Website very informative re mattress firmness and features. Chose this company as easy to select delivery and quickest delivery options I found. Will review again when order complete. I ordered on my... Leggi di più
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Just ordered a new bed and mattress and was impressed with the ease of using the website and being able to schedule an appointment to suit my needs. Other retailers could not meet my delivery requirem... Leggi di più
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I have just purchased a beautiful bed at a fantastic price, with a 5% discount. Also free delivery. Brilliant!
L'azienda ha risposto
I can't praise this company enough . Not only are the beds very good value for money and look beautifully made , the service we received was second to none. We were notified as promised by email and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Informazioni di contatto
Chapel Showrooms, HG5 0HN, Knaresborough, Regno Unito
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4,6
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I love bedstar it’s the only place I…
I love bedstar it’s the only place I order beds from
29 giugno 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Carly
"That’s amazing to hear! We’re so glad you love Bedstar. Knowing we’re your go-to for beds really makes our day. Thank you for your continued support—we’ll always be here when you need your next mattress or bed frame!"
Kind regards
The Bedstar Team
very easy to order and price good
27 giugno 2026
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Risposta di Bedstar.co.uk
Good afternoon Chris,
Thank you for the 5-star feedback! We’re so glad you found the ordering process hassle-free and that our pricing met your expectations.
We look forward to serving you again!"
Kind regards
The Bedstar Team
Very easy to use website and completed…
Very easy to use website and completed questions for the web to choose the right bed and mattress divan set.
25 giugno 2026
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Risposta di Bedstar.co.uk
Good afternoon Tim
"Thank you so much! We put a lot of thought into making our website not just easy to use, but genuinely helpful in guiding customers to the right products. Hearing that the question tool worked perfectly for your bed and mattress divan set really makes our day! We hope you love it once it arrives."
Kind regards
The Bedstar Team
Easy peezy!
Easy to select and order on website. Nice discounts too!
19 giugno 2026
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Risposta di Bedstar.co.uk
Good morning Katie,
"We're so glad you found the website seamless and the discounts worthwhile! That's exactly what we aim for—great value without the hassle. Thank you for choosing us, and we hope you love your order!"
Kind regards
The Bedstar Team
Order process easy
Order process easy. Decent website. Bed not delivered yet so will reserve the last star until I receive it. Used this company before so am not anticipating any problems.
15 giugno 2026
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Risposta di Bedstar.co.uk
Good morning Claire,
It's customers like you that make our day. Coming back to us after all this time and giving us such fair feedback—we genuinely appreciate it. We know the delivery is the moment of truth and hope you will be very happy when the goods arrive.
Kind regards
The Bedstar Team
Bought my 1st bed about 5years ago
Bought my 1st bed about 5years ago. Now upgrading to kingsize wouldn’t want to get from anywhere else
8 giugno 2026
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Risposta di Bedstar.co.uk
Good morning,
"Wow, thank you so much for your loyalty! 5 years is a long time, and it means the world to us that you're coming back for your king-size upgrade. We're honoured to be your first choice—and your second!
Kind regards
The Bedstar Team
Easy ordering
Easy order process and good choice of delivery options
4 giugno 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Jane
Thank you for your feedback! We're glad to hear you found the ordering process easy and appreciated the delivery options. Making things convenient for our customers is always our goal. Enjoy your purchase.
Kind regards
The Bedstar Team
Excellent Service
Great Customer Service from start to finish, Christina was extremely helpful when ordering my bed, a few companies could learn a thing or 2 from her on how to treat customers. Exceptional.
My bed arrived on time and I am really pleased with the quality of the bed and the service received.
3 giugno 2026
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Risposta di Bedstar.co.uk
Good morning Jack,
Thank you for your fantastic feedback! We’re delighted to hear that Christina provided such helpful, exceptional service from start to finish. It’s wonderful to know your bed arrived on time and that you’re pleased with the quality. We’ll be sure to pass along your kind words to Christina – she’ll be thrilled!"
Kind regards
The Bedstar Team
Small welsh house, super king bed ?!.....
