Website very informative re mattress firmness and features. Chose this company as easy to select delivery and quickest delivery options I found. Will review again when order complete. I ordered on my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just ordered a new bed and mattress and was impressed with the ease of using the website and being able to schedule an appointment to suit my needs. Other retailers could not meet my delivery requirem... Leggi di più
L'azienda ha risposto
I have just purchased a beautiful bed at a fantastic price, with a 5% discount. Also free delivery. Brilliant!
L'azienda ha risposto
I can't praise this company enough . Not only are the beds very good value for money and look beautifully made , the service we received was second to none. We were notified as promised by email and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Informazioni di contatto
Chapel Showrooms, HG5 0HN, Knaresborough, Regno Unito
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4,6
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very easy web page and good prices
9 dicembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Wayne,
Thank you for your positive feedback.
We’re so glad you enjoyed the easy website and fast delivery.
Your comment about our prices being very reasonable is great to hear, as we strive to provide great value without compromising on quality or service.
We truly appreciate you choosing us and hope to welcome you back in the future.
Kind regards
Bedstar Ltd
Website very easy to use
Website very easy to use, clear and simple, fast delivery date. Prices very reasonable
7 dicembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Margaret
Thanks for the great feedback! We’re so glad you enjoyed the easy website and fast delivery.
Your comment about our prices being very reasonable is especially encouraging, as we strive to provide great value without compromising on quality or service.
We truly appreciate you choosing us and hope to welcome you back in the future.
Kind regards
Bedstar Ltd
Well designed & implemented
Well designed & implemented, easy to use interface
7 dicembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon David
Thank you for taking the time to share your feedback. We're delighted to hear that you find the interface well-designed and easy to use. Our team works diligently to create a seamless experience, so your comments are truly appreciated.
Kind regards
Bedstar Ltd
Great Experience
Easy to navigate website with all the key information easy to fond and at good prices. Delivery options were excellent even this close to Xmas.
6 dicembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Nick
Thank you so much for your wonderful review! We're thrilled to hear you found our website easy to use and our delivery options reliable. Providing great value and a smooth experience, especially during the busy holiday season, is our top priority.
We hope to see you again soon!
Kind regards
Bedstar Ltd
Great Experience
Easy to order, clear instructions regarding recycling my old bed. I ordered my previous bed from Bedstar and couldn’t fault them.
1 dicembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Sue,
Thank you! We're so pleased you found the process easy and the recycling instructions clear. It means a lot to us that you've chosen Bedstar again. We appreciate your trust and your kind words!
Kind regards
Bedstar Ltd
Great product choices and website easy…
Great product choices and website easy to navigaate
30 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Carmen
Thank you for your positive review. We’re so pleased you found our website easy to navigate and were happy with the product choices available. Our goal is to make your shopping experience straightforward and satisfying. If you ever need help or have questions, please don’t hesitate to reach out!
Kind regards
Bedstar Ltd
Risposta di Bedstar.co.uk
Good afternoon
Thank you for your feedback.
We're thrilled to hear you found the website easy to use and full of options. We aim to make finding your perfect match simple!
Kind regards
Bedstar ltd
Risposta di Bedstar.co.uk
Good afternoon Philip,
Thank you for your positive review. We are pleased to know you found our ordering process straightforward. We appreciate you choosing us.
Kind regards
Bedstar Ltd
This is my 3rd bed purchased from…
This is my 3rd bed purchased from Bedstar. The website is really easy to navigate and the beds are excellent quality. Would highly recommend
27 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning
We are delighted to have provided you with your third bed and to hear that our combination of an easy-to-navigate website and excellent product quality continues to meet your expectations. Your strong recommendation is the highest compliment we can receive.
We look forward to serving you again in the future.
Kind regards
Bedstar Ltd
Looking forward to receiving the…
Looking forward to receiving the mattress and your removal of my old.one. Happy that it will be recycled and not go into landfill!
26 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Grayham
Thank you for your feedback.
Our recycling program is a core part of our mission, and we're so grateful to have customers like you who value sustainability. Our third party couriers will ensure your old mattress is responsibly processed. We're excited too for your delivery and hope all goes well!" We hope you will be very happy with your purchase.
