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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Quick delivery, stunning quality and the team has been helpful when I was looking for the new tracking number I’ve just sent an email and they provided for me. That was my second time ordering with... Leggi di più

Valutata 5 stelle su 5

I was anxious again that this hair would look magnificent and beautiful on the website, and that I would be disappointed upon the arrival of my order. But wow, this hair has exceeded all expectation... Leggi di più

Valutata 4 stelle su 5

I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... Leggi di più

Valutata 5 stelle su 5

This is the second time ordering from BGMgirl. I initially ordered the 9x6 M-cap kinky straight hair,32 inches with 250% density. However, the processing time took almost two weeks. So I reached out t... Leggi di più

Dettagli dell'azienda

  1. Negozio di parrucche

Scritti dall'azienda

BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1635 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

BGM Girl Hair Stole from me.

I ordered 2 wigs from them and they only shipped one and tried to blame the theft on the courier company when they completely omitted the second wig from the order. I asked for a refund, I was patient and polite at first while going extra lengths to give them what they need in order to process the refund but they refused to compensate me for the stolen wig.

23 dicembre 2025
Non scritta su invito
Logo di Bgmgirl Hair

Risposta di Bgmgirl Hair

Hi,
Thank you for your review. We’d like to clarify the situation for transparency.

Both items were shipped together in one sealed parcel. The carrier’s records show the parcel weight as approximately 0.8 kg, which matches the combined weight of the two hair items. This confirms that both products were packed and dispatched at the time of shipment.

If only part of the contents was received, we kindly ask that you please recall whether the parcel arrived fully sealed, or if anyone else may have opened it after delivery. In this case, it’s important to file a claim with the carrier as soon as possible, as missing contents after delivery fall under their investigation process.

We are absolutely willing to assist by providing all shipment details and supporting the carrier investigation to help resolve this matter fairly. Please contact our support team so we can continue helping you follow this up. service@bgmgirl.com

Valutata 5 stelle su 5

Great quality wig and smooth experience

I’m very happy with my purchase from BGMgirl Hair. I ordered the Afro Curly 3 In 1 Half Wig and the quality truly exceeded my expectations.

The hair is soft, full, and looks very natural. I washed the hair and it held up beautifully, maintaining its curl pattern and softness. I also had the wig cut into layers, which made it blend even better and gave it a more natural, flattering shape. Styling was easy and the invisible hairline really makes a difference. Besides the product itself, I was also very satisfied with the service and the overall process. Everything went smoothly, from ordering to delivery, and communication was clear and professional.

Overall, a great experience and I would definitely recommend BGMgirl Hair to anyone looking for quality wigs and reliable service!

29 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

WORTH IT ❤️

Customer service is excellent and most importantly the wigs are amazing! It is very high-quality, super soft, easy to style and install. I love this hair and 100% recommend, you will not be disappointed! 😍

23 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

My Grad Hair!

When i first bought the hair, i wasn’t sure how it’ll seat on my face cause i’m so accustomed to curly hair but when i installed it….phewww!

6 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Their water wave wig is a true 10/10!!

Their water wave wig is a true 10/10!!! The curls are popping, the lace melts with ease, the hair is so soft & it includes everything you need to slay 💅🏽. Has an adjustable drawstring on the inside so say bye bye to those loose wigs girl✨. Lace is already precut & i have YET to use a hot comb to install her because she is plucked to perfection 😍. You literally don't even need a hairstylist for the install. Definitely recommend!

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The kinky curly half wig 20inch has…

The kinky curly half wig 20inch has left sooooo many persons in aww thinking it’s my real hair , a lot of persons have asked repeatedly where I got the hair or if I have a link to the hair because it’s just so amazing!.

24 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had an amazing experience with this…

I had an amazing experience with this company! The customer service was absolutely outstanding. The representative who helped me was incredibly kind, patient, and truly went above and beyond for me. She answered all my questions with so much care and made sure I felt supported throughout the entire process.

