Website very informative re mattress firmness and features. Chose this company as easy to select delivery and quickest delivery options I found. Will review again when order complete. I ordered on my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Just ordered a new bed and mattress and was impressed with the ease of using the website and being able to schedule an appointment to suit my needs. Other retailers could not meet my delivery requirem... Leggi di più
L'azienda ha risposto
I have just purchased a beautiful bed at a fantastic price, with a 5% discount. Also free delivery. Brilliant!
L'azienda ha risposto
I can't praise this company enough . Not only are the beds very good value for money and look beautifully made , the service we received was second to none. We were notified as promised by email and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Informazioni di contatto
Chapel Showrooms, HG5 0HN, Knaresborough, Regno Unito
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4,6
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Not good customer service at all
Purchased a sleepeezee 2800 luxe mattress delivered Tuesday 11th August with their 60 day free trial, l am struggling to sleep on it as it's far too hard and I'm in agony on a morning, phoned them today spoke to Gareth who informed me l can't request an exchange until I've had it for 30 days and I should consider buying a mattress topper,this is not good enough customer service 😡
20 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Firstly, I want to assure you that your satisfaction is incredibly important to us, and we’re here to help. Regarding the 30-day wait period mentioned by Gareth, I’d like to explain why we have this policy in place. We recommend this adjustment period because it can take a little time for your body to adapt to a new mattress, especially if it feels very different from your previous one. This is quite common, and many customers find that after a few weeks, their mattress begins to feel much more comfortable as their body gets used to the new level of support.
That said, we never want you to be in pain or feel uncomfortable, and we absolutely understand that waiting isn’t always easy. If, after the 30-day period, you still feel the mattress isn’t right for you, we’ll be more than happy to discuss an exchange under our 60-day free trial policy.
In the meantime, Gareth’s suggestion of a mattress topper was offered as a potential temporary solution to help ease the firmness while you give your body time to adjust. However, we completely understand if this isn’t the ideal solution for you.
Great prices
19 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thanks so much for taking the time to leave a review. We're so glad you had a great experience with us!
Website very informative re mattress…
Website very informative re mattress firmness and features. Chose this company as easy to select delivery and quickest delivery options I found. Will review again when order complete. I ordered on my phone and found filter button didn’t work, also used bed finder feature which was good and eventually chose one from those recommended.
19 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thanks for your honest review! Delighted the Bed Finder and delivery options worked well for you, and appreciate you flagging the mobile filter issue, we'll get that checked. Looking forward to your update once the order is complete!
I have just purchased a beautiful bed…
I have just purchased a beautiful bed at a fantastic price, with a 5% discount. Also free delivery. Brilliant!
18 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Fantastic to hear! So glad you bagged a bargain with us. Thanks for the 5-star review!
Great experience buying online with a…
Great experience buying online with a great product.
17 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Love to hear it! Thanks for the great review. We're so glad you're satisfied with everything!
Easy to negotiate website.Able to book…
Easy to negotiate website.Able to book convenient delivery. Can’t wait to get my new bed
16 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
We're so happy the website was easy to use and the delivery suited your schedule. We can't wait for you to receive your new bed—enjoy those great nights of sleep ahead!
Quick and easy to use and I was able to…
Quick and easy to use and I was able to organise a delivery that suited me
14 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thank you for the fantastic review! We’re so glad to hear that you found the process quick and easy.
Great Service
Just ordered a new bed and mattress and was impressed with the ease of using the website and being able to schedule an appointment to suit my needs. Other retailers could not meet my delivery requirements even though it was in 10 days time!
12 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thank you for your kind review! We're thrilled our website made ordering easy and that we could accommodate your delivery schedule. Enjoy your new bed and mattress – we hope you love it!
Quick and easy to order
Quick and easy to order, great price with quick delivery dates available
8 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
We’re thrilled to hear that you found our ordering process simple and our prices competitive! We know that fast delivery is important, so we’re glad we could get your order to you quickly.
So far so good
So far so good - i will update my review once I've recieved the mattress (doing this for the free spray)
Didn’t get a free spray and it turns out the mattress isn’t in stock but I’ve still paid for it and now I have to wait 10 days for it to be in stock
7 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Great to hear! We're confident you'll love the mattress, but we'll be here if you need anything at all. Looking forward to your update!
Easy website to use
Easy website to use, great savings! Easy to call up if needed
3 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thank you for the great feedback! We're so glad you found the website easy to use and our savings worthwhile. It's also great to hear our support team was easy to reach—we're always here if you need us!
