Website very informative re mattress firmness and features. Chose this company as easy to select delivery and quickest delivery options I found. Will review again when order complete. I ordered on my... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Just ordered a new bed and mattress and was impressed with the ease of using the website and being able to schedule an appointment to suit my needs. Other retailers could not meet my delivery requirem... Leggi di più
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I have just purchased a beautiful bed at a fantastic price, with a 5% discount. Also free delivery. Brilliant!
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I can't praise this company enough . Not only are the beds very good value for money and look beautifully made , the service we received was second to none. We were notified as promised by email and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Informazioni di contatto
Chapel Showrooms, HG5 0HN, Knaresborough, Regno Unito
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4,6
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
Super easy website to navigate
Super easy website to navigate. Had samples sent which made choosing our bed really easy.
Being able to pick delivery date and time is brilliant when you are working.
15 novembre 2025
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Risposta di Bedstar.co.uk
Good morning Janet
We are delighted to know that you found our website easy to use and that our sample service assisted you in making your choice. We also appreciate your feedback on our delivery date selection; providing a convenient experience for our working customers is a priority for us.
We hope you are completely satisfied with your new bed.
Kind regards
Bedstar Ltd
Great range of competitively priced products
Great range of competitively priced mattresses and free delivery. The mattress is Which approved - so we're anticipating the quality to be good.
13 novembre 2025
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Risposta di Bedstar.co.uk
Good afternoon Vince,
Thank you for your positive feedback.
We pride ourselves on offering great value and quality. We hope the mattress brings you many restful nights.
Kind regards
Bedstar Ltd
Ordering process really straightforward
10 novembre 2025
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Risposta di Bedstar.co.uk
Good morning Graham,
Thank you! We're glad you had a smooth experience. We look forward to helping you again in the future."
Kind regards
Bedstar Ltd
I have used Bedstar previously and…
I have used Bedstar previously and found this company to be great service. The bed I purchased was just as per the website, which is why when I needed a bed for our guest room. I decided to return to purchase a bed,
9 novembre 2025
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Risposta di Bedstar.co.uk
Good morning
Thank you so much for this wonderful review and for choosing Bedstar once again! We are absolutely thrilled to hear that your first experience with us was so positive that you returned for your guest room bed. Do let us know if we can assist in anyway in the future.
Kind regards
Bedstar Ltd
Risposta di Bedstar.co.uk
Good morning Graham,
We're thrilled to hear it was an easy process for you. We look forward to helping you again in the future!"
Kind regards
Bedstar Ltd
EXCELLENT SIMPLE WEBPAGE
EXCELLENT SIMPLE WEBPAGE, GREAT USE OF FILTER, VERY USER FRIENDLY.
I HAVE NOT HAD THE ITEM YET HOPEFULLY THAT WILL BE JUST AS GOOD.
31 ottobre 2025
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Risposta di Bedstar.co.uk
Good afternoon Kerry
Thank you so much for the fantastic feedback on our website! We've put a lot of thought into making it simple and user-friendly, so we're thrilled to hear it hit the mark. We're confident you'll love the item just as much and can't wait for you to get it!
Kind regards
Bedstar Ltd
Quick and easy found exactly what i was…
Quick and easy found exactly what i was looking for
30 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Daniel
We appreciate you taking the time to share this. Our goal is to provide a seamless user experience, and we're delighted we could assist you effectively.
Kind regards
Bedstar Ltd
Great bed site
Great web site delivery option very good unlike most they deliver round our work prices great thank you.
30 ottobre 2025
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Risposta di Bedstar.co.uk
Good morning Susan
This is exactly what we love to hear! Thank you for noticing our efforts to provide convenient delivery and great prices. We look forward to serving you again soon!
Kind regards
Bedstar Ltd
Online Mattress Purchase
In researching to find a suitable mattress for my excessive size and weight, I found Bedstar one of the most informative with an easy to use website making my purchase and suitability product easy to find. The checkout and delivery options are quick and easy and I thought the pricing was very reasonable.
27 ottobre 2025
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Risposta di Bedstar.co.uk
Good afternoon Mr. Clarke
Thank you for this fantastic feedback! We're thrilled that our website helped you find a suitable mattress so easily and that the entire process—from research to checkout—was straightforward and reasonably priced.
We know how important the right support is, and we're so glad we could help. Enjoy your new mattress!
Kind regards
Bedstar Ltd
Quick & easy
26 ottobre 2025
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Risposta di Bedstar.co.uk
Good morning Lola,
Quick & easy" is what we love to hear! Thank you for taking the time to share your experience. Our team works hard to streamline everything, so we're thrilled it paid off for you.
Kind regards
Bedstar Ltd
Great price and fast delivery service
Great price and fast delivery service
26 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Alun,
Thanks so much! We're thrilled you're happy with the price and delivery. We work hard to offer great value and speedy service.
