Bells Motor Group Recensioni 

1852
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I have just purchased a KIA from Bells in Northampton. Leigh did a great job in taking me through the sales process and showed great experience and professionalism in answering questions about th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to say how wonderful Mark Given ( sales executive) was from start to finish! He was phenomenal with his customer service and he had arranged my car within days. He went above and beyond for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just had the service due to my Sportage. Absolutelly top work! Clean, properly informed about any issues with the car. They sent me a Video explaining the issue found, and on top i had a proper Cle... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always rate Mark Knight and his team 5* and drive a considerable way just to get my car serviced here! Their service is exceptional! Thank you team, you are amazing!

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Concessionario Kia
  3. Concessionario Volvo

Scritti dall'azienda

Visit Bells Motor Group in Bedford & Northampton, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1852)

273 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Both Dan (Sales Manager) and Luke…

Both Dan (Sales Manager) and Luke (Sales Consultant) were superb and great ambassadors' for the dealership. I would highly recommend Bells.
Sadly, they were let down by Volvo Cars Head Office systems which were slow, inaccurate and a pain to deal with. They nearly lost my sale as a result. I will be emailing the MD of Volvo cars UK so she is aware of the impact of their systems!

18 giugno 2026
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Risposta di Bells Motor Group

Dear Harbour, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Dan and Luke. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

This is the second Volvo we have had…

This is the second Volvo we have had and each time we have been in to the service department Mark has been amazing he is always cheerful and helps us with whatever we need he is a great asset to the company

17 giugno 2026
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Risposta di Bells Motor Group

Dear Nesta Ring, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark. Kind Regards, Katie - Bells Motor Group.

Valutata 3 stelle su 5

Good to buy from but service poor

I am on my 3rd Volvo from Bells Northampton and the Buying experience has always been first class. However my experience of the service department has been anything but. With my first XC90 they refused to even look at it when there was a problem a few days before we were due to go to France. Volvo at Leamington had in the next day and found an engine mount needed replacing. Recently I have been trying to make a service appointment for my current vehicle and have twice left messages on the answering machine as they are always busy. Nobody has called back and I do not wish to message with a bot or book on line. I can only assume that they can’t be bothered to actually talk to the customer. Once again Volvo Warwick has come up trumps by answering the phone agreeing a date and a loan car by an actual person.

4 giugno 2026
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Risposta di Bells Motor Group

Dear Mr Warren, I am really sorry to hear about your experience, this is not the level of service we expect you to receive. Our Service Team would like to get in touch with you, please can you email your contact details to headoffice@bellsmotorgroup.co.uk Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Good buying experience

Luke was incredibly helpful and was able to answer all queries. My second Kia purchase just as straightforward as the first.

17 giugno 2026
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Risposta di Bells Motor Group

Dear Customer, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Car Service

Fantastic service today from Bells Kia and particular attention to detail from Joanne who pre called me the day before my booking and kept me up-to-date throughout the day on the Service on my Vehicle. Good value for money. Would recommend to friends and family.

16 giugno 2026
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Risposta di Bells Motor Group

Dear Glyn, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Joanne. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Met with Neil who showed me around…

Met with Neil who showed me around various options , was attentive, knowledgable and listened to my requirements. Service was very quick and efficient needed a car as was travelling , attended Monday and picked up Wednesday , friendly helpful and professional

15 giugno 2026
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Risposta di Bells Motor Group

Dear Andy, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

I have visited Kia Northampton for the…

I have visited Kia Northampton for the first time as I have decided to go for a bigger car this time. I was very well looked after by Neil Sidebottom. He went over and above for my extra questions and requests. Very pleasant to deal with, I felt listened to and respected. He also explained everything very well.
Dominika

13 giugno 2026
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Risposta di Bells Motor Group

Dear Dominika, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

I had a truly excellent experience with…

I had a truly excellent experience with Jade and Luke at Kia Bells in Bedford. From the moment I arrived, they made me feel genuinely welcome with their friendly, professional, and attentive approach.

They took the time to answer all of my questions thoroughly and patiently, never making me feel rushed or under any pressure. Their knowledge and expertise were clear throughout the entire process, and the way they explained everything so clearly gave me real confidence and peace of mind when making my decisions.
What stood out most was their sincere support and approachable manner. They listened carefully to my needs, offered honest and thoughtful advice, and consistently went above and beyond to ensure I felt comfortable, valued, and fully informed at every stage.
Their exceptional customer service made the whole experience smooth, enjoyable, and completely stress-free. I would wholeheartedly recommend Jade and Luke to anyone visiting Kia Bells in Bedford.

