Best Deal Car Hire Algarve Recensioni 

105
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Absolut empfehlenswert! Kein Gelaber, kein Versuch uns noch irgendetwas auzuquatschen wie Versicherungen etc. Freundlich und gut englischsprechrnd. Transfer zum und vom Flughafen problemlos un... Leggi di più

Valutata 5 stelle su 5

Have hired cars many many times during the past 40 years in Faro. Best Deal were absolutely perfect. Simple booking system, hire voucher received. Airport pickup by car park 4, swift shuttle bus... Leggi di più

Valutata 5 stelle su 5

Wij hebben al vele keren een wagen gehuurd in de Algarve.Binnen een maand huren we een wagen vanuit Faro,terug inleveren in Lissabon.Na al de ervaringen te lezen over de verhuurbedrijven die die mog... Leggi di più

Valutata 5 stelle su 5

Si vous avez besoin de louer une voiture, Alberto de l’entreprise best deal car hire est très serviable et loue des véhicules en trés bon état à 1 kms environ de l’aéroport de Faro. Les prix qu’il pra... Leggi di più

Dettagli dell'azienda

  1. Agenzia di noleggio auto

Scritti dall'azienda

Best Deal Car Rentals, Ltd. has been offering car rental services since 1994, with conveniently located offices near Faro Airport, in Quarteira, and Albufeira. Our office network covers the entire Algarve, ensuring a quick response to our customers' needs. We deliver vehicles directly to your hotel or villa in areas such as Tavira, Olhão, Faro, Quinta do Lago, Vale do Lobo, Almancil, Vilamoura, Albufeira, Galé, Carvoeiro, Portimão, Praia da Rocha, Alvor, Lagos, Sagres, and any other location of your preference. We proudly received the PME Excellence award for the past five consecutive years, which motivates us to continuously improve our services. Our experienced team ensures a stress-free rental experience, and our terms and conditions are transparent, with no hidden costs. Count on us for a reliable and enjoyable car rental experience.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

105 recensioni

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4,8

Tutte le recensioni

(105)

19 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Cheap car hire but tread carefully

I have rented 3 times from Best Deal. I would say you need to take precautions such as damage photos or even a video. You need to walk to car park P4 at Faro airport to catch the shuttle bus. One time they were not there even though it was 6 mins before my hire time. When I called he gave me a story of how they had waited an hour for me? So if true why leave before my appointed time? Their premises are a short 5 minutes drive away. Their yard is a bit downmarket compared to the other hire companies, with car washing taking place right there. It's more functional than customer friendly. There only seemed to be one guy and the bus driver so a bit short on the ground. The guy who served me seemed to have his own issues, maybe he was overworked? Despite me standing there waiting, he excused himself and went away for 5 minutes. I refused the full insurance as I have annual excess insurance. Looking back in hindsight I wonder if that dictated the next sequence of events, because he then told me he only had a Nissan Micra although I had paid for a Seat Ibiza, a bigger vehicle. There were plenty of cars in the yard so I was a bit surprised and a little annoyed. We went out to check the damage and again in hindsight I wonder if he was trying to distract me as he went on this theatrical routine where he went and got a cloth and some spray and tried to polish off some marks on the car, while at the same time telling me it was suntan cream and would not come off. So why bother?
Anyway I took a video of all the marks/damage all around the car and it was just as well I did because on returning the vehicle without him having the damage sheet he went straight up to the car and said there was some new damage. There was no way the car had been damaged it had been sat in a basement garage most of the time. He said I would have to pay for the new damage even though the "new" damage was insignificant compared to all the existing damage. When I got my phone out and showed him the video, he then started to say he would not charge me but that the car was not theirs so it was not up to him. I then noticed that all the other vehicles had a best deal sticker in the back window except my micra. So even when I left to catch my plane I did not know if I would be charged or not which was a lot of stress. As it happened I never did get charged so maybe the video put him off I don't know. I could be paranoid but when I studied the video I noticed that his little episode with the polish was just before where he found the new damage so was he trying to distract me? I don't know.
Another weird thing about this place was that they asked me to book a return time. I discovered why when I returned the car as he was on his own and drove me to the airport in the same car I had returned leaving another customer returning a vehicle in the yard waiting.
So in summary they are very cheap in the searches but the cars and the service are a little worse and you should be very vigilant on the damage.

27 febbraio 2017
Non scritta su invito
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Risposta di Best Deal Car Hire Algarve

Dear Gerry,

Thank you for your detailed feedback and for being a repeat customer. We understand the importance of providing reliable service and vehicles that meet your expectations.

We encourage all our customers to take photos or videos of any existing damage to ensure transparency. Please note that if a customer is unhappy with the car, we always strive to offer an alternative, subject to availability.

We take such concerns seriously and will review our procedures to ensure better clarity and customer experience in the future.

Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.

Sincerely,
Best Deal Team

Valutata 5 stelle su 5

Very smooth service for car hire in Faro.

This company uses a shuttle bus system from car park 4 at the airport in Faro. The shuttle bus was waiting for us when we arrived by the check point. A very short journey to the depot and swift service. All staff very polite and courteous, speaking amazing English too. Cars all very clean and we were given a free upgrade to a bigger car, due to time of season. No problems with the car at all. On return the service again was very swift and we were dropped off right outside the departure entrance. Will definitely use again next year when we return to the Algarve.

30 ottobre 2016
Non scritta su invito

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