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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The quality of the wigs I've bought are very good. The Put on and Go, is true to it's words; it's glueless as advertised. While it took a bit of effort to get past automated responses to correct an... Leggi di più

Valutata 1 stelle su 5

Not only did I get the wrong length, the chemical smell the wig have game me a headache, filled the large room, made me nauseous and got on the canvas bag i had it in after opening it in the car!!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a wig from Beauty Forever Hair and was genuinely impressed with the quality and presentation. The hair was soft, full, and true to length — no weird smell or tangling, which is a big plu... Leggi di più

Valutata 5 stelle su 5

Great experience, when my order was delayed I was contacted immediately and the customer support has been great. I also had a return and they were helpful and made the experience ok as they assisted t... Leggi di più

Dettagli dell'azienda

  1. Negozio di parrucche

Scritti dall'azienda

BeautyForever hair online sells human hair weave,Brazilian hair,Virgin Human Hair,human hair extensions,Remy hair extensions,human hair bundles,virgin body wave,for your forever beauty choose BeautyForever.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

1595 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The Wig was beautiful and full

The Wig was beautiful and full. It's truly a put on and go. Really like the color. The Company's Customer Service is Top Tier. I had an issue and they solved it immediately. I will be ordering more Wigs from Beauty Forever. Very Satisfied.

4 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

The customer service representative responded each time to my emails being very friendly and informative. The unit I ordered was during Christmas holiday season which I was told would take a bit longer because of the high volume. It’s well worth the wait!!! The hair is beautiful!!! I will be ordering again.

12 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Still Waiting for my Order

UPDATE: I read the so called apology sent by Beauty Forever Hair. However, today is now February 5th. I still don't have my order. After me having to embarrass your company on Social Media, one of your social media reps claimed they forwarded my concern to a Customer Service representative. Next, I received yet ANOTHER automated bot response from someone named "Larry". This response was asking me to verify my address to send me a new package for the one that was never sent. Someone named "David" sent the exact same email on January 29th. I have verified my address now THREE TIMES!!! It is the same address I used to place the order on January 1st. I still have no update, estimated date of arrival or tracking on this so-called new shipment. The time you took to write those 4 paragraphs with a bogus apology, is the time you could be shipping my order. At this point, I don't want to go back and forth. I WANT MY MONEY BACK for the order I NEVER RECEIVED!!!!

ORIGINAL MESSAGE: Place an order on January 1st. Today is January 27th. Still no product and no update. The USPS tracking says a label was made but they are still awaiting my item to ship. I emailed Beauty Forever 3 times with pictures of what the tracking says and all I keep getting are bot responses saying my order has been shipped. But it has NOT been shipped because USPS is still saying it's waiting for the package. I tried to reach out on their social media page and all they did was erase my comment. BEWARE. They will take your money and leave you guessing if you'll ever receive your order or not.

29 dicembre 2025
Non scritta su invito
Logo di Beautyforever

Risposta di Beautyforever

Hi Shansational,Thank you for taking the time to report the issue; we sincerely apologize. We sincerely apologize for the poor experience caused by this logistics delay and communication breakdown.

Regarding your situation, we have immediately investigated and developed a solution. Sometimes there is a delay between package pickup scanning and logistics information updates, which may have resulted in the "shipping order generated but not showing as shipped" status. We understand this has caused you great confusion and anxiety.
We will not tolerate any deliberate deletion of customer reviews. It is very likely due to a misjudgment by the automatic filtering mechanism of the social media platform. We sincerely apologize for this and will immediately adjust the settings to ensure that customer feedback is seen and addressed promptly.

We have opened a dedicated service channel for you. We will assign a dedicated customer service representative to provide you with a direct and satisfactory solution. Could you please tell us your order information? She will follow up on your package throughout the process and update you on the logistics tracking progress daily. If you are willing to give us a chance to make amends, we hope to resolve this matter for you as soon as possible.

Once again, we sincerely apologize for this poor experience. We value the trust of every customer and will strive to rebuild your confidence in us.
The Beautyforever Hair Team

Valutata 5 stelle su 5

I have been a long time customer of…

I have been a long time customer of this company. They have good customer service and have been great with shipping for the past 10 years I’ve been using them. The hair is GREAT quality and thick all the way down .

22 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

NO RESPONSE FOR RETURN

I bought a wig from Beauty Forever that doesn't match what I ordered and I keep sending an email so thati can return it. No one has responded to my email. I’m not pleased at all with this purchase and no one is reaching out. My next move will be BBB.

21 gennaio 2026
Non scritta su invito
Logo di Beautyforever

Risposta di Beautyforever

Hi Cynthia!Thank you so much for taking the time to provide feedback on your shopping experience. We sincerely apologize for the discrepancy between the wig you received and your order, and for the lack of a timely response to your return request. This is absolutely not the service experience we expect from you.

We take your complaint very seriously and have immediately launched an internal investigation. To resolve your issue as quickly as possible, could you please provide your order information or email address? We will prioritize processing your request. We offer free returns to help you resolve any subsequent refund issues.
We have already begun optimizing our customer service response process to ensure that all future customer inquiries receive a response within 24 hours.
Your feedback is crucial to us; it helps us identify shortcomings in our service. We sincerely hope to have the opportunity to make amends for this unpleasant experience and regain your trust.

