Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Bestvibe.co.uk. (Based in Hong Kong CH.) Warehouse in England UK. Ordered and Paid for 'Ashley Doll' . £791 !! Recieved the WRONG doll. Looked absolutely nothing like in the pictures (w... Leggi di più

Valutata 5 stelle su 5

This companies products make for an "interesting experience" and one that every full blooded (literally) male should try. The first use was what one would call "mind blowing" and something that you w... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Second time buying from bestvibe uk, so far very reliable, you can follow the process all the way up to delivery and have been a joy to purchase from them.

L'azienda ha risposto

Valutata 5 stelle su 5

Update: My order arrived in exactly 1 week after ordering! Was skeptical because of the reviews but the item came through. I'm happy with my purchase. I'd recommend this website despite the mix review... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di giocattoli erotici

Scritti dall'azienda

About Bestvibe 👋 Welcome to Bestvibe — where Better Products, Smarter Solutions, Trusted Service meet your intimate journey. We believe intimate experiences should never feel cheap, shameful, or rushed. Everyone deserves safer exploration, genuine pleasure, more comfortable connections, and service you can count on. That’s why Bestvibe was created: to redefine the adult wellness experience with higher-quality products, user-first solutions, and thoughtful, respectful support. As a "value innovator" in the adult wellness industry, we stand against low-quality knockoffs, overpriced markups, and intrusive marketing. Instead, we’re committed to better quality at the same price, better value for the same quality, and a complete, stress-free shopping experience. In our 15 years of service, we’ve earned the trust of over 1,609,289 users across mature markets including the US, UK, Germany, France, the Netherlands, Italy, Spain, Japan, and more. We curate a diverse range of products to suit every desire — from body-safe toys and sensual lingerie to premium condoms and lubricants. Whether you’re exploring solo or with a partner, you’ll find options to match your comfort level and curiosity. Your privacy and peace of mind are our top priorities. Every order is shipped in plain, unmarked packaging with no sensitive branding, paired with fully transparent, trackable delivery. Your intimate journey stays completely confidential. To make your experience smooth and worry-free, we offer: 📦180-day hassle-free returns for all eligible orders We also believe in empowering you with knowledge. Explore our buyer’s guides, honest product reviews, and community insights to learn more about your options, all without the awkwardness. We’re here to help you feel confident, curious, and cared for every step of the way. Elevate your intimate moments with Bestvibe — where wellness, education, and fun come together seamlessly. Discover your happiest, most authentic self with us. 😊


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

394 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(394)

94 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best Toy Ever

Best Toy Ever!
Honestly, I can't describe how easy the whole process was and I've not stopped using it since it arrived 😂

6 agosto 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

As a OF model this is the best toy company I worked with!

As an Onlyfans model I get a bunch of requests to try out sextoys but since a while I settled to only work with bestvibe because I actually feel good recommending their toys. They just have the best and most interesting toy collection + all of their toys are great quality and the greatest thing about them is the amazing customer support and super fast delivery time. I'm always super excited to receive a new toy from them!

24 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

I loved the products

I loved the products, they have extremely good quality, and shipping was fast and very well packaged

12 giugno 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

This thing was freaking insane

This thing was freaking insane. One of the most fun toys I have used. I wasn't sure about it the first time I got it but when I used it it blew my mind. Suprised it didn't come with any lube. Most of the toys I've had came with it but outside of that it's something I would totally recommend you get if you're looking for a unique experience with a new toy.

13 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

My favorite toy

The butt part is is nice, it’s about the same as other toys, but the other part is amazing! It’s the perfect length and girth, and you can bend it to have a different curve! Love it it’s lots of fun to use.

7 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

It is Wonderful

I love this sex toy because it a perfect tool for pleasure. I use it almost everyday. I like the different modes of movement and of intensity, so with them I never feel bored. I recommend it also because I love the texture inside the toy. It´s so estimulating!

17 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

I received this toy in the mail last…

I received this toy in the mail last week and was dubious whether it was going to be any good. I’ve never used one before and lo and behold, after I unpacked it and it attached it to my cock it made me orgasm Within 60 secs
No that you want to orgasm after 60 seconds all the time
with this product you can reverse it. You can increase the speed or decrease the speed. It’s quite a work of art the technology in it and was quite easy to clean. I highly recommend this.
I look forward to using it again and again and again

15 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Love this toy

Love this toy

11 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

THIS TOY IS AMAZING!!

