Absolute scumbags total rip off Horrible customer service ordered stuff from them never received it got in contact they didn't want to know I had to get onto my bank to get things sorted. No wond... Leggi di più
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Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... Leggi di più
The weather vane and two hanging brackets were bought as a Christmas present. They were dispatched promptly, well packaged and received on time despite being sent to an area of Cornwall where deliveri... Leggi di più
At last, something that actually arrives looking like the illustrations on the screen. My sun catcher’s were well worth the price that I paid, they were well made with quality materials, and they real... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.
Informazioni di contatto
Regno Unito
- service@beckymetal.com
- beckymetal.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 39% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality items
Great quality items. Well packaged. I loved my large Seahorse suncatcher so much I ordered the turtle & elephant smaller ones. So pretty.
two u=items ordered and paid for only…
two u=items ordered and paid for only one delivered and no help with trying to find the other item.the parcel received contained one item only but the company insist both items were delivered.Somehow we have to prove the other item was not received and the co will not accept our word that this soi WOULD STILL LIKE TORECEIVE THE german shepherd dog window plaque ordered or get my money back!!!

Risposta di Beckymetal
Lovely product
Lovely product, received many compliments. Purchased two for myself and because third was free ordered another one daughter. When I realised it was coming from china, I was apprehensive about quality, but no need. They are amazing. Delivery was a little long, but this was mentioned when ordering and came well within the time quoted
Buyer aware.
Update.
No success in cancelling order. It did arrive well packaged. No return address to send it back too.
They were not a staine glass (as described), they were covered with a plastic covering. Would not buy again
Had to put one star to write a review.
Put in order 31 dec 25 . Sent email to cancel the order 1st Jan 26 before it was was processed and shipped . Received an email 2nd Jan to say part of the order shipped .
Finally got an acknowledgement about cancellation my order on 5th Jan, asking me to have a rethink about cancelling my order and offered me £5 for the delay.. I replied confirming I wanted to cancel my order.
6th Jan received an email to say second part of my order had been shipped. Once again replied explaining I had cancelled the order on 1st Jan.
Question!, why did they send the rest of the order clearly knowing I had cancelled it.
Only contact is an amail address. No address or other contact details no registered company details.
The product was good but it took 4…
The product was good but it took 4 weeks to arrive and it came from china not the uk!
An honest review
Before ordering from this website, I checked the reviews which appeared good and saw that they offered a money back guarantee and free returns so I felt safe to order a suncatcher at £32.99. When the product arrived, I was disappointed in it's quality. It wasn't a stained glass window but a picture(slightly out of focus in places) glued onto glass with someone putting textured squiggly lines on to replicate the metalwork. The colours were not as depicted on the website and light did not shine through.
I emailed them to ask for a refund and they messaged the next day and offered me £3 and said I didn't need to return the item. Obviously I refused so the next day I had an offer for £8. The following day they increased it to £13 and when I was still demanding a full refund they suggested I chose an alternative item from their website. Their best offer was £20 which I decided to accept. Despite appearances, this is not a UK company but Chinese. Do not expect to get a full refund if you're not happy with the product. On a positive note, they always responded to my emails the next day.
First time using this company
First time using this company. Had a great experience great choice of products all rescannable priced. Easy process ordering and products came in good time before Christmas. Happy with the product we ordered and given as a present at Christmas. Would definitely use again and recommend to others out there.
I am so very pleased with my purchase
I am so very pleased with my purchase. I bought a Celtic Knot Clover Sun Catcher Decoration Stained Glass Window Hanging. It is beautiful.
I bought it as a Secret Santa for one of my Granddaughters. She loves it. It was really good value for money. I gave it 4 stars because it took a long time to arrive, and there was no communication on delivery.
Nicely made
Nicely made, arrived quickly and good value for money.
Lovely item
Lovely item, good quality and colours as seen on description. Well wrapped for despatch and got to UK safely from China. Will purchase again in 2026 for a summer themed sun catcher. Very pleased
Utterly disappointing
I ordered a gift as a Christmas present on 2nd December. On 9th I received an email to say it was at a local depot for delivery. I chased it on 18th and it took two days to get a response that it was still at depot. It arrived today 27th December. Very disappointing. Very poor service. No communication that was meaningful. AVOID
Scottish Thistle as a Christmas present
Good communication with me about the status of the order and delivery was as scheduled, the Scottish Thistle I ordered for my mum came carefully packaged and was beautifully made.
A pretty colourful window hanger
A pretty seemingly delicate colourful window hanger which is quite sturdy mage ometal and glass that lets the sunlight, when we have any, to light up to show the colourful leaves of this tree of life. I got it for a friend who adores it. I ordered three different ones and all were really lovely , well packed and all intact. They are perfect for presents, and I have one of a black cat that is lovely. Thank you
I lost my dog around 7 weeks ago and…
I lost my dog around 7 weeks ago and was heartbroken ,I ordered a cocker spaniel weather vain and a plant hanger ,to say I'm pleased with them is an understatement, they are beautiful and I was lucky enough to get 2 more plant hangers from my son ,will definitely be ordering more bits from this company, heart felt thanks
Very impressed
Really impressed with the service and quality of the product - sewing machine sun catcher. Would certainly consider using Beckymetal again. Received the item exactly 14 days from date of order and was able to trace it's progress from despatch to delivery.
Beautiful gift very appropriate and…
Beautiful gift very appropriate and arrived just in time
This is a scam chinise based company
This is a scam chinise based company
Orderd (Order No BE54015) six weeks ago ... Money cahed. Nothing arrived. Getting little track contacing them. Now trying to cancel and getting a refund ... Getting no where .... avoid, avoid , avoid
Beware, its Chinese
From reading the website I thought I was actualy getting something that was made and crafted in the UK, wrong! it is being shipped from China and slowly at that. Pretty sure I know the quality of what will turn up now, disappointing !
I ordered a suncatcher on the 1st of…
I ordered a suncatcher on the 1st of December & like many it still hasn't arrived! I have tried to contact them via Facebook & email, with no response at all! Very very disappointing, & i'm starting to think i've been scammed, by reading the other reviews on here.
Worst company I have ever dealt with
Worst company I have ever dealt with. They claim to have free returns and a money back guarantee but these are just lies. Item arrived broken and unusable. They offered a £3 refund on a £13 item.
Requested full refund and a prepaid label for return.
They increased refund offer to £6
They have just ignored my requests so I did a full chargeback through PayPal.
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