Although I take issue with repeat orders and subscriptions which don’t appear to be clear at the point of first purchase, I cannot fault the efficiency of reply’s and sorting issues. My contact was Ro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered 3 tubs of turmeric capsules as a one off. One month later 3 more tubs arrived, that I hadn’t ordered. They con you into a subscription that is hidden PLEASE DO NOT ORDER FROM THIS COMPANY... Leggi di più
L'azienda ha risposto
Ive been suffering knee and joint pain for over a year and was somewhat sceptical of the claims made by Bioroots but thought I would give it a try. Well after one week i can already feel the differenc... Leggi di più
L'azienda ha risposto
About three weeks my hopefully experience and have some good results. Sleeping better as my restless legs have all most gone. I have gone from when sitting on the floor in discomfort to be able to pla... Leggi di più
L'azienda ha risposto
3,9
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I ordered 3 tubs of turmeric capsules…
I ordered 3 tubs of turmeric capsules as a one off. One month later 3 more tubs arrived, that I hadn’t ordered. They con you into a subscription that is hidden
PLEASE DO NOT ORDER FROM THIS COMPANY
I have now cancelled my subscription that I didn’t sign up for… despite them telling everyone that is clearly visible when ordering and I will be seeking a refund
6 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We're genuinely sorry to hear that this experience has caused you frustration, and we appreciate the opportunity to clarify the situation. We certainly never want our customers to feel misled or dissatisfied.
We'd like to clarify that our subscription option is displayed directly above the Add to Cart button during checkout, using the same font and clearly stated wording: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." This is presented so customers can clearly see when selecting an automatic refill option.
Subscriptions are also completely flexible and can be managed or cancelled at any time through our customer portal by clicking the "Manage Subscription" tab at the top of our website. Customers simply need to log in using the same email address used when placing their order. Once cancelled, no further subscription orders will be sent.
We respect your decision to cancel and would be happy to look into your refund request. Please contact us at info@biorootlabs.com so we can review your order and work towards a fair resolution.
We're sorry that your experience has affected your confidence in ordering from us. Your feedback matters, and we genuinely appreciate the opportunity to address your concerns.
Risposta di Biorootlabs
We're thrilled to hear that you appreciated our quick response! We always do our best to assist our customers promptly and make sure every question or concern receives the attention it deserves. Thank you for taking the time to share your feedback and for giving BioRoot Labs the opportunity to help. Your support truly means a lot to us!
Great person roes sorted my problem out…
Great person roes sorted my problem out thank you
6 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It's wonderful to know that your issue was resolved and that you felt well taken care of! We always strive to make sure our customers receive friendly, helpful, and attentive support whenever they need us. Thank you so much for your kind words and for taking the time to share your experience. Your satisfaction means everything to our team, and we truly appreciate your support!
Rosie was great
Rosie was great! She actually paid attention to my email and cancelled the subscription. I told her that I was told NOT to take tumeric and she empathised and was very quick to do as I requested. I was very grateful to her for not hasseling me. She was great!
Laura F.
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We're so pleased to hear that you felt listened to, understood, and well taken care of! We believe every customer deserves genuine care, understanding, and a hassle-free experience, especially when it comes to their personal circumstances. It's wonderful to know that our team was able to assist promptly and respect your wishes without any unnecessary back and forth. Thank you for sharing such thoughtful feedback. We'll be sure to pass along your kind words to our support team. Your appreciation truly means the world to us!
Getting back to me so quick thanks
Getting back to me so quick thanks
6 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We're so happy we could get back to you so quickly! Thank you for taking the time to share your feedback. We truly appreciate your support and are always here to help whenever you need us.
Biorootlabs Supplements
The company Biorootlabs are extremely helpful. I started taking their Tumeric supplement roughly 3wks ago & have noticed that getting up out of a chair or out of bed is so much easier & less painful.
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It means so much to hear you're having such a positive experience! We're absolutely delighted that you've found our team helpful and that you've noticed a difference in your day-to-day comfort. Thank you for giving our Turmeric supplement a try and for sharing your experience with us. Your kind words and support truly mean the world to our team!
Efficient
Clear, understandable system of signing up, getting dispatch notices and tracking. No errors. A strong feeling of an efficient operation.
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We love hearing feedback like this! It's wonderful to know you've found the whole process smooth, clear and hassle-free, from signing up to tracking your delivery. We put a lot of care into making every step as straightforward as possible, so your kind words really mean a lot to us. Thank you for your trust and support!