THIS TOY IS AMAZING!!! I HAVEN’T STOP PLAYING WITH IT SINCE I RECEIVED IT!!! I’M MORE THAN LIKELY GONNA HAVE TO GET ANOTHER ONE, CAUSE I’M GONNA WEAR THIS ONE OUT!!!

7 luglio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Waiting for item

Hi I waited for a item a few days so I email them they let me know It was pending still and they said the item was delay because of reasons. But I got my item in the same week and give me a tracking number so could track it they got bk to me quick over the email I sent them as I was getting worried that it was stuck on pending still for a few days but it got delivered when I email them as soon as. Which was good and there customers service was great and very professional and understanding where as I was worried that the item would never come but they assure me it was and put my mind at ease. The only thing that was worried me was that pending sigh but apart from that I got the item within the same week and customer service was great. 😊👍

16 giugno 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Greatcustomer service

Product fault rectified effectively great customer service

12 giugno 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 1 stelle su 5

Relevant Information.

I placed an order for one of their products on 14/05/24, after a week of waiting nothing had arrived so I started to think that it was a scam.

I cancelled the order after trying to find out the status of the order, their live chat service is useless for trying to get relevant information as it is a bot.

I then get an email letting me know my order was suspended plus some extra information saying that they had an unexpected fire at their warehouse, now this is a major red flag for me.

They offered to ship the product when it was back in stock but due to the fire I was not taking the chance because if the fire was started by a defective product I am taking zero chances.

I asked for a full refund and they refunded me in full that's the only good thing I can say.

24 maggio 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Sorry for the inconvenience of the late shipping.

My apologies for hearing the order feedback may not meet your expectations on this occasion.
We also apologize for the response delay.

As you know, due to our warehouse in Cannock being burned down, we are unable to fulfill your order as scheduled.

In view of the sudden nature of this time, we have been working hard to solve the aftermath and expedited the secondment of goods from other warehouses.

In addition, due to the increase in email inquiries caused by this special time, our after-sales team is also actively responding to your appeals.

Last, we noticed that your order was refunded as you requested.

If you have any questions, you can contact our email address: service@bestvibe.co.uk. And our after-sale team will try their best to read your message within 48 hours.

Looking forward to hearing from you soon.

Valutata 5 stelle su 5

Excellent products and satisfaction guaranteed - BV a great supplier!

The products this company offer and supply are excellent + the service and support with any queries. I did have a query on one item but received a replacement promptly, thank you Best Vibe.
Great sex toys/aids - join me and enjoy the satisfaction and fun when using them. I will be back online for more purchases - well done BV.
David

28 aprile 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Ordered by mistake

Ordered by mistake and forgot the discount code , so ordered again (with the code) and asked to refund first order, which they did in 48 hours. Will always use again now.

20 aprile 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Excellent products and brilliant…

Excellent products and brilliant customer service

9 aprile 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

No stranger to buying here

No stranger to buying here

No stranger to buying here, and as always, the toys are fantastic. Loving the discreet packaging too

5 aprile 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 4 stelle su 5

Had a problem with delivery which was…

Had a problem with delivery which was corrected by bestvibe with good results and compensated with treats as an apology happy to keep ordering from them with peace of mind 👍

29 marzo 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 1 stelle su 5

Useless

Useless. Only word you can use for this shower.

19 marzo 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

My apologies for hearing the review may not meet your expectations on this occasion.
We are struggling to improve your shopping experience and wouldn't be able to do this without your valuable feedback.

We want to solve your problem, but we cannot confirm your order quickly.

If possible, could you please provide us with your order number so that we can quickly confirm your order?

What's more, if you have any questions, you can contact our email address: service@bestvibe.co.uk. And our after-sale team will try their best to read your message within 48 hours.

Looking forward to hearing from you soon.

Thanks & regards!
Bestvibe UK

Valutata 4 stelle su 5

Product Y76119 is lovely!

I purchased a product Y76119 from the store. After a few days it developed a fault. Best vibe responded quickly and within a few days I had the replacement. Their messages to me were really polite and apologetic.The product itself is lovely and I can thoroughly recommend it. I particularly enjoy the suction stimulation!

10 marzo 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

Valutata 5 stelle su 5

Lovely Store and Service

I was wary at first, but I had no need to be. Customer service was amazing, responsive and respectful. They helped me refund my first order (I didn't want it anymore) and reassured me after my second order was dispatched. Might I add it was sent out in about 24 hours, and arrived the next day! The product itself is great for the price I paid too. Thank you.

13 marzo 2024
Non scritta su invito
Logo di bestvibe.co.uk

Risposta di bestvibe.co.uk

Hi there,

Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!

Thanks & regards!
Bestvibe UK

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