11 giugno 2026
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Risposta di Bells Motor Group

Dear Ragiata, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jade and Luke. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Brought my car new from here

Brought my car new from here, this is my second service with them, and as usual great service, Nathan at customer services, kept me up to date as how it was going, and when the car would be ready for me, one very happy customer.

10 giugno 2026
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Risposta di Bells Motor Group

Dear Steve, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Nathan. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Mark Knight

Mark Knight
Bell motor group
Once again very helpful and keeping informed with the servicing and MOT of my Volvo
Would recommend and keep using Bells Volvo

9 giugno 2026
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Risposta di Bells Motor Group

Dear Colin, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Excellent service and communication

The service and communication regarding my Kia Sportage repair was outstanding!

Particularly pleased with the help given by Jo, Theresa and Owen our technician.

I will definitely return to Bells Motor Group for future services…very impressed.

9 giugno 2026
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Risposta di Bells Motor Group

Dear Stephen Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jo, Theresa and Owen. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

There is such a thing as a nice car salesman!

I have never bought a car from a nicer salesperson than Neil Sidebottom, and Bells Kia are not too bad either :)

Buying a car can sometimes feel stressful or overwhelming, but my experience from start to finish has been the complete opposite. Everyone was friendly, helpful, and knowledgeable, and they genuinely seemed to care about making sure I found the right car.

I am absolutely thrilled with my new Kia Sportage and couldn't be happier with the whole experience.

Thank you, Neil, and thank you to everyone at Bells Kia. You've been fantastic, and I wouldn't hesitate to recommend you to anyone looking for a new car.

6 giugno 2026
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Risposta di Bells Motor Group

Dear Jill, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Neil. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

We are a family loyal to the Kia brand…

We are a family loyal to the Kia brand as the cars are fabulous and reliable. I recently decided to purchase a Kia ev car for my son and was dealt with by Jade. She was brilliant and so helpful in giving advice and recommendations without any pressure or pushing at all. She made the whole process extremely smooth and trouble free even when I changed my mind about the original car I intended to purchase 😂 she was patient, kind, understanding and able to direct us to a perfect car that my son loves. He is delighted with the car and is grateful to Jade for her professionalism and guidance. Thank you Jade!

29 maggio 2026
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Risposta di Bells Motor Group

Dear Ellen C, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jade. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Car was serviced and washed

Car was serviced and washed. Customer service was great and they were very helpful. I was given a nice folder for the paper work and the report with the service book was inside. Kia had contacted me and reminded me of the service which I had forgotten about. So I was grateful for this to keep the mileage down for the Warranty.

5 giugno 2026
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Risposta di Bells Motor Group

Dear Mrs Mandy Hall, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

BIG Shout Out for Jade Griggs!

Took delivery of our brilliant new KIA Sportage GTLine S earlier this week, having traded in our KIA Niro. Throughout the buying process we dealt with Jade Griggs, as we have done for the last few years, and as always she was super-efficient and thoroughly professional. She's a credit to KIA and Bells Motor Group.

3 giugno 2026
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Risposta di Bells Motor Group

Dear RG, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Jade. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Kia - Bells Bedford

I was recommended to buy a KIA by a friend. I visited a few dealers including Bells at Bedford. I met Mark Given and everything was sorted over a couple of visits. He lent me a car over a few days to make sure that I was happy with the Sportage which I was. Picking up my new car today.

5 giugno 2026
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Risposta di Bells Motor Group

Dear Nick, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark Given. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Work was done pretty quick

Work was done pretty quick
Very pleasing customer service.

5 giugno 2026
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Risposta di Bells Motor Group

Dear Eleanor, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto the team. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Well done mark and team at Bedford

Well done mark and team at Bedford
Great service

1 giugno 2026
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Risposta di Bells Motor Group

Dear Michael, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Mark. Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Fabulous buying experience

Third time we have bought a car from Bells Kia in Bedford. A great experience again cant recommend enough. Professional friendly staff, cars are just great good value for money just get better and better externally and interior. Massive thank you to Luke, always helpful friendly knowledgeable nothing too much trouble and makes the whole experience easy and exciting. We will back no doubt. Thank you Luke again

3 giugno 2026
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Risposta di Bells Motor Group

Dear Nas, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke . Kind Regards, Katie - Bells Motor Group.

Valutata 5 stelle su 5

Kia Bedford

Luke has found me my perfect car twice now and he’s made both experiences so welcoming and memorable.

3 giugno 2026
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Risposta di Bells Motor Group

Dear Mia, Thank you for your recent 5* review. It will be my pleasure to pass your feedback onto Luke. Kind Regards, Katie - Bells Motor Group.

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