Order process was very clean and easy!
Order process was very clean and easy and prices were super competitive. Looking forward to the delivery!
2 agosto 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Thanks so much for your kind words! We're glad you had a great experience with us. Your order is being prepared and will be on its way soon—we'll send tracking details as soon as it ships.
Great service and well priced stock
Great service and well priced stock
25 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Dear Marc,
"Thank you so much for the kind words! We work hard to keep our pricing fair without compromising on quality, so it means a lot to hear that it’s paying off. We look forward to serving you again soon!"
Kind regards
The Bedstar Team
The ortho bed worked wonders
My partner and myself are both disabled, we were greeted with the warmest of smiles. Straightaway we were asked what we were looking for, we told the shopfloor manager and he showed us what we wanted.
They delivered the divan set yesterday (20/07/2026), they took the old divan away with them and all with a smile.
Thank you for the best night's sleep we've had in a long while.
Jeff in Bradford
20 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Dear Jeff,
Thank you so much for taking the time to share your experience with us. It truly means the world to hear that you and your partner felt warmly welcomed and well cared for from the moment you stepped into our store.
We’re especially glad that our shopfloor manager was able to listen carefully to what you were looking for and guide you to the right divan set. Knowing that the delivery team handled everything with care—and a smile—makes us proud, but knowing that you’ve had the best night’s sleep in a long while is the greatest reward we could ask for.
Your comfort and satisfaction are at the heart of everything we do, and we’re so pleased we could make a positive difference for you both. If there’s ever anything more we can do, please don’t hesitate to reach out.
Wishing you many more restful nights ahead.
Kind regards
The Bedstar Team
Large selection of beds in all sizes
Large selection of beds in all sizes. Only ordered today so can't comment on product as not yet delivered. Website easy to use.
16 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Sam,
Thank you for taking the time to share your feedback with us! We’re delighted to hear that you found our website easy to use and appreciated the large selection of beds in all sizes.
We hope you will be very happy with your bed when it arrives.
Kind regards
The Bedstar Team
quick and simple service
the purchasing was so simple and delivery time is great
14 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Gunda,
Thank you for your kind review! We're delighted the purchasing process was simple and the delivery time suited you.
We hope you will be very happy with your purchase.
Kind regards
The Bedstar Team
Easy checkout with great delivery…
Easy checkout with great delivery schedule!
13 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning
Thank you for your 5-star review! We're so pleased you found the checkout easy and the delivery schedule convenient. We hope you love your goods when they arrive!
Kind regards
The BedstarTeam
I can't praise this company enough
I can't praise this company enough . Not only are the beds very good value for money and look beautifully made , the service we received was second to none. We were notified as promised by email and text the night before delivery with an estimate of arrival time which was the case along with another text just before delivery.
What we also loved is the fact that you can choose your date and a selection of times at the time of order.
We have just placed our second order within a week of the first one as so impressed .
12 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Louise,
Thank you so much for taking the time to leave such a wonderful review – we truly appreciate it.
It's absolutely fantastic to hear that you've been impressed with both the quality of our beds and the service you received. We take great pride in offering beautifully made furniture at affordable prices, so knowing that you found our beds to be great value for money means a great deal to us.
We're also delighted that delivery communication and flexible scheduling options made the process smooth and convenient for you. Our team works hard to ensure customers are kept informed every step of the way, so it's lovely to hear that the email and text notifications were helpful.
The fact that you placed a second order within a week is the highest compliment we could ask for – thank you for your loyalty and trust in us. We're confident you'll be just as pleased with your new purchase.
We look forward to serving you again in the future.
Kind regards
The Bedstar Team
Excellent customer service when there…
Excellent customer service when there was a problem - not a product fault but an order mistake.
3 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Jennifer
Thank you for your lovely feedback!
We're so glad we could resolve the order mistake quickly and to your satisfaction. Our team takes great pride in providing excellent service, especially when things don't go quite as planned, so your kind words are very much appreciated.
We look forward to helping you again in the future.
Kind regards
The Bedstar Team
Affordably priced beds
Haven’t received the order yet but website is easy to navigate and good choice of beds at affordable prices
1 luglio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning,
Thank you for your positive feedback regarding our website and product range. We are delighted to hear that you found the navigation user-friendly. We do hope you will be very happy when your goods arrive.
Kind regards
The Bedstar Team
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