We apologize again for the inconvenience caused and look forward to your contact. We will do our best to resolve your issue.
The Beautyforever Hair Team

Valutata 5 stelle su 5

Absolutely amazing!!!

I am so very pleased with my wig it looks so natural and amazing!! It’s comfortable not digging in my scalp it’s just wonderful and I thank you so much will be ordering more soon!!!

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

The hair I received my wig was amazing

The hair I received my wig was amazing. I love it absolutely love it. It fits my head perfectly. You can’t even tell it’s weird. Everything is so perfect about this week. I love this company and I am going to be ordering a lot more wigs. Thank you so much.

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered an 18 inch

I ordered an 18 inch, and I received a 14 inch. Fortunately I sold it to my sister. I ordered another 18 inch and received a 14 inch. Trying to return their merchandise is impossible, and your return options are not the reason for your return. I will never order from this company again. Customer service is O. The hair is dry and hard.

22 dicembre 2025
Non scritta su invito
Logo di Beautyforever

Risposta di Beautyforever

Hi Pamela,

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this situation has caused.

We’d like to kindly clarify that in many cases, the length difference you noticed is related to the curl pattern rather than an incorrect item being sent. For curly or wavy styles, the hair will appear shorter visually compared to straight hair of the same length due to shrinkage.

The correct way to measure curly hair is to gently stretch the hair straight and then measure from the top to the ends. When measured this way, the length should match the size ordered.

That said, we completely understand how this can be confusing, and we sincerely apologize if this was not clearly explained before purchase.

To better assist you and review your specific order details, could you please share your order number with us? Our customer service team would be more than happy to further check and provide an appropriate solution.

We truly appreciate your feedback and hope we have the opportunity to clarify and assist you further.

Looking forward to your reply. And Beautyforever wishes you every happiness and will always be with u.
God bless you!

Valutata 5 stelle su 5

Pure luxury at a reasonable price


I’m extremely happy with my experience shopping with BeautyForever. The Golden Brown Highlight Water Wave 7×5 Bye Bye Knots Lace Closure Glueless Human Hair Wig is excellent quality and looks very natural.

The colour is beautiful, with the golden brown highlights blended perfectly throughout the hair. The water wave texture is soft, well-defined and easy to maintain, with minimal shedding and no tangling. The curls bounce back effortlessly after washing, enhanced with just a little bit of mousse.

The 7×5 lace closure looks very realistic, and the bye bye knots feature makes a noticeable difference — the parting looks natural straight out of the box. I also really appreciate that it’s glueless; the fit is secure, comfortable and ideal for everyday wear.

What really stood out was the customer service. I was informed that the wig I originally ordered would take longer than the usual processing time, and I was offered an alternative colour that actually cost more — at no additional charge. On top of that, 500 points were added to my account as a goodwill gesture, which I really appreciated.

Overall, BeautyForever exceeded my expectations in both product quality and customer service. I would definitely recommend them to anyone looking for high-quality wigs and excellent support.

Update: I've just received my order and it is absolutely stunning! This is my go-to company for top quality human hair wigs and exemplary customer service!

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware!!

Buyer beware!!
This vendor makes it almost impossible for you to return the wig if when it arrives you do not like it.

They have minimal options for you to choose from as a reason for returning the wig. They do not have the option for you not liking the wig.

They also have the option of paying you 90% of the value of the wig or less. The charges to send back the wig is expensive so you might as well not bother. I will not be buying from this company again. This company only wants your money but does not give you a good service.

A much nice company to buy your wig from is Unice. I had a better experience with that company and the wigs were a lot better

22 dicembre 2025
Non scritta su invito
Logo di Beautyforever

Risposta di Beautyforever

Hi, Colleen, thank you for sharing your feedback regarding our return process. We sincerely apologize for any confusion or inconvenience you have experienced.
Please allow us to clarify our return policy. On our website, we offer a range of return reason options, including personal preferences such as "No Longer Need" or "Changed My Mind," which can be selected if the product does not meet your expectations. Additionally, we have a customer-friendly return policy in place: if the returned item is unused and in its original condition with all tags attached, you are eligible for a full refund. The refund amount is indeed determined based on the condition of the returned product, as stated in our policy guidelines.
We regret that this was not clearly communicated and appreciate you bringing it to our attention. To assist you promptly, we have assigned a specialized customer service representative who will reach out to you shortly to guide you through the return process and ensure a smooth resolution.
If you have any further questions or require additional support, please do not hesitate to contact us. We are here to help and committed to ensuring your satisfaction.
Thank you for your understanding. Looking forward to your reply. And Beautyforever wishes you every happiness and will always be with u.
God bless you!

Valutata 4 stelle su 5

The curls were definitely popping

The curls were definitely popping. However, the hair I received looked nothing like the picture. After applying hair products the hair is now kinky but it does not come kinky. It comes curly. Overall, I like the wig a lot.

26 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

FANTASTIC!!!

I purchased 3 units for my wife and was very satisfied with their level of interaction. They kept me informed daily about all the details of the order - from customization to shipping - WOW!!! It's a truly transparent and professional communication team. They even offered the possibility of shipping some units before others that needed a longer processing time. AWESOME SERVICE!

27 dicembre 2025
Non scritta su invito

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