Bells Motor Group Recensioni 

Spoke to Taylor in the parts department at Bedford Volvo and he couldn’t have been more professional and helpful, explained exactly what I needed and costs involved. 10/10 for customer service.

Had our XC40 serviced at Bells Bedford, first class service as ever. Leslie was her usual friendly professional self. Work was carried out quickly and correctly, I was told approximately how long the work would take and, importantly, was kept up to date with the progress. Looking to keep it Volvo when we change our car, so spoke to Luke who was super quick in getting some figures to us on a couple of vehicle options. Finally great coffee and biscuits!

Have been using Bells Motors for 16 years, both for buying Volvos and servicing them. Always had a warm welcome from the service reception team - Mark Knight this time, but all good and helpful in ensuring all problems relayed to the service team.

Always very professional and knowledgeable over the years I have used bells Kia Northampton and have always been very happy

I booked my V40 in for its annual service. All done without any complications and done well amnd in excellent time!
What makes evertything work well for me at Bells is the very friendly, professional and caring presence of Leslie at the front desk. She, together with her colleagues, make every visit to Bells a true pleasure. I am very grateful to her and the team. She simply gets things done and done very well, all with care, humour and efficiency! Thank you!

I took my car to Bell's in Bedford today for a service. The service they provide is first class, Mark was on reception being super helpful as usual and I left with a car that was running perfectly and also gleaming after it was cleaned. Keep up the good work.

I recently finished my lease at Bells Kia Bedford and I couldn't be happier with the experience. A huge thank you to Jade, who was incredibly friendly and made the entire process quick and easy. She handled all the paperwork and details effortlessly, taking the stress out of the transition. I am absolutely thrilled to be moving from my Kia Ceed into the XCeed! I highly recommend this dealership. Thank you Jade :)

Took my car into Bells Kia for its regular service.
I was looked after and kept updated by a very professional and lovely lady, Teresa, who works on the Kia reception.
Car washed and vacuumed too.
I really can’t recommend Bells Kia enough. 5 star service as always.
Thank you

Mark was extremely helpful, as always, he makes the experience pleasant and easy with professionalism and courtesy

Friendly receptionist Jo and service completed with request of replacement parts dealt with. No complaints whatsoever ever and vehicle returned early.

Having recently extended my service plan and as always Bells Volvo in Bedford did a great job with the my latest service today. Mark and Lesley on the service desk were 1st class as always, a credit to Bells.

I recently purchased a Kia EV9 from Bells Kia and the service throughout was absolutely outstanding.

A special mention has to go to Leigh, who was brilliant from start to finish. The purchase was unfortunately delayed for several weeks due to issues completely outside the dealership’s control, but Leigh remained patient, professional and incredibly supportive throughout the entire process. He kept in regular contact, never applied pressure, and genuinely made what had become quite a stressful situation much easier to deal with.

When everything was finally resolved, the handover experience was excellent and the car was presented beautifully. The Kia EV9 is fantastic and I couldn’t be happier with it.

It’s rare to find customer service that feels this genuine and personal nowadays. I would highly recommend Bells Kia to anyone considering a new car purchase, and Leigh in particular was a credit to the dealership.

Thank you again — it was very much appreciated.

Took my used kia in for engine light, they were very attentive, had to go in a couple of times but they were clear with me throughout the process, no suprises. Jo on front desk was friendly and helpful, thank you

I had a great experience with Bells Motor Group in Northampton, thanks especially to Ben. He was professional, knowledgeable, and made the whole process very smooth and straightforward.

Ben took the time to explain everything clearly and made sure I felt comfortable at every stage. I never felt rushed, which I really appreciated, and it made the whole experience enjoyable.

I’m very happy with my Volvo XC40 so far – it’s been a pleasure to drive. Thank you again to Ben for the excellent service!

Just had the 11 year old Volvo XC60 MOT'd. I have always found Bells in Bedford good to deal with. Mark was there and dealt with my car today and was great but I have to say that either Mark or Leslie at Service Reception are quite the best. (I can't judge the mechanic who did the MOT but I trust him and his colleagues 100%!)

A great experince buying a new Kia Sportage, Neil Sidbottom was a very professional, informative and very friendly. A pleasure too be with.

Just brought my 2nd Picanto from Bells Kia in Northampton. Neil Sidebottom was our contact and he was brilliant. Great service and communication. Very happy with my new car. My old car, at 13 years old, is still going strong too now being driven by my son.
Can't fault the car at all and Bells is a great place to buy from.

I had an excellent experience with the Bells Bedford branch from start to finish. The customer service throughout the whole process was absolutely lovely, and the team made everything feel easy, reassuring, and genuinely personal.

One thing that really stood out was the personalised video of the car, which gave me so much confidence before making my decision. I also really appreciated the reassurance from the team in keeping the car reserved for me, which made the whole experience feel trustworthy and stress-free.

The delivery of the car was seamless, and arriving with a beautiful bouquet of flowers was such a thoughtful touch that made the experience even more special. The team were all incredibly friendly, professional, and helpful throughout, and communication was fantastic from beginning to end.

Overall, it was a smooth and seamless transaction, and I was left feeling completely reassured and genuinely happy when the car arrived. I would highly recommend Bells Bedford to anyone looking for outstanding customer service and a personal touch.

Thank you Steve, and Roy for the delivery of the car.

Recently bought a Kia from the team in Northampton. From start to finish, the service from both Ali and Leigh was exceptional. They could not have been more helpful and engaged throughout. This has continued during the post sales period. Would highly recommend the superb customer experience and support.

10/10 amazing service from Ben at Volvo Northampton would highly recommend the whole way through buying our car was great didn’t feel pressured in buying either which was lovely as I’d been looking for a new car for few months and other garages and sales people we’ve just too much in adding pressure on deals but Ben actually went through each options we could go for and we couldn’t be happier with the car he sold to us
The pick up of our new car was also a great service made it feel very special that we had brought this and went through everything on car it didn’t feel rushed best experience in buying a car many thanks Volvo Northampton