An excellent response! My call was answered immediately and efficiently and now I feel reassured that my defunct microwave oven is in safe hands. I look forward to the next step in the process. MHL
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Customer service was very helpful and pleasant, And Rosanna was extremely helpful She explained everything as she took me through the application So a big thankyou to her
L'azienda ha risposto
I called to make a claim because my gas oven had stopped working. I called the help centre, the customer service assistant was great. He was empathetic and dealt with my claim with ease. He didn’t rat... Leggi di più
L'azienda ha risposto
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow m... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Informazioni di contatto
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Regno Unito
- 08007797444
- bigwarranties.co.uk
4,6
Eccellente
5K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Rosanna was fantastic great service…
Rosanna was fantastic great service looking forward to being insured 🙏
7 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks Liam, it's great to know your mention of rosanna was fantastic great service made a difference. We appreciate you saying that.
The BIG Warranties Team
Risposta di BIG Warranties Ltd
Thanks Kenneth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Risposta di BIG Warranties Ltd
Thanks Joy, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very pleasant and helpful
Very pleasant and helpful, answered questions.
6 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks Linda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful
Very helpful, let me talk through and raise the claim on the phone vs leave me to do it online. It was a potential safety issue and he recognised it was important I spoke to someone
3 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks Alison, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service from Gemma
Excellent service from Gemma, very knowledgeable and explained things well. Highly recommend this company.
2 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks Marjorie, it's great to know your mention of excellent service from gemma made a difference. We appreciate you saying that.
The BIG Warranties Team
I was very impressed with the way Helen…
I was very impressed with the way Helen explained everything to me and answered all my questions.She was very friendly but also very professional.She is a credit to her Company.
1 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane
The lady that I dealt with “Jane” was very helpful and professional
1 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks Nick, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Big warranties
The lady that spoke to me was so easy to talk to, so helpful and friendly. Rosanna I'm sure her name was.
1 luglio 2026
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Risposta di BIG Warranties Ltd
Thanks, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Risposta di BIG Warranties Ltd
Thanks Linda, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Great
Great! it’s definitely 5stars for me, very helpful Friendly …would recommend your service ..Harry helped above and beyond
29 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Janet, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Repair to our cooker,excelent service…
Repair to our cooker,excelent service by Antoney O.engineer.
26 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Linda, it's great to know the engineer's help made a difference. We appreciate you saying that.
The BIG Warranties Team
Policy changes
I spoke to someone called Jane who spoke clearly and very informative about my policy and the changes to it. Made me feel at ease and able to understand what was being said to me.
29 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Joanne, it's great to know the phone support made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was fantastic…assessed all queries…
Jane was fantastic…assessed all queries and requirements expeditiously!
29 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Raashid, it's great to know your mention of jane was fantastic assessed all queries made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and straight gorward
26 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful friendly and knowledgeable…
Very helpful friendly and knowledgeable pleasure to deal with
26 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Terrance, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Clear information and very helpful
26 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
It was so helpful to ring and get…
It was so helpful to ring and get through to a very helpful human at the first time of asking. Customer service is so much better with real staff with whom you can chat normally.
26 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Anthony, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent experience
Excellent experience. Lucas was patient professional kindly and helpful
24 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Helen, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
First class customer service
First class customer service from a pleasant lady who dealt with my claim efficiently
24 giugno 2026
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Risposta di BIG Warranties Ltd
Thanks Graham, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
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