Risposta di Biorootlabs
We're delighted we could assist you so promptly! Thank you so much for your lovely feedback. We always want to make sure our customers feel heard and supported, and it's wonderful to know we've made a positive impression. We truly appreciate your support!
Very quick response
Very quick response to my question and a very detailed and helpful reply.
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re so happy to hear you had such a positive experience with us! Providing quick, thoughtful, and helpful support is something we truly care about. Thank you so much for your kind words and for taking the time to share your experience. Your appreciation means the world to us!
Very quick service
Very quick service. Very happy with everything
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s wonderful to hear everything went smoothly and you’re happy with our service! We always strive to make every experience quick, easy, and enjoyable. Thank you so much for your lovely feedback and for choosing us. We truly appreciate your support!
So far so good
So far so good , I’m impressed. Less stiffness, less pain . It’s a very good start after only two weeks .
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
This is so lovely to hear! We’re thrilled that you’re off to such a positive start and already feeling encouraged by your experience. Thank you for sharing your progress with us! We truly appreciate your trust and support, and we hope you continue to enjoy your journey with our Turmeric Curcumin 95 capsules.
I emailed with my problem and it was…
I emailed with my problem and it was dealt with immediately.
It was much appreciated.
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re delighted we could get everything sorted for you so quickly! Making sure our customers feel heard, supported, and cared for is incredibly important to us. Thank you for your kind words and for taking the time to share your experience. It really means a lot to our team!
Risposta di Biorootlabs
We’re so glad we could be there to help when you needed us! We always do our best to respond promptly and make sure every customer feels valued and supported. Thank you for your lovely feedback and for choosing us. Your support means so much!
Rosie you are fantastic at your job
Rosie you are fantastic at your job. Very swift reply with great information and as I am not good with teck she sorted out my order. Great customer service Thank You
5 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
What a wonderful review to receive! We’re absolutely delighted to hear you received the help and support you needed and that everything was made easy for you. Making sure our customers feel comfortable, understood, and well looked after is what we’re all about. Thank you so much for your appreciation and kind words. It truly makes our day!
I like the customer service aspect
I like the customer service aspect. I believe the capsules are helping me as the pain has reduced a little bit.
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s so lovely to hear that you’re happy with our customer service and feeling encouraged by your experience so far! We truly appreciate you sharing your feedback and are delighted that you feel supported throughout your journey. Thank you for giving our Turmeric Curcumin 95 capsules a try and for placing your trust in us. Your support means the world!
Very professional
After I submitted my request to cancel my subscription, there was no pressure or challenge to change my mind.
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re so pleased to hear you felt respected and well looked after throughout the process! We believe every customer deserves friendly, professional service with no pressure, whatever their decision may be. Thank you for taking the time to share your experience. We genuinely appreciate your feedback and wish you all the very best!
Made an error with this order so…
Made an error with this order so unfortunately had to cancel. Biorootlabs responded immediately and cancelled the order before shipping.
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
We’re so glad we could step in and help quickly! Thank you for your understanding and for giving us the opportunity to put things right. We always want our customers to have a smooth and positive experience, even when something doesn’t go as planned. Your appreciation means a lot to our team, and we truly hope to welcome you back to BioRootLabs again soon!
The speed of which my question was…
The speed of which my question was answered
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
It’s wonderful to hear we could get back to you so quickly! We truly believe that prompt, helpful communication makes all the difference, and we’re always happy to assist with any questions. Thank you for taking the time to share your experience and for choosing BioRootLabs. We really appreciate your support!
Excellent service
Excellent product and very helpful staff. Would recommend
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Nothing makes us happier than knowing you’re pleased with both our products and service! Thank you so much for your kind words and recommendation. We put our heart into making sure every customer feels supported and receives the best possible experience. Your support truly means the world to us, and we look forward to serving you again!
Speedy response to my query…
I wrote an email with a query and received the clarification I needed within minutes. That was impressive 😊
4 novembre 2026
Non scritta su invito
Risposta di Biorootlabs
Nothing makes us happier than knowing we could make your experience a smooth one! We’re thrilled our team was able to provide the answers you needed so quickly. We always want to make sure our customers feel supported and well taken care of. Thank you for your lovely feedback and for choosing us. We truly appreciate you!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.