Kind regards
Bedstar Ltd
Good website
Good website
Great prices
Good selection of products
Useful information
22 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Trudie,
Thank you for the great review! It's so good to hear that you loved our website, prices, selection, and info. That's exactly the experience we strive to deliver for our customers.
We appreciate your business and hope to see you again soon!
Kind regards
Bedstar Ltd
Risposta di Bedstar.co.uk
Good morning Anon
Thank you for your positive review. We are pleased to know you were able to find what you wanted from the many options we have available and our quick delivery service suited your needs.
We really appreciate you choosing us.
Kind regards
Bedstar Ltd
Easy to order
20 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning
Thank you for your positive review. We are pleased to know you found our ordering process straightforward. We appreciate you choosing us.
Kind regards
Bedstar Ltd
Risposta di Bedstar.co.uk
Good morning Jenny
Thank you for your positive review. We are pleased to know you found our site straightforward to use. We appreciate you choosing us.
Kind regards
Bedstar Ltd
Good value for money
This is the second bed we have bought from Bedstar as we were really pleased with the first one we got from them. They offer exceptional value for money and Samantha was very helpful in finding me the details I needed.
19 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning
Thank you for your repeat business and for taking the time to leave such a positive review.
We are delighted to have provided you with another positive experience and that you find our products to be of exceptional value. We have passed your compliments on to Samantha and we appreciate you recognizing her helpful service.
We value your loyalty and look forward to serving you again.
Kind regards
Bedstar Ltd
Easy to find what I wanted and the…
Easy to find what I wanted and the ordering process was easy too with a secure payment
18 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Nick,
We're so glad you found it easy to locate what you were looking for and that the entire ordering and payment process felt smooth and secure. We've worked hard to build a trustworthy and user-friendly experience, so your review means a lot.
We hope you enjoy your purchase!
Kind regards
Bedstar Ltd
Risposta di Bedstar.co.uk
Good morning Andrew,
Thank you for your positive review. We are pleased to know you found our pricing competitive and the ordering process straightforward. We appreciate you choosing us.
Kind regards
Bedstar Ltd
No Sleep Trial Offered
No Sleep Trial Offered! Stick to a main retailer!
I purchased a mattress in late September. On first impressions it felt extremely firm, but I decided to give it a fair chance, assuming it would come with a standard sleep trial. After a short period of use, I began experiencing significant back pain and contacted the company to request an exchange or refund.
I was then informed that they do not offer sleep trials and will only provide a refund if the mattress remains sealed in its original packaging — a condition that is entirely unreasonable for a product that must be used to assess comfort. Overall, it has been a very disappointing experience.
30 settembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Vaughan,
Thank you for your feedback. We are sorry to hear of your disappointment and the issues you have faced with your mattress.
We don't offer a sleep trial, and this is stated in our terms and conditions that you sign into prior to placing the order online with us. Our returns policy requires the mattress to be unopened for it to be accepted back and refunded, a condition we apply uniformly for hygiene reasons. We would not be able to resell a used mattress.
Should you have any further questions please do get in touch with our Customer Service Support team via the below link. https://www.bedstar.co.uk/get-in-touch
Kind regards
Bedstar Ltd
Easy
Very easy and straightforward I have used this company previously
16 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Michelle,
Thank you for your repeat business and for sharing your positive experience.
We are delighted that you found the process very easy and straightforward. Providing a reliable and efficient service for our returning customers is a top priority.
We value your loyalty and look forward to serving you again in the future.
Kind regards
Bedstar Ltd
The website was easy to place an order…
The website was easy to place an order and add the copoun code. Choosing delivery day and time slot was easy as well. I highly recommend this Bedstar website.
16 novembre 2025
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Nezar
Thank you for the great feedback and for recommending Bedstar! We're delighted that you found the whole process—ordering, adding your coupon, and choosing your delivery time—so easy.
It's exactly the experience we want for all our customers. We really appreciate you taking the time to share your thoughts. We hope you love your new purchase!
Kind regards
Bedstar Ltd
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.