I felt like BetterBatt, Customer Service agent Shine in particular, went above and beyond to assist me. Shine worked with me to figure out the exact product I needed and helped me to fix an order... Leggi di più
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Scopri cosa dicono le persone
Received a faulty battery, but the customer service was excellent and fast. They sent another battery, would use again and highly recommend. Aussie company.
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Leggi di più
Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christm... Leggi di più
Dettagli dell'azienda
- Negozio di batterie
- anche in
- Fornitore di toner
- Negozio di accessori per computer
- Negozio di elettronica
Informazioni fornite da varie fonti esterne
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informazioni di contatto
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very professional in handling my issue.
Very professional in handling my issue.
Very understanding and respectfull.
Will definitely come back for more.
Great service
I ordered a battery which I, later that day, found I did not need. They answered my email saying the would refund my money which they did immediately
Great communication all the way…
Great communication all the way through.
They let me know when I was enquiring about a product that it was on back order and wouldn't be in store until the following week. Once I ordered they sent me updates regularly and then posted promptly once it had arrived. Best customer service!
Quick and friendly responses from staff
Very prompt & pleasant responses from the staff at Better Batt (after ordering a battery which was on backorder), which along with the very quick shipping, I was very grateful for.
great service
Ordering procedurewas straightforward.
Communications excellent
thank you for the follow up and the…
thank you for the follow up and the professional service. The batteries are safely installed in the units. It’s been a pleasure doing business with you And your company.
Great customer service with a prompt…
Great customer service with a prompt reply to my query
Awesome customer service <3
Awesome customer service <3
Items came faster than said
Good service good product arrived on…
Good service good product arrived on time, battery and charger working perfect thanks
Easy and up front
Quick, accurate response and follow up to email enquiry. Helpful lady when placing phone order. Very easy and straight forward. 🍄
Query which was answered promptly
I had a query on my order which was promptly answered, also my order has now arrived and is exactly what I had ordered, not like some other on line stores recently. Strongly recommend Better Batt and will use again in the future when needed. Cheers Steve
Quick delivery and arrived safely
Quick delivery of my order (HP computer battery), packed carefully to protect it in transit
Failed to deliver and then insisted it…
Failed to deliver and then insisted it was my responsibility to chase down the courier company as per their T&C's. Think you'll find under Australian Consumer law that it's the responsibility of the sender not the customer to do tis - irrespective of whether it's in your T&C's or not (which by the way, makes your T&C's illegal under AU Consumer Law)
They said they would have to wait until it's delivered before they can provide a refund! (oh the irony) . Had to state that this will be passed to the Office of Fair Trading before they would agree to a refund.
Used mail and call to contact them and…
Used mail and call to contact them and I got great service 🫡
They provide great service from real people
Rapid delivery, exactly what I ordered, and they called me without asking to combine my two separate orders so I would save postage costs. Remarkable.
Avoid
On Sunday 5th November 2023 I purchased a Panasonic Lumix DC-FZ80 Charger Replacement (Wall + Car Cord) for $19.99 with postage of $9.10 but they lied to me and told me that they sent the item when they never did so I wouldn't trust them. On Wednesday 15th November 2023 they give me a refund even after I had to fight for it.
Great Customer Service and fast…
Great Customer Service and fast delivery. Thabk you so much 😁
Great service, even when they couldn't make a sale
Couldn't find my laptop on the site, so mailed support. Couldn't identify from model alone so asked for either details, or a photo. With a very confusing label, I just sent a photo. VERY quick response advising the part number I needed, sorry we don't carry these, but try here. So excellent support, even when they didn't make a sale.
A completely unasked for refund
I received a completely unasked for refund for a battery that I had been unable to use for no fault of Batter Batt.
My device failed AFTER I had installed their battery. It worked long enough for me to be sure it was not a fault with the battery but another unrelated issue. Despite that fact that the battery supplied had been opened and used (albeit briefly) and that I made no claim against them Batter Batt went ahead with the refund on a goodwill basis.
Excellent service
Excellent service, quality and price. Great company to deal with
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