Hottest day of the year on record for May, Super King bed and mattress on order, only one day to suit us at our house in deepest Wales. What could possibly go wrong? Knaresborough is a very very long way from deepest Wales.
Our anxiety about ensuring the bed could be definitely delivered by ‘next day delivery’ and on the day we were there, was repeatedly reassured by the lady who calmy and confidently soothed my wife’s fine-tuning, arrangement and control obsession. The online service and telephone contacts with Bedstar were 5 star. We were always kept in the loop with updates and the promised liaison with the delivery company (more about them later!) were flawless. The Bedstar telephone lady should be given a pay rise, but don’t promote her as she is brilliant at her job. So, we awoke in sweltering heat with a message from the delivery driver that they would be with us between 1 and 2 pm. Ha! We thought good luck with that with all the traffic on the Bank Holiday roads in Wales. The delivery service provided a location pin for the delivery van, we watched as it wound its way slowly over the Welsh hills, Bala, Dolgellau. Our thoughts were “it’s on its way!” and the drivers will be enjoying fabulous scenery, looking its stunning best in the glorious sunshine.
The van arrived within the promised time and out fell 2 young men who looked very well cooked and not so happy that their van didn’t have air conditioning. I didn’t want to be the one who told them that the Super King size bed and mattress had to go up a narrow staircase, take a 90 degree turn up to the next half landing before going through the narrow doorway. They knew how to build small houses in Wales 200 years ago!
After a few minutes small talk and a quick look at the tortuous steep stairway they started with the Super king mattress (which was not folded). These guys may have looked like wilted lettuce when they arrived, but they know how to move mattresses. They pushed, shoved, bent, twisted, heaved, pulled and finally got the mattress up the first flight. The 90 degree turn needed more thought, so they pushed, shoved, bent, twisted, heaved, pulled and the mattress was in the bedroom. Never in the field of mattress moving was the Bedstar company reputation dependant on the few (2).
Great teamwork between the 2 guys. We offered seated rest, but they took a refreshing drink of water/juice and now rejuvenated and with our astonished faces not believing what skilled mattress moving we had just witnessed they went on their way, some 20 minutes after arriving!
Oh, the bed….it was in sections and easy to get up the stairs and it was in 100% good condition it is perfect and we slept well last night – apart from the heat.
So, the takeaway from this review?
Our personal experience is that Bedstar is an efficient, reliable and delivers what it says when it says. It is a fabulous company to deal with. They have a delivery network which seamlessly integrates with them and delivers what’s promised to the smallest bedroom up the narrowest stairs in the deepest of Wales. Great service. Thank you.
27 maggio 2026
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Risposta di Bedstar.co.uk
Good morning Alun,
Thank you for this wonderfully detailed and generous review.
We’re delighted that despite the heat, the holiday traffic, and the challenging staircase, your delivery arrived on time and was handled with such skill by our courier partners.
Your feedback about our telephone support has been shared internally with great pride.
Thank you for trusting Bedstar with such an important purchase. We’re honoured to be part of your new bedroom in Wales.
Kind regards
The Bedstar Team
Extremely easy to search for items and…
Extremely easy to search for items and place the order. Choice of quick delivery times. Can't fault it!
26 maggio 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Jill,
Thank you so much for your wonderful feedback! We're thrilled to hear you found the search and ordering process seamless, and that our delivery options worked perfectly for you. Looking forward to serving you again soon!"
Kind regards
The Bedstar Team
I have used Bedstar many times and it…
I have used Bedstar many times and it is always a quick and easy service.
21 maggio 2026
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Risposta di Bedstar.co.uk
Good morning,
"Thank you for your continued trust in Bedstar! We're delighted to hear that you've consistently found our service quick and easy. Looking forward to helping you again next time."
Kind regards
The Bedstar Team
Ordered my daughter this single bed as…
Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a
few questions. Helpful staff and good choice of delivery dates.
12 maggio 2026
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Risposta di Bedstar.co.uk
Good morning Lynda
"Thank you for your review. We're so pleased to hear that the lift-up storage single bed is working well for your daughter's room – space-saving solutions like this can make such a difference.