She helped me switch my wig to a different length, explained everything clearly, and even assisted me with the price difference. She kept me updated at every step and made sure my order would be shipped as fast as possible. I genuinely felt like she cared about my situation. She was so sweet that she even wished me an early happy birthday, which made my day!

It’s rare to find customer service this warm, professional, and helpful. I’m so grateful for her kindness and for how smoothly everything went. I will definitely be ordering from this company again, and I highly recommend them to anyone looking for great service and quality products. Thank you so much for everything!

16 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Order in customs over 10days…

My order has been in customs for over 10 days. Wasted time and money! I will ask for refund as soon as I (if I ) receive it, watch the refund cost more than this whole situation is worth.

11 novembre 2025
Non scritta su invito
Logo di Bgmgirl Hair

Risposta di Bgmgirl Hair

Hi, we’re really sorry to hear about the delay — we completely understand how frustrating it is when customs hold a parcel for so long. Sometimes international customs inspections take longer than expected, and unfortunately, that’s beyond our control.

Please reach out to us at service@bgmgirl.com with your order number so we can help track it and make sure you receive it soon. We’re here to assist and will do our best to make things right for you.

Valutata 5 stelle su 5

I'm obsessed with this wig

I'm obsessed with this wig. I got so many compliments while i was on holiday and it was so easy to install. You can easily achieve the 'wet Look' with this hair! I love BGM hair, definitely 10/10 quality! 5 stars

7 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Horrible Customer Service

I placed an order for a wig several weeks ago and have yet to receive it. Despite multiple attempts to resolve the issue, the company has refused to issue a refund and continues to give me inconsistent responses. I previously ordered from them without any issues, which made me trust their service based on past experience and positive reviews. Unfortunately, this recent experience has been very disappointing — their customer service is unresponsive, and when they do reply, they fail to address or resolve the problem. I want to caution others to be careful before purchasing from this company.

13 ottobre 2025
Non scritta su invito
Logo di Bgmgirl Hair

Risposta di Bgmgirl Hair

Hi,
We’re truly sorry to hear about your experience and completely understand how upsetting it must feel to wait so long for your order. This is never the kind of experience we want any of our customers to have — especially someone who has trusted and supported us before.

Sometimes international shipments can be delayed due to customs or carrier handling, but we’ll do everything we can to help you locate the parcel or arrange a proper solution.

Please email us at service@bgmgirl.com
with your order number so we can look into this personally and assist you right away. We really appreciate your patience and understanding, and we’ll make sure you’re taken care of.

Valutata 3 stelle su 5

Interesting wigs

Beautiful wigs ! But their wavy wigs after a wash lose their curls.

4 novembre 2025
Non scritta su invito
Logo di Bgmgirl Hair

Risposta di Bgmgirl Hair

Hi,
Thank you so much for your kind words and honest feedback! We’re glad you love our wigs.

For the wavy textures — yes, after washing, the factory styling can loosen a bit. This is normal since the curls are set without harsh chemicals. To bring the waves back, we recommend applying a little curl-defining cream, then lightly scrunching the hair while it’s damp and using a diffuser or curling wand on low heat.

We truly appreciate your support and always want you to have the best experience. If you ever need styling tips or help, please feel free to reach out to us at service@bgmgirl.com
— we’re happy to assist!

Valutata 5 stelle su 5

This half wig is amazing—people kept…

This half wig is amazing—people kept asking if it was my real hair! It had barely any smell and was super full, true to length, and soft right out of the bag. I didn’t even layer it, and it still looked so good. The drawstring made it really secure, and I wore it all day without worrying it would slip off. The curls are juicy and bouncy with minimal shedding. Definitely worth it!

12 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I am highly disappointed with how long…

I am highly disappointed with how long my package has taken to reach me. I placed my order with high expectations, but the delivery time has been far longer than I was led to believe. Communication and updates have been poor, and the delay has caused a lot of frustration. I had hoped for a smoother and more reliable service, but unfortunately this has not been the case.

1 settembre 2025
Non scritta su invito

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