I placed an order and after 5 days I hadn’t heard anything about its status so I emailed asking if I could have an update. Marco replied with a defensive response saying my order was ‚‘well withi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Don’t panic if you place your order on a Sunday as I did. Great service to email back with updates ! Goods arrived Tuesday as informed, well packaged above and beyond requirements, and had a lovely fr... Leggi di più
Excellent customer service. Went above and beyond to ensure my item arrived today ready for my daughter’s arrival home. Original item ordered was lost by delivery company so BC Gels arranged for a new... Leggi di più
I have used bc gels for some time now, mainly for Nailtiques, which are the only product that can help my problem nails (since cancer treatment) I wouldn’t be without it I however had a problem... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our business sell know brands of cosmetics like Moroccanoil, Tigi, Olaplex, Evo, CND, Harmony Gelish, Color Wow, Joico, Milkshake, K-18, Clinique, Bobbie Brown, OPI, Nailtiques, Macadamia, Revlon, Loreal, CND, KMS hair, Cnd shellac, Kerastase and much more.
Informazioni di contatto
27 Old Gloucester Street, WC1N 3AX, LONDON, Regno Unito
- info@bcgel.co.uk
- bcgel.co.uk
3,7
Nella media
136 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Real bobbi brown product and great…
Real bobbi brown product and great price.
11 febbraio 2024
Non scritta su invito
Nailtiques
I ordered Nailtiques after a recommendation from a friend. It arrived promptly and I’ve been using it daily for approximately 2 weeks now. It’s a bit too early to say if it’s improving my weak nails after removal of gel nail varnish.
7 marzo 2024
Ace customer service …
Bought several items including Elizabeth Arden travel pack. Lipstick wasn’t closing and damaged. A couple of very efficient and prompt emails and a replacement was sent in the post. Highly recommend and will be back. Thank you
20 marzo 2024
Non scritta su invito
Super fast service
Super fast service ! Excellent product and good offers too! Will definitely buy again and fully recommend! Thank yo
6 marzo 2024
As described and delivered on time
4 marzo 2024
Great product
Great product, at a very competitive price, delivered within expected timeframe. Highly recommend.
2 marzo 2024
Happy customer
I have been trying to get the item I ordered for a long time as thinking its discontinued but was delighted to have found it on BC Gels and was delivered with no issues. I have ordered another 2 of the same item as spares
2 marzo 2024
Wonderful colour texture as they look…
Wonderful colour texture as they look in photos very happy definitely buying again more colour
4 febbraio 2024
Not good after sales service I’ve tried to contact you several times…
I’ve tried to contact you several times with email sent regarding returning one item that I’d bought not knowing I already had it. It’s been at least two weeks and the answer to my question has not been answered. In view of this, I will not be using your company again.
1 febbraio 2024
Risposta di BC GEL LTD
Hello,
UPDATE: 2 WEEKS LATER THE FEEDBACK
We sent some emails to customer which didn't replied. So sorry as without reply we can't help..
Sorry but we just received one email from you on 08-02-2024 @ 11:32 which said the following:
Hi
I wish to return one item from my order. I have asked for a return label but have not received anything.
Do you have a procedure for returning items and how do I get a return label.
Regards
Pauline Clayton
Sent from my iPhone
We replied your email on 09-02-2024 @ 13:37 with the following:
Hello,
Which item you do you want to return and what is the reason?
Best Regards
Marco
But after this we didn't received any other email. We checked also the spam but nothing appears.
Please try to contact us again by email so we can try to resolve your issue.
Best regards
Marco
Great service fast delivery great prices
4 febbraio 2024
Good Purchase
Easy to order and arrived very quickly. Well packaged and a very good price. Gift for my daughter.
5 febbraio 2024
Delivery was longer than expected
31 gennaio 2024
Risposta di BC GEL LTD
Hello. Sorry but your item was delivered as promised. Between 2-4 business days. You placed the order on 31/01 after the cut-off time for same day dispatch. We sent out your item on 01/02 and you received on 06/02. But you can't count the weekend as this works only for business day. 4 days.
Thanks
Recommended company to deal with
First time ordering from this company but am satisfied and will order again. Good communication and product arrived well packed and within reasonable time. Thanks
29 gennaio 2024
Really pleased to be able to get this…
Really pleased to be able to get this product again. Quick delivery, no problem at all.
29 gennaio 2024
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