I placed an order and after 5 days I hadn’t heard anything about its status so I emailed asking if I could have an update. Marco replied with a defensive response saying my order was ‚‘well withi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Don’t panic if you place your order on a Sunday as I did. Great service to email back with updates ! Goods arrived Tuesday as informed, well packaged above and beyond requirements, and had a lovely fr... Leggi di più
Excellent customer service. Went above and beyond to ensure my item arrived today ready for my daughter’s arrival home. Original item ordered was lost by delivery company so BC Gels arranged for a new... Leggi di più
I have used bc gels for some time now, mainly for Nailtiques, which are the only product that can help my problem nails (since cancer treatment) I wouldn’t be without it I however had a problem... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our business sell know brands of cosmetics like Moroccanoil, Tigi, Olaplex, Evo, CND, Harmony Gelish, Color Wow, Joico, Milkshake, K-18, Clinique, Bobbie Brown, OPI, Nailtiques, Macadamia, Revlon, Loreal, CND, KMS hair, Cnd shellac, Kerastase and much more.
Informazioni di contatto
27 Old Gloucester Street, WC1N 3AX, LONDON, Regno Unito
- info@bcgel.co.uk
- bcgel.co.uk
3,7
Nella media
136 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent easy to order
Excellent easy to order, delivered on date specified.
No complaints.
24 novembre 2024
Good communication,delivery and…
Good communication,delivery and service. Items were a good price. Would use BC GELS again.
1 novembre 2024
Quick efficient service
29 ottobre 2024
Great products at fantastic prices
Great products at fantastic prices, fast delivery and perfectly packaged.
28 ottobre 2024
Placing the order was easy
Placing the order was easy, no fuss and I received it within 2 or 3 day's. And the product is amazing !
Thank you
Anita
28 ottobre 2024
Used before and confident ordering…
Used before and confident ordering goods were genuine and would come quickly. And that is exactly what happened. Have told friends to order nailtiques from them, normally don't like to refer.
27 ottobre 2024
Excellent customer service
Excellent customer service. Went above and beyond to ensure my item arrived today ready for my daughter’s arrival home. Original item ordered was lost by delivery company so BC Gels arranged for a new item to be sent express delivery with a few little samples popped in the package as well. Wouldn’t hesitate to buy again from here. Thank you BC Gels
18 ottobre 2024
Non scritta su invito
Excellent service
28 giugno 2024
Non existent customer service
Non existent, Shocking customer service, I’ve tried multiple times to call and email even tried to leave a message on google, no response at all….
Order #14724] (June 19, 2024)
Product Quantity Price
Kérastase Elixir Ultime Oleo-Complex All Hair Types - 125ml 1 £33.50
The product came in a damaged box and I wanted to return it as it was bought as a gift, it states on their website to make contact within 72hours i did so and done multiple times since and have had no reply, it’s like daylight robbery…. SHOCKING !!
25 giugno 2024
Non scritta su invito
Risposta di BC GEL LTD
Hello M. Cutter.
Sorry but after checking we just find one email you sent to us on 29/06, which get trapped by the spam folder. That's the reason for not reply. But no other email was found.
Also we don't use phone in our business, you can check in our website no phone number is provided.
If you replied the order confirmation email we will not receive the email, because is just for confirmation.
Please contact us by email as shown on the website : info@bcgel.co.uk , and we are happy to resolve this issue.
Best regards
BC Gels deserve a 5 *
BC Gels deserve a 5 *. I bought CND Shellac colours and they are all the genuine article, (many fakes out there), swift delivery and great customer service, all at a very reasonable price. Would absolutely use this firm again.
11 luglio 2024
Non scritta su invito
Poor experience
I ordered 2 colour wow identical products, I have opened and used 1 but I am really not happy with the quality. I have asked via email about returning and been told that I cannot.
This is poor service with £40 worth of products that are unusable.
5 luglio 2024
Non scritta su invito
Risposta di BC GEL LTD
Due to hygiene reasons, goods sold are not exchangeable. It's the same if you purchased something personal in a store, you can't return if was used or opened. We said you can return the one not opened or used. If you like to try some product why did you purchased 2 bottles instead of one. You can still return the unused product back to us. But the opened and used product we can't accept as we can't sell to another customers.
Very happy with my purchase
Very happy with my purchase. Highly recommended. Great price, fast shipping.
30 giugno 2024
Great customer service
My parcel unfortunately went missing (it happens - not the company’s fault) but BC GELS were great, they were quick to respond to my email and re-sent my order in no time at all. Would definitely order from again without hesitation.
27 giugno 2024
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