Quick delivery, stunning quality and the team has been helpful when I was looking for the new tracking number I’ve just sent an email and they provided for me. That was my second time ordering with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was anxious again that this hair would look magnificent and beautiful on the website, and that I would be disappointed upon the arrival of my order. But wow, this hair has exceeded all expectation... Leggi di più
I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... Leggi di più
This is the second time ordering from BGMgirl. I initially ordered the 9x6 M-cap kinky straight hair,32 inches with 250% density. However, the processing time took almost two weeks. So I reached out t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.
Informazioni di contatto
4,5
Eccellente
1635 recensioni
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Best hair ever you want be disappointed
Best hair ever you want be disappointed
6 maggio 2025
Non scritta su invito
Hair quality always great
Hair quality always great. Wear and go options are very easy to install and beginner friendly. Price is affordable.
22 agosto 2025
Non scritta su invito
Great wigs
I got my wig a few days ago and I have to say the quality is top notch. I ordered a straight glueless wig and it came out as good as the pictures. I’ll definitely be ordering from them again
19 agosto 2025
Non scritta su invito
I love their hair so much
I love their hair so much, I’ve ordered 3 wigs from them this far, and all of them have been amazing quality- their customer service team is also top tier, they always keep you updated on your order and send cute messages to you after placing orders/ and I also love their customer service freebies that comes with the wigs!! Love love love 2000/10
13 maggio 2025
Non scritta su invito
I ordered my hair ordered my hair , and it was delivered on time. Exactly what I saw was what I got . The hair was given , luxury ✨️ 😍. This is the right plug to purchase any type of your hair. Am o
I ordered my hair , and it was delivered on time. Exactly what I saw was what I got . The hair was given , luxury ✨️ 😍. This is the right plug to purchase any type of your hair. Am ordering another one right away.
1 agosto 2025
Non scritta su invito
Hey yall I ordered my hair on the first…
Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me know 🙏🏾🥲 update: I finally got my hair it’s really good, it does shed a lot but the quality is not bad 🥰
7 agosto 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi,
We understand your concern — ordering online can feel a bit nerve-wracking! We’re happy to reassure you that we are a legitimate store and many customers have shared their positive experiences.
Orders normally take 3–7 working days to process and are shipped out as soon as they’re ready. Shipping time will depend on your location, but we’ll provide tracking so you can follow your package every step of the way.
If you’d like, please share your order number with us via email: service@bgmgirl.com and we’ll be happy to check the status for you.
Great experience and worth the purchase
Really had a great experience with this company. They actually reached out to me after I placed the order to confirm my address before shipping and that was actually nice. Hair was delivered really fast and had no weird smell. It feels so soft and natural and you wouldn’t even be able to tell it’s a wig when I style it. Definitely worth the purchase.
30 giugno 2025
Non scritta su invito
lost package
I used to really appreciate this company until I had my daughter baptism , they “sent” the order after the baptism on top of it I didn’t even receive it and the company didn’t really care and ask me to figure out where my order is!!! Even though I explained couple of time they didn’t seems to care , nor try to find a solution…. Telling me I’ll receive a gift(probably some Wig cap) when I order again.. lol like I lost my money but you guys want me to spend more money for me to receive a gift to fix another issue back then.
Anyway I’m really disappointed by the customer service and the company itself!
3 luglio 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi,
We’re very sorry to hear about your experience and understand how disappointing it must have been, especially for such an important occasion. This is not the level of service we strive to provide.
We’d like to look into this further and find a better solution for you. Could you please reach out to us directly at service@bgmgirl.com with your order details so we can review what happened and assist you properly?
Your feedback is very important to us, and we will do our best to make things right.
I was skeptical at first because it was…
I was skeptical at first because it was my first purchase but everything went smoothly, my hair came on time and the color was exactly what I paid for
25 luglio 2025
Non scritta su invito
This is the second time I have ordered…
This is the second time I have ordered hair from this place and this is my second experience with their wigs just being garbage.
It’s just coming out in clumps.
25 luglio 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi,
We’re truly sorry to hear about your experience. This is definitely not the quality we aim to provide. All our wigs are carefully checked before shipping, but shedding can happen due to various reasons such as friction, tangle, washing methods, or product buildup. We'd really appreciate the chance to look into this for you. Please contact us with more details and photos at service@bgmgirl.com, and our team will do our best to help make this right for you.
Firstly the Customer Care is 5 Star…
Firstly the Customer Care is 5 Star they communicate with you every step of the way until you receive your hair.The Quality of the hair is really good and hair doesn't smell or shed off.Will definitely be ordering again.
