Bells Motor Group Recensioni 

Great customer service and excellent service

Luke made my car buying experience comfortable and stress free. There was no pressure. Luke was very knowledgeable and his relaxed approach me feel relaxed. My test drive was enjoyable and allowed me to test a range of the Niro's features. I feel that I got a good price trading in my old car too.

I'm delighted with my new car! Luke was happy to spend as long as required to give me a detailed handover and I feel quite happy and reassured that I can contact him in the future should I need to.

just purchased a Volvo V 90 4month old rang the company and spoke to a lady called Jasmine. She was very polite and courteous and very helpful. She explained all about the car left a deposit and did a deal. She organised delivery to my home Mervin the delivery driver was excellent very knowledgeable about the car set up my phone with the car first class experience.

I made an appointment to see a salesperson for Thursday, On attending Kia showroom Bedford Road Northampton excellent customer welcoming by the receptionist. She invited us to have a seat and help ourself to a drink whilst she located the salesperson. The original person apologised as he was dealing with another customer but would introduce us to Neil Sidebottom, What an absolute pleasure to meet Neil, he listened to what I needed to pull a 2 ton Swift Caravan and having done my own research, to be tow legal, I knew roughly what I needed so excellent listening and understanding skills. He didn’t try and sell a vehicle which would be useless to tow. Discussed finance and trade in. Neil source a correct towing vehicle and allow a test drive. The vehicle was a good drive and I decided to purchase. All through the experience of purchasing Neil kept me informed. What excellent customer experience, excellent pleasant person who you could have a conversation and laugh with. I would fully recommend Neil to anyone purchasing a Kia

Excellent dealership, was treated with respect and courtesy, Neil was polite and knowledgeable giving us a pleasurable experience. Excellent car well presented, excellent aftersales.

Great service from start to finish.
Special thanks to Neil Sidebottam for his attention to detail,care and patience.

Contacted Bells re: a used Volvo XC40. Arranged to see the same day and test drive really easy to sort. Decided to buy. Thanks Luke for making the process so easy with no hassle.

Cannot fault Ben's endless patience as we took a couple of weeks making up our minds. There was no pressure on us at all and it is to Ben's credit that he is so polite and calm, with great listening skills. The whole process was faultless and informative. Thank you.

Luke was extremely patient, courteous and friendly and made purchasing our new car a great experience. We are happy!

Was served by Ali as recommended to me by another family member. Very understanding and informative, not pushy at all. Came away with a great deal! Had a great experience here, highly recommend. 10/10 :)

What a great experience I had having my car serviced at Bells Volve,Bedford. As ever the staff are welcoming, polite, professional and helpful. What more could you want?

Just traded in our Kia Niro for a newer model. This was a very smooth transaction conducted by Neil Sidebottom. He explained everything very clearly and answered any questions in a confident manner. At no time did he put us under any pressure to complete a deal and he was very patient throughout. A thoroughly good experience. We would have no hesitation in recommending both Neil and Bells Kia. John & Teresa

Bells were very accommodating for me to drop my car in the day before and collect the day after. They communicated all throughout the day with a call and text. Service desk team are welcoming and friendly too.
Thank you

Great car, friendly service 100% recommend

Excellent service from Neil at Kia Northampton, really pleased with purchase

Had a wonderful experience with Neil. Lovely person to speak with.

Friendly customer service. Fully informed throughout. Full explanation of works carried out in connection with with Sat Nav inspection

Friendly, professional service. The purchase of my car went very smoothly from start to finish. Tommy was very helpful, and patiently explained all the steps of the process, and all the features of my new vehicle. Thank you Tommy.

Absolutely appalling service, booked car in for diagnostic due to management light came on, sat for 2.5 hours to be told that could not finish diagnosis and they would need to keep the car which left me without a way of getting home which was 26 miles away, was told no courtesy car and could I not get a taxi, this was just the start of it, car was in the garage for over a week before they even ran check again, was then told they had ordered the part and would be in as soon as arrives, received a call Tuesday to be told they had fitted part and still not sorted and did not know when would be sorted. Received another call yesterday to say it was all sorted and can collect tomorrow as they were going to wash and have ready, arrived to collect car was absolutely filthy and had not been cleaned as told and I asked what issues were and they could not tell me, I asked if car was safe to drive and was told yes all issues sorted, make my way back on the 26 mile journey and the engine management light appears again, got back to office and rang them and was told to drive back over, again I asked if safe to drive and they said not sure, said you need to come and recover this car and issue me with a courtesy car as this was not sorted, lady said I need to speak to management and get back to you, this was at 12.45 and its now 15.55 and still no call back and no one answering phones, called out AA and they have said that they have not fixed the car and it needs to go back in. AVOID THIS DEALER WITH ALL COSTS!!!!!!!!!!!!!!!!!!!

10/10 from us.
We had Jade as our salesperson, very clear and helpful with regard to our purchase.
Thank you Jade 👍