It's also great to know that our customer service team was able to answer your questions before you ordered, and that our delivery options suited your needs. We really appreciate you taking the time to share your experience.
We hope your daughter enjoys her new bed, and please don't hesitate to reach out if you need anything else."
Kind regards
The Bedstar Team
Third time ordering from this website
Third time ordering from this website, great prices and quick delivery.
30 aprile 2026
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Risposta di Bedstar.co.uk
Good morning Miss Shaw
"Thank you so much for your continued support! We're thrilled to hear you're enjoying the great prices and quick delivery for the third time running. Looking forward to serving you again soon!"
Kind regards
The Bedstar Team
Good products and fast delivery
21 aprile 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good afternoon Anton
Thank you for your positive feedback. We are pleased to learn that both our product quality and delivery speed met your expectations.
Customer satisfaction in these two areas remains a key performance indicator for our operations team.
We do hope you will be very happy with your choice of products.
Kind regards
The Bedstar Team
We have ordered 3 of these mattress …
We have ordered 3 of these mattress they are so comfortable and well worth the money
My Daughter purchased one and had suffered with a bad Back for years
Not any more
Excellent mattress
16 aprile 2026
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Risposta di Bedstar.co.uk
Good morning Janice
Thank you for your wonderful review. We are so pleased to hear that your daughter’s back issues have improved and that you found the mattress to be well worth the investment. It’s fantastic that your family now has three of them. Rest well!"
Kind regards
Bedstar Ltd
Very easy to order ,I liked the ratings…
Very easy to order ,I liked the ratings on the mattress,s that are there rather than having to read up on different ones ,choice of delivery dates and times ,works great
16 aprile 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Deborah,
Thank you so much for your feedback! We're glad you found the ordering process easy and the mattress ratings helpful. Making selection simple and offering flexible delivery options is exactly what we aim for.
We hope you will be very happy with your goods.
Kind regards
Bedstar Ltd
Super easy to use site and great…
Super easy to use site and great prices, looking forward to the delivery now
14 aprile 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Paul
Thanks so much for the great feedback! We're thrilled you found everything easy and affordable. We hope you will be very happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Very easy website to use
very easy website to use, and it is great the services that are also offered like collection of old beds.
12 aprile 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Lisa
"Thank you for your kind review. We're delighted you found our website easy to use and that the old bed collection service was helpful. We strive to offer a complete, hassle-free experience and appreciate your support!"
Kind regards
Bedstar Ltd
Quality at a good price
A little bit of a wait but worth it in the end. Solid wood bed frame delivered to my doorstep for a great price. Good comms from customer service too!
10 aprile 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning,
Thank you for your understanding regarding the wait time. We're so glad the quality of the bed frame and the delivery experience made up for it. Your kind words about our comms mean a lot to our team.
Kind regards
Bedstar Ltd
Manufacturer kept up to standard by Bedstar
Chose Bedstar as they had a showroom and valid address after noting that many of the online bed suppliers still trading were listed at Companies House as dissolved and the named directors all resigned. Bedstar responded to my complaint and got the manufacturer to replace the divan base and take the faulty one away. Now very happy and thanks to Gareth who dealt so efficiently with the problem.
27 marzo 2026
Non scritta su invito
Risposta di Bedstar.co.uk
Good morning Norman
Thank you for such a thoughtful and detailed review – we truly appreciate it.
We're delighted that our physical showroom and valid company address gave you the confidence to choose Bedstar. You're absolutely right to do your research, and we're proud to be a fully legitimate, actively trading business when others have unfortunately dissolved.
More importantly, we're thrilled that we were able to resolve your issue to your complete satisfaction. Responding to complaints promptly and working with the manufacturer to replace your faulty divan base while removing the old one is exactly the standard of service we strive for.
A special thank you for naming Gareth – he will be so pleased to know you found his handling of the problem efficient and helpful. We will make sure your kind words are passed on to him personally.
We're so glad you're now very happy with your bed. Thank you again for choosing Bedstar.
Kind regards
Bedstar Ltd
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