19 giugno 2025
Non scritta su invito
Not happy with the Smell
First let me start off with delivery was very quick which I liked. I was excited to receive this wig because I like the style and I wanted to try out different companies. However, this wig smells like old fish grease, I am confused by that because this is the first time I had such and experience. So now I'm stuck with a useless product. Lesson learned.
18 luglio 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi ,
We’re truly sorry to hear about your experience. This is definitely not the impression we want to leave, and we completely understand your disappointment — especially when you were excited to try something new.
The odor you mentioned may have been caused by heat or packaging during transit, and while it’s rare, it can occasionally happen. A gentle wash with a mild shampoo or conditioner usually resolves it quickly, and we’re here to help if needed.
Please feel free to reach out to us directly via this email: service@bgmgirl.com— we’d love the chance to make this right for you. Your feedback is valuable, and we’ll continue working to improve.
Warm regards,
I love this hair brand
I love this hair brand. I generally only order from them. The price is wonderful. The quality is great and they have everything that you need all in one place there's no hassle there's nothing to it. It's just an amazing brand and the shipping. It doesn't take forever it's here like three days. I love it. I love the quality. I love the price. I love the brand.
19 luglio 2025
Non scritta su invito
I wish I could give ZERO stars (NOT 100%) HUMAN HAIR ..
I wish I could give ZERO stars ! I spent $331 for 4 bundles of hair 28/30 inches. When I received the hair I saw that quality was bad it was tangled and shedding , it almost felt like a mix blend.
I reached out then sent video of the hair and my disappointment. They responded with its 100%human hair which is NOT . I co-washed it even used silicon and that did nothing. The hair I had to install it as I had a trip and had no other options.
The hair was horrible and ruined my trip as the hair kept tangling , shedding , matted , just horrible. For the amount of money I spent to be given this bad quality hair is wrong . I was offered $35 refund which is a slap in the face. I will NEVER ORDER AGAIN from this company.
They have poor customer service and bad quality hair. They also insulted my intelligence by telling me how to maintain and take care of the hair.
Please DON't WASTE YOUR MONEY
16 giugno 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi,
We’re truly sorry to hear that you were disappointed, especially after placing your trust in us for such an important trip. That’s never the experience we want any of our customers to have.
We want to clarify that we only use 100% human hair, and each bundle is inspected before shipment. However, we understand that issues can still happen during transit or after installation.
We offered a partial refund as a gesture of goodwill and truly hoped it would help improve your experience. We understand it wasn’t enough for you and apologize again for any frustration caused.
Your feedback has been shared with our team, and we’ll continue to work hard to improve both product and service. Please feel free to reach out if there’s anything further we can do. This is our email address: service@bgmgirl.com
Warm regards,
Sexy looks ❤️🥰
I love the hair
The texture was great . Ohh the color 👌❤️❤️
It rely gave me a sexy looks❤️❤️❤️❤️❤️❤️
I wore it to an event and I got a lot of compliments..
28 giugno 2025
Non scritta su invito
The hair was so nice 😍😍😍😍
1 luglio 2025
Non scritta su invito
The wig was perfect
The wig smelled so good, amazing cap construction, came pre curled, pre bleached, pre cut and layered I loved everything about it❤️I would order again this is my favorite hair company
12 giugno 2025
Non scritta su invito
love the hair so much!
love the hair so much!! super long and natural, easy to style and install.
19 giugno 2025
Non scritta su invito
I didn’t receive the wigs
I didn’t receive the wigs, I have been in constant communication with bgm and dhl, no refund no redelivery… order from ISEE instead
24 maggio 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi, we're truly sorry to hear about your experience. While tracking usually confirms delivery, we completely understand how upsetting it is not to receive your order. We’d love to look into this and help resolve the issue. Don't hesitate to get in touch with us directly via email service@bgmgirl.com with your order number or contact details so we can start an investigation and explore a solution for you. We care about our customers and want to make this right.
These reviews got to be lies
These reviews got to be lies! I wore my wig for the first time and by the end of the night it was matted so bad! Definitely not 100% human hair it looks horrible for the amount of money I spent
I WISH I CAN ADD THE PICTURES
11 giugno 2025
Non scritta su invito
Risposta di Bgmgirl Hair
Hi,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is definitely not the result we want for any of our customers.
We want to clarify that our wigs are made with 100% human hair, but matting can happen due to various reasons such as friction, weather, or product buildup. We'd love the chance to better understand what happened and help you fix the issue if possible.
If you’re open to it, please contact us directly and share the order number with some photos — we’re more than happy to look into this and offer a solution that works for you. Our email address is service@bgmgirl.com
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