Hope to see you again soon!
Kind regards
Bedstar Ltd
Easy website with plenty of choice
25 ottobre 2025
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Risposta di Bedstar.co.uk
Good morning Susan
That's great to hear! We've designed our website to be simple and straightforward because we believe finding the right product shouldn't be a chore. We're so glad our wide range of options hit the mark for you.
Thanks for choosing us!
Kind regards
Bedstar Ltd
Delivery Experience Awful!
We cannot fault this company with regard to the quality of the twin mattresses we received. However, the delivery company used by them (AIT Home Delivery UK Ltd) were appalling. They arrived said absolutely nothing to us, which is considerably rude, pushed the mattresses into our hallway, shoved a piece of paper towards us at which point I mentioned the mattresses to be taken upstairs i.e to the room of our choice (as per Bedstars’policy) the driver ignored me and said ‘sign’ (the only word he said to us)and then they both left- we were left with these two very heavy mattresses which we had to get upstairs - we are both in our 70’s!! - Utterly shameful and disrespectful! I rang and spoke to Bedstar who apologised and said they would contact AIT and make a complaint on our behalf. I received an email from AIT saying they were awaiting a response from their team I replied requesting some form of compensation as we had basically had to complete the delivery upstairs to our bedroom at our own risk - since then we have heard absolutely nothing - totally disgraceful and not in anyway customer care. Hopefully someone will see this review and consider how they might feel if their elderly parents were left like this. I repeat, as Bedstar have not done as promised on their website to deliver to room of customers choice, we would like compensation for doing the job of the delivery company as a matter of respect.
14 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Pauline,
Thank you for taking the time to detail your recent delivery experience. Please accept our most sincere apologies for the failure in service you encountered from AIT Home Delivery.
The policy of delivering to the room of your choice is a key part of our service promise, and we are very sorry it was not met, leaving you in a difficult situation.
We understand that our customer service team previously apologised and raised a complaint with AIT on your behalf. We are concerned to hear that you have not heard anything since their initial response and that this has not been resolved.
We are taking this matter seriously and once again are escalating it with AIT's complaints department so would expect them to be in touch quite soon to discuss the matter further.
We thank you for your feedback and again offer our sincerest apologies.
Kind regards
Bedstar Ltd
Online chat team were very helpful…
Online chat team were very helpful dealing with my issues with ordering online .
22 ottobre 2025
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Risposta di Bedstar.co.uk
Good afternoon Sharon,
Our online chat team will be so happy to read this! We pride ourselves on providing helpful and efficient support, so it's fantastic to know they made a positive impact on your experience. Thank you!
Thanks again!
Kind regards
Bedstar Ltd
Easy Ordering & Helpful Staff
Very easy ordering, good value and helpful staff when I had a query before the purchase.
22 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Claire,
Thank you for taking the time to leave such a positive review! We work hard to make ordering easy and our team is always happy to help with any queries. We're delighted we could deliver on that for you.
Kind regards
Bedstar LTD
Very helpful customer service but…
Very helpful customer service but website very slow, took me several attempts to complete the purchase.
20 ottobre 2025
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Risposta di Bedstar.co.uk
Good morning Sally
Thank you for taking the time to share this. It's great to know our team provided a helpful service, but we're sorry the website speed made your purchase difficult on this occasion. We are aware there was an issue yesterday affecting website speeds, this appears to have been rectified now. We are pleased you were able to place your order in the end.
Kind regards
Bedstar Ltd
Very good purchase process
19 ottobre 2025
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Risposta di Bedstar.co.uk
Good afternoon
Thank you for letting us know! We've worked hard to create a seamless purchase experience, and we're so pleased it was a positive one for you.
Kind regards
Bedstar Ltd
Used Bedstar for years
Used Bedstar for years. Great service and prices.
17 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon David,
We're thrilled to hear you've had such a positive experience with us over the years. Your loyalty means the world to us, and we look forward to continuing to serve you.
Kind regards
Bedstar Ltd
Great bed supplies company
I've used Bedstar before and been pleased with product and service. The website gives a great, no fuss description and review of products, the prices are always good. Delivery options are quick and flexible
17 ottobre 2025
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Risposta di Bedstar.co.uk
Good afternoon
Thanks so much for the fantastic feedback! We're thrilled to hear you've had a great experience with Bedstar. We look forward to serving you again soon!
Kind regards
Bedstar Ltd
Phoned about delivery and confirmed…
Phoned about delivery and confirmed delivery instructions before placing order online. Very easy to order online, good price and free delivery. Would recommend. Let’s hope delivery etc matches the ordering process.
16 ottobre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Barbara,
Thanks so much for your kind words and for recommending us! We're thrilled you found the ordering process easy. We're confident our delivery will match the experience, and we look forward to getting your order to you.
Kind regards
Bedstar Ltd
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