm that the subscription registered under s.*****s@tiscali.co.uk has already been cancelled. Please rest assured that there will be no future subscription orders processed or shipped to you.

For future reference, subscriptions can be freely managed or cancelled at any time through our customer portal. Simply click the Manage Subscription tab at the top of our website and log in using the exact email address used to place your order. There is no need to follow the link in an email to access your account.

Regarding your delivery and concerns about our UK-based advertising, we'd also be happy to look into these matters and provide further clarification. Please reach out to us at info@biorootlabs.com so our team can assist you.

Thank you again for your feedback. We genuinely value our customers and hope we can leave you with a much more positive impression of BioRoot Labs.

Risposta di Biorootlabs

Aggiornata 6 giorni fa

We’re genuinely sorry to hear that you've been left feeling disappointed, and we appreciate you sharing your experience with us. We certainly never want our customers to feel misled or frustrated.

We'd like to kindly clarify that our subscription option is displayed clearly during checkout, directly above the Add to Cart button, with the wording: “Save 20% with automatic refills – Shipped every month. No commitment. Cancel anytime.” This is intentionally positioned prominently so customers can clearly see when they're selecting an automatic refill subscription.

Our subscriptions are designed to offer convenience and savings, but customers are always free to manage or cancel them at any time through our Customer Portal. Once cancelled, no further recurring orders will be processed or shipped.

Regarding your concerns about the product, we're sorry to hear that you haven't experienced the results you were hoping for. We understand that everyone's experience can be different, and we take your feedback seriously.

We've also confirmed that the subscription associated with s***b****@yahoo.co.uk is now cancelled, so you won't receive any future subscription orders from us.

As for the refund, we understand that returning an order internationally, particularly from England, can be inconvenient. Please don't hesitate to contact us at info@biorootlabs.com so we can review your situation and discuss the available options to help resolve this.

You can also manage your subscription by clicking the “Manage Subscription” tab at the top of our website and logging in with the exact same email address used for your original purchase. There's no need to follow any link in our emails.

We'd genuinely appreciate the opportunity to look into your concerns and make things right. Thank you for bringing this to our attention.

Risposta di Biorootlabs

Aggiornata 6 giorni fa

Thank you for bringing this to our attention! We’re sorry for any confusion surrounding the subscription and for the delay in receiving your order. We completely understand how frustrating this must be.

We’d like to clarify that the subscription option is displayed clearly during checkout, directly above the Add to Cart button, with the wording: “Save 20% with automatic refills – Shipped every month. No commitment. Cancel anytime.” This is intentionally placed prominently so customers can see that they are choosing an automatic refill subscription rather than a one-time purchase.

That said, subscriptions are completely flexible and can be managed or cancelled anytime through our Customer Portal. Once cancelled, no further recurring orders will be processed or shipped, so there's no need to worry about future subscription charges.

You can access the portal by clicking the “Manage Subscription” tab at the top of our website. There's no need to follow any email link; simply log in using the exact same email address used when placing your order.

We've also confirmed that the subscription associated with w***l***2@sky.com is now cancelled, so you won't receive any future subscription orders from us.

Regarding your missing order, we'd genuinely love to look into this and help track it down. Please reach out to us at info@biorootlabs.com so our team can check the delivery status and confirm everything is properly sorted.

We truly appreciate your patience and the opportunity to put things right. Thank you for giving BioRoot Labs a try!

Risposta di Biorootlabs

6 giorni fa

We’re genuinely sorry that your experience hasn’t been what you expected, and we truly appreciate you taking the time to share your concerns with us.

We’d also like to kindly clarify that the subscription option was presented during checkout, clearly displayed directly above the Add to Cart button with the wording: “Save 20% with automatic refills – Shipped every month. No commitment. Cancel anytime.” This is positioned prominently so customers can clearly see that they are selecting a subscription when placing their order.

The good news is that subscriptions are completely flexible and can be managed or cancelled at any time through our Customer Portal. Once cancelled, no further recurring orders will be processed or shipped.

We've also confirmed that the subscription associated with c*p**3@gmail.com is now cancelled, so you won't receive any future subscription orders from us.

We also don't want you to be left with products you're unhappy with. You're welcome to return your order to us, and once the return is received, we can arrange a refund for you. Please contact our team at info@biorootlabs.com, and we'll be happy to assist you with the return process.

For future reference, you can access your Customer Portal by clicking the “Manage Subscription” tab at the top of our website. There's no need to follow any link in the notification email. Simply log in using the exact same email address you used when placing your original order.

Regarding the product itself, we're genuinely sorry to hear that you haven't noticed the difference you were hoping for. Your satisfaction matters to us, and we want to make this right.

Thank you again for giving BioRoot Labs a try and for sharing your feedback. We sincerely appreciate the opportunity